It is seldom the case that a complete PBX is to be replaced. It is usually much more economically viable and makes more sense to use the existing PBX for as long as possible. innovaphone’s solution is perfect for enabling smooth migration from traditional telephony to a VoIP solution. Migration takes place in various steps which can be designed individually according to customer requirements.
In many installations with different branch offices, migration begins with interconnecting traditional PBX systems over IP routes (Trunking). This step has the advantage that a VoIP gateway already exists for further extension at the location, but it doesn’t make further steps necessary.
A choice needs to be made as soon as a conventional PBX needs to be extended for further telephone extensions: either another investment in the PBX by extending the current system, wiring new extensions and having an external service engineer come to configure everything - or extending the conventional PBX with modern VoIP technology. The solution from innovaphone even provides the possibility to extend the system without making any changes to the PBX by looping through the VoIP gateway (e.g. IP800) in front of the PBX’s outside line access . The new phone numbers are recognised by the gateway and are delivered over the network (LAN) instead of to the outside line.
Instead of getting rid of the old PBX it can be extended step by step with VoIP technology from innovaphone. No new modules need to bought for the PBX and no adjustments need be made for the existing telephone system. Usually it is not even necessary to wire new work desks – because usually the network is already in place.
Now it is possible to extend subscribers or for subscribers to be taken from the traditional side to the VoIP side as necessary. Besides telephones it is also possible to integrate existing fax machines and analogue telephones by using various IP adapters. In addition door openers can be integrated using such an adapter and break time music can be played (using an external CD Rom drive).
Additional functionalities become available by activating the innovaphone PBX on the VoIP gateway. Waiting queues can be configured, attendant station can be set up and (using different interfaces) software solutions for voice mail, fax, CTI and UMS can be linked to your system. At some point the migration will be so advanced that the traditional PBX is no longer needed. The PBX can then be turned off and innovaphone’s PBX can take over all the functions in the new technology.