IXI-Call

The IXI-Call software is the perfect add on software for computer telephony integration using the innovaphone PBX. Server software an innovaphone PBX are directly connected on the internet protocoll level via standard TAPI interface.

innovaphone Voicemail

The innovaphone Voicemail is a professional, integrated voicemail solution available across the network for any innovaphone PBX subscriber.

innovaphone PBX Operator

innovaphone's PBX Operator is a computer-based operator desk for the innovaphone PBX. The PBX Operator can access the PBX's queue and forward calls at will; switching is possible both with and without consultation.

SAMwin.CBC

Alternatively an operator software called SAMwin.CBC is available. This software offers further features including call hold, announcements for different waiting queues and a recording feature.

IXI-UMS

IXI-UMS merges all kinds of messages - Emails, faxes, short messages and voice mails - into one user interface. In addition to his e-mails, the user can receive, send, organize and manage the faxes and short messages via the email inbox he is used to, e.g. MS Outlook or Notes Client.

Metadirectory

The ESTOS MetaDirectory is a Meta directory, that allows the centralized storage of employee and customer information. This allows organisations to group their distributed stored data into a global information service based on the Lightweight Directory Access Protocol (LDAP). The automatic synchronisation of the replication process groups all existing employee and customer information

SAMwin.CAS

SAMwin.CAS consists of three modules – call accounting, a report generator and a management tool. The call accounting module compiles the call data from a single telephone system or a network of systems, and stores the information.