With more than a million installed licences, C4B is a market leader in CTI and Unified Communications software. C4B develops and markets communications solutions under the XPhone brand for companies of all sizes in all industries. With services such as softphone, CTI, web meeting, presence, screen sharing, mobile app and instant messaging, C4B software improves how businesses interact with customers over the long term while simultaneously streamlining in-house communications processes. Its solutions are distributed by an extensive network of qualified partners, including major vendors such as Deutsche Telekom and Swisscom.
Find more information at www.c4b.com
K-Businesscom (formerly Kapsch BusinessCom) is a distributor of innovaphone, Yealink, AudioCodes, Aseko, jtel, Novomind and Kuando Busylight.
The basis for our successful communication solutions lies in the 130 years of innovation of the Kapsch Group and - as a partner from the very beginning - the more than 20 years of connection with innovaphone. And as a certified innovaphone training center, we pass on the competence of our highly qualified employees to our customers.
Find more information at www.k-business.com
SNcom offers companies of all industries as well as sizes individual and vendor-independent solutions for IT & TC, communication and security. With concentrated competence and resources, SNcom provides a suitable and economical solution for every challenge, in order to increase the productivity and performance of its customers. From analysing the infrastructure to counselling and designing the solution, from customised implementation to professional service and support.
Find more information at www.sncom.de
Ascom is a global solutions provider focused on healthcare ICT and mobile workflow solutions. The vision of Ascom is to close digital information gaps allowing for the best possible decisions – anytime and anywhere. Ascom’s mission is to provide mission-critical, real-time solutions for highly mobile, ad hoc, and time-sensitive environments. Ascom uses its unique solutions and software capabilities to devise integration and mobilization solutions that provide complete and efficient workflows.
Find more information at www.ascom.com
The ASDAT company was established in 2003 and from the beginning was focused on the implementation and development of modern forms of communication and their management. Since 2005, we are successfully selling our software to such telecommunications systems like Panasonic, Avaya, Mitel, and Siemens. In 2017, we expanded our fruitful cooperation with Panasonic by offering our Call Center PanaPro solutions in Europe to all Panasonic dealers and their customers. At the same time, we started working on the integration of our software with innovaphone systems by creating tools for managing and monitoring the functionality of the innovaPro Call Center.
Find more information at https://innovapro.pl/
aurenz - your reliable specialist for UC analyses and accounting. We have been working with well-known sales partners worldwide for over 30 years. aurenz offers software solutions for analysing the accessibility in the company in order to optimize corporate communication. On top monitoring and management of hunt groups. Agents can log in and out independently. With experience from over 35,000 Unified Communications installations.
Find more information at www.aurenz.de
authensis AG is the product and technology leader in the European market for vendor-independent communications solutions. The authensis team has been active in project planning, commissioning, service and development of communication solutions in Europe and the USA for over 20 years. With the ACHAT contact center Suite, authensis offers a system-independent, customized, modularly expandable software for smart and future-proof customer dialog.
Find more information at www.authensis.de
The appeleon agile environment is the leading German low-code platform for business apps with complex data models. DAX companies, medium-sized companies and start-ups create complex individual applications with appeleon in days or activate one of the ready2run templates created by our partners in minutes. From accounting to product planning to sales, appeleon creates added value in any subject areas. appeleon can be operated on-premise or in the cloud.
Find more information at www.appeleon.com
Founded in 2006, byon gmbh is a competent reseller and cloud provider for individual solutions in the area of cloud and on-site telephone systems, data lines and site networking, IP voice connections, call centre technology, virtual ACD, telephony for Microsoft Teams, UC solutions, IT services and Managed LAN/WLAN/SDWAN/SBC/Firewall. byon operates a virtual, flexibly scalable telephone system (byon vTK) with a self-management tool (vTK Portal) as a cloud provider.
Find more information at www.byon.de
cc4i is a nationwide network of dedicated system houses that have built up extensive know-how and problem-solving skills with innovaphone technology over many years. In joint projects, customers benefit from specialist knowledge in different areas. Manufacturers, distributors and system houses work together and communicate as equals. Regular exchanges on corporate management, training courses and technical refinements in the innovaphone area promote ideas and drive developments forward.
Find more information at www.cc4i.de
Collaboard - Great minds think together. Collaboard is an online whiteboard solution for real-time collaboration. With Collaboard, online meetings become more productive, more creative, more interactive and more fun. As a product from Switzerland, Collaboard offers you an extremely high level of data security, which European companies also need, On-Premises and in the Cloud. Let’s get talking and let us convince you why Collaboard is the best alternative!
Find more information at www.collaboard.app
The effexx group has been offering telecommunication systems, security systems, IT-systems and software engineering since nearly 50 years. Besides the head office in Siegen, effexx operates branch offices in Berlin, Bonn, Dortmund, Frankfurt/M. as well als service points in Stuttgart, Hannover, Koblenz and Münster. Currently effexx has about 220 employees including 40 apprentices.
Find more information at www.effexx.com
As the world’s leading provider of customer experience technology, Enghouse Interactive offers the most comprehensive solution for excellent customer communication, making every single contact a positive experience.
Find more information at www.enghouseinteractive.co
Established upon the former successful joint venture between audio specialist Sennheiser and the world-leading hearing technology group Demant, EPOS designs, manufactures and sells pioneering high-end audio and video solutions.
Owned by the Demant Group and with headquarters in Copenhagen, Denmark, EPOS builds on more than 115 years’ audio expertise and operates in a global market with offices and partners in more than 60 countries.
Find more information at www.eposaudio.com
FrontStage Technologies develop Omni-channel Contact Centres that deliver more effective communications by focusing on customer experience (CX) and business process integration. We believe that our products will further improve the acceptance of contact centres for both customers and agents. FrontStage Omni-channel Contact Centre has been designed to make the agent’s work more efficient and pleasant. The next-generation FrontStage platform will improve your customers’ loyalty, your knowledge about their behaviour and dramatically reduce your operating expenses.
Find more information at www.frontstage.cz
Gigaset is a company operating internationally in the field of communication technology and is Europe’s market leader in DECT telephony. Since 1941, Gigaset has been producing premium products here at home, underpinning customers’ businesses by the provision of smooth-running communication systems. Our multicell systems, handsets and desktop telephones are in demand all around the world. Thanks to a network of local authorised specialist trading partners and system houses, we are always able to meet customers’ individual needs and provide holistic solutions.
Find more information at www.gigaset.com
Since 1990, ilink Kommunikationssysteme GmbH has been developing Unified Communications (UC) software solutions and offering products and services for telephony and audio integrations. In addition to our standard UC products, ilink clients especially rely on our software for enterprises and contact centers. With 30 years of excellence in the implementation of ambitious projects, ilink delivers outstanding know-how through its strong Professional Services team.
Find more information at www.ilink.de
Jabra is a world leading brand in audio, video, and collaboration solutions – engineered to empower consumers and businesses. GN, founded in 1869, operates in 100 countries and delivers innovation, reliability, and ease of use. GN employs more than 7,000 people and in 2021 reported annual revenue of DKK 15.8bn. GN Audio accounts for DKK 10.4bn. GN makes life sound better and is Nasdaq Copenhagen listed.
Find more information at www.jabra.com
More than 300 companies in Europe shape their customer moments with jtel’s contact center. The platform is web-based and enables the routing of digital channels in addition to complex call distribution, voice dialog and outbound dialing. jtel customers love the user-friendly interface, multiple integration options with backend systems and high scalability. All solutions can be deployed on-premise or from the cloud.
Find more information at www.jtel.de
JUSAN: Experts in SMART communication solutions for the business sector, present in 50 countries with reliable products the areas of Contact Centre, Social Media Centre, Call Recording, Traffic Analysis, Interactive Voice Response and Voice Recognition.
Much more than Value Added Solutions for Telephone Systems! Leaders in customized solutions and customer proximity.
Find more information at www.jusan.es
MediaRunway is a system integrator for 22 years near Düsseldorf and in Cologne with a partnership to innovaphone over 10 years. With the telephone and it know how and development of webservices, MediaRunway build a cloud gateway solution for on premise innovaphone PBXs.
You need a more flexible innovaphone cloud PBX, we have the right cloud solution for you.
You have an idea for an innovaphone app, then talk to us, we do individual myApps programming.
With MediaRunway your business could grow.
Find more information at www.mediarunway.com
MEHRENS is an innovaphone Value Added Distributor Pro and would like to offer all partners in offering, building and supporting the best possible customer solution. This is how our creative 3D-printing department came into being, which has developed great and helpful upgrades for innovaphone hardware over the past years. These MEHRENS gadgets must been seen and tested, live at Connect 2022.
We are looking forward to your visit.
Find more information at www.mehrens.de
New Voice International AG is the pioneer in Unified Event Communication Technology for Risk Mitigation. Our solutions are tailored to your individual and unique business processes. Our objective is to provide a safe and secure environment for people and assets.
MobiCall offers a centralized software management platform that allows detection and centralization of all events and alarms ensuring an efficient and pre-determined response of any circumstance.
Find more information at www.newvoiceinternational.com
The owner-managed company novalink, based in Frauenfeld, has been a leader in the field of innovative alarm solutions since 1996. With more than 7,000 systems successfully implemented worldwide, novaalert alarm software is the ideal alerting – evacuation – notification solution in professional environments. This includes in particular the fields of industry and production, clinics and hospitals, and local authorities.
Find more information at www.novalink.ch
About novomind: Flexible and fully invested: We develop perfectly fitting software solutions for enterprises worldwide, combining the areas of customer service and digital commerce in our product portfolio. We maintain a close partnership with our customers, see ourselves as software developers and support our customers in all their challenges. In addition, as an owner-managed company, we act independently - and have been doing so for over 20 years.
Find more information at www.novomind.com
onsoft offers professional call recording and quality monitoring software for call centres, which can be provided as a cloud or on-premise solution. The multitenant and scalable solution provides a clear overview of large data volumes and delivers valuable insights from customer interactions. Thanks to the legally and audit-proof documentation and evaluation of calls and screen activities in combination with speech analysis and AI, the quality of call centres can be sustainably improved at acceptable costs.
Find more information at www.onsoft.de
OpenTalk is the secure video conferencing solution to boost productivity, promote digital sovereignty, and ensure data protection. With a modern architecture built on open source software, OpenTalk facilitates transparency, scalability, and stability. OpenTalk can be operated on-premises and will soon also be available as a service directly from Germany (SaaS). OpenTalk has been specifically designed for use by service providers, public authorities, educational organizations, and businesses.
Find more information at www.opentalk.eu
peoplefone was founded in Zurich in 2005 with the goal of revolutionizing the telecommunications market. Today, around 60,000 SMEs, large companies and startups use peoplefone telephony every day. These are served by seven subsidiaries in Switzerland, Austria, Poland, Slovakia, Lithuania, Germany and France. In addition, peoplefone works with more than 2,000 installation partners throughout Europe. Internet connections and the peoplefone DATASIM are also offered.
Find more information at www.peoplefone.de
The ROMICO team has been developing modular communication software of highest quality since 1992 which sustainably increases the availability on all communication lines (phone, mail, chat, video). ROMICO provides fitting software modules for CTI/UC, Call- and Contact Centers and for every work space (office, mobile, home). The integration of all CRM-, ERP- and ticket system client data without exception is also available for the 1A MS-Teams modules.
Find more Information at www.romico.de
As an expert in the field of IT and cloud providers, we as sc synergy GmbH have been advising and supporting companies on the path to digital transformation since 2005. With our cloud services and our file and document management system HONESTY WORK, we offer our customers and partners the ideal basis for digital working and support with over 20 years of experience in all topics related to the cloud and network technology.
Find more information at www.scsynergy.com
SELECTRIC is one of the nation’s leading mobile services and service companies for public safety organizations (BOS), industry, utilities, security, public transport, military and aviation. The focus here is on the development, application, distribution and maintenance of telecommunications systems of all sizes.
Find more information at www.selectric.de
The Serinus Suite for alarm and crisis management helps organizations and companies to be optimally prepared against major and minor incidents. The Smart Event Communication platform supports in protecting personnel, connecting machinery and people, optimizing work processes and alarm procedures, responding quickly in emergencies and manage crises successfully.
Find more information at www.serinus.de
Founded in 1997 in Berlin, Snom started as a pioneer for professional voice over IP (VoIP) endpoints and solutions. Evolving into a globally recognised premium brand, Snom now designs and manufactures state-of-the-art IP phones, wireless DECT solutions and smart workplace technologies for the business and industrial sectors - from office or conference spaces, to creative studios, public administration buildings and demanding environments such as factories and hospitals.
Find more information at www.snom.com
Germany-based Telecom Behnke GmbH is a leading supplier of door intercom stations, industrial intercoms, emergency phones as well as lift emergency phones, offering versatile solutions for comfortable access, emergency calls, and hazardous situations.
Find more information at www.behnke-online.de
anynode is a Session Border Controller and allows any SIP endpoints to communicate reliably with each other. anynode easily connects multiple providers or endpoints simultaneously with the simplest configuration. anynode takes over signaling and media scheduling, rewrites dial strings, makes routing decisions and hides the internal network topology. In addition, anynode offers comprehensive analysis tools. Furthermore, anynode is certified by Microsoft and Zoom.
Find more information at www.anynode.de and www.te-systems.de
innovaphone, Gigaset and tetronik GmbH, Made in Germany.
Sounds good and it is, because these three traditional German companies develop and manufacture systems known to be of the highest reliability. What could be more natural than to work together to develop innovative solutions for critical challenges such as alarm management and emergency communications? A particularly exciting use case is the easily Personal Distress Signal System pursuant to DGUV Rule 112-139 for safeguarding lone workers.
Find more information at www.tetronik.com
WBe AG is a manufacturer of a multimedia contact center solution for the global telecommunications market since 1992. In a customer journey needs process- and communcation optimization, it’s indispensable. The modular system structure enables cloud or on-premises use for a wide variety of requirements in the company communication.
Find more information at www.wbe.ch
XQTING is a Belgian system integrator, (innovaphone) app developer, and a developer of bespoke software. XQTING has extensive experience in the field of telephony and contact centres, where it shares its expertise with end customers, constructors, and partners through integrations, product expansions and support for development teams. XQTING boasts its own integration engine, and also specialises in integrations with Microsoft Teams and Azure Communication Services via Graph API.
Find more information at www.xqting.com
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