innovaphone myApps offers a variety of apps for the administration and configuration to administrators of installations. Gone are the days where you had to switch back and forth between different administration programs: with myApps, everything is managed in one central client – no matter where you are. myApps is platform-independent and works identically on all platforms. Whether you are using a small display or a large screen – you can use myApps wherever you are. The innovaphone Apps for administrators let you service different devices via remote control so that you need not be present on site to detect and fix problems.
Provisioning App for Yealink
With the Provisioning app for Yealink, Yealink end devices can easily and quickly be integrated into an existing innovaphone PBX. All you need for the configuration (provisioning) of the respective end devices is the corresponding MAC address of the device. The Yealink phones that have been provisioned can then be managed via the Devices app. The app is a representative example for the development of additional provisioning apps to integrate 3rd party IP phones from other manufacturers. With our completely open and expandable platform architecture of myApps, we enable the development of provisioning apps for end devices from almost any manufacturer.
The LDAP API app is used for search queries within a directory (LDAP directory), for example when looking for a contact. The search results are displayed in myApps on the Phone and Chat app.
The administrator configures the innovaphone PBX for the installation with the PBX Manager app. Waiting queues, Reverse Proxy, DECT systems and much more can be set up and managed with the PBX Manager app.
App Platform Manager
With the App Platform Manager, the administrator can install and administrate the different app services. Apps can be activated, deactivated and managed with the App Platform Manager.
Every admin of an innovaphone myApps platform (from V13) additionally has access to the innovaphone App Store via a function in the admin tool. All innovaphone apps and all available 3rd party apps are listed in the innovaphone App Store.
All devices of a cloud solution or on-site installation are displayed and managed in the Devices app, from VoIP gateways to the end devices. Backups and updates are set up and installed here. The administration of rental devices and rental software is carried out in the Devices app. Further, innovaphone Service Credits (iSCs) are uploaded and distributed here.
Files can easily be stored and organized with the Files app. These files can further be assigned individually and announcements to waiting queues can also be managed.
The Alarms app is a monitoring tool for administrators. Individual PBXs or all devices within one network can extensively be monitored with this app. The Alarms app indicates active system errors to the administrator, and relevant information for each error notification is displayed.
The Events app is a monitoring tool for administrators, just like the Alarms app. All errors that have occurred are permanently stored in the Events app. Errors that have already been resolved are also listed here. Selected or all events in the app can further be deleted.
Another tool for diagnostic analysis is the Logging app. Administrators can use this app to view information on the installation in real-time.
Every business has individual requirements - and these may also change over time. Due to the unique modularity, innovaphone solutions can be configured flexibly, depending on your individual demands. Simply get in touch with us via our online contact form and we will gladly supply further information.