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Overview of All Apps available for innovaphone myApps

This webpage provides an overview of all innovaphone apps as well as all 3rd party apps available in the innovaphone App Store. Take a look at all the opportunities innovaphone myApps has to offer for your enterprise communications.

Please note: the displayed apps cannot be downloaded or bought directly on this webpage.

All devices of a cloud solution or on-premises installation are displayed and managed in the Devices app, from VoIP gateways to the end devices. Backups and updates are set up and installed in the Devices app. 
All calls can be recorded with a Recordings license. All recorded calls are clearly listed within the Recordings app. The recordings can be played back within the app. This app is ideal for critical applications where it becomes necessary to record calls, for example if phone calls are contractually binding.
The innovaphone Switchboard app enables professional call switching on the innovaphone PBX for easy call management – whether for one single business site or distributed systems, and either on-premises or from the cloud. Inbound calls can quickly be processed and transferred to the suitable destination.
Switchboard Admin

Switchboard Admin

innovaphone | innovaphone license

Users who have been assigned to this app can change the settings and edit waiting queues, presence information of users, set up call diversions for others, assign users to waiting queues and much more. 
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
With the Provisioning app for Yealink, Yealink end devices can easily and quickly be integrated into an existing innovaphone PBX. All you need for the configuration (provisioning) of the respective end devices is the corresponding MAC address of the device. The Yealink phones that have been provisioned can then be managed via the Devices app. The app is a representative example for the integration of additional IP phones from other manufacturers. With our completely open and expandable platform architecture of myApps, we enable the development of provisioning apps for end devices from almost any manufacturer.
The byon 24/7 is suitable for anyone who wants to offer telephone support outside their business hours. Several subscribers with phone numbers can be entered in the app. Incoming support calls are then forwarded to the currently active person on duty. The participants can activate themselves in the app to receive calls.In order to use the byon 24/7 app, a paid voice application from byon gmbh is required. For a consultation and further information, please contact us at sales@byon.de
byon callpoint

byon callpoint

byon GmbH | free of charge

With byon callpoint, byon offers a comprehensive telephone conference platform as a service. This enables the fast and uncomplicated organization of telephone conferences with customers, partners or for team meetings. Functions such as: security PIN, access control, participant overview, moderator function and many more make the callpoint platform a useful conference tool.In order to use the full range of functions of the byon telephone conferencing plattform, additional licenses must be purchased directly from byon. For a consultation as well as a test setup, please contact us at sales@byon.de.
byon QuickRouting

byon QuickRouting

byon GmbH | license through partner

With byon QuickRouting you get an app that makes it possible to quickly and easily reroute the telephone accessibility of a complete location. Create call detour for individual users or complete locations, which can be activated with just one click in case of an emergency. To use this app you need a license from byon and the byon support needs an email with the "system name" of the PBX on which the app is created (this is usually the name of your domain). Subsequently, byon will activate the app for your system.
The byon vACD app allows users to access the byon contact center software (vACD) from the innovaphone myApps interface. This gives users the ability to manage and view key features of the vACD agent view. The integration provides a better user experience and eliminates the need to switch to a separate program or browser. In order to use the full range of functions of the byon vACD app, additional licenses must be purchased directly from byon. For a consultation as well as a test setup, please contact us at sales@byon.de.
byon vTK Portal

byon vTK Portal

byon GmbH | free of charge

With the byon vTK Portal, customers of the byon vTK (telephone system from the cloud, based on innovaphone systems, such as IPVA or innovaphone Gateway) receive a powerful tool for managing their cloud telephone system. The functions include: Create and manage users, create groups and assign calls, manage devices and licenses, create and edit queues and announcements, view statistics and reports, bulk edit and manage user objects and much more. How you can use the byon vTK portal, which by the way is whitelabel capable and can be provided with your logo and colors, optimally for you or your customers, we will be happy to tell you in a personal consultation. Please feel free to contact us at sales@byon.de.
With byon WhoIsOn for innovaphone myApps you get an app, which displays the presence statuses of Microsoft Teams members and those of innovaphone PBX users in one interface. This means you have all participants from both worlds available in one view. In the free version of this app, it is possible to connect a client in Microsoft Teams (this requires the byon WhoIsOn Microsoft Teams app - for more information see the byon WhoIsOn article in the innovaphone Wiki) and a client from innovaphone myApps. In order to display the users, as well as their presence status from Microsoft Teams, further settings in your Microsoft Azure environment are required (- for more information see byon WhoIsOn article in the innovaphone Wiki)
DynamicTeams

DynamicTeams

aurenz GmbH | free of charge

DynamicTeamsUse the DynamicTeams from aurenz to turn normal hunt groups into flexible service teams in which the agents can log in and out independently as required. The presence status of the agents is displayed on a team basis. A group-related call journal with callback status allows lost calls to be followed up in a targeted manner. With the supervisor dashboard as a monitoring tool, the team leaders keep track of the workload of the teams, which is a challenge especially today in home office times and teams that work from distributed workstations.This app enables the integration of DynamicTeams into the myApps client. In order to be able to use DynamicTeams, you also need the fee-based server component UC-Analytics. For information about licensing, please contact your system house.
SendNumber

SendNumber

effexx | free of charge

The Sendnumber app allows users to choose which phone number they want to use to make outgoing calls. All extensions of existing waiting queue objects are automatically available for configuration. 
This application allows you to manage the wake-up service of a hotel. The user with access to the application (usually the hotel reception), assigns to a room the date and time in which he wishes to be woken up. Wakemeup makes the automatic call at the established date and time. The call queue is configured to load the audio file that wakemeup  should play during the call. The application records the result of the call. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!
   
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