Newsletter 07/2017

Dear Newsletter reader,


Once again in this year, the funkschau is looking for the best ICT products of the year 2017. We would like to climb onto the podium once more, and for this we need your votes. Continue reading further below to find out how you can vote for innovaphone. :-)


May we introduce? The IP29-2: our newest member of the IP29 family and the successor of the outdated IP22. We are taking this addition to the family as an occasion to present to you innovaphone’s Analogue Adapters in today’s newsletter.


your innovaphone team



Integrating the Analogue World – with the Analogue Adapters by innovaphone

Analogue devices can still provide their services even in an IP environment. They are integrated into the VoIP telephone system innovaphone PBX with analogue adapters. Door intercom systems, telephones, fax machines and other analogue equipment can continue serving their purpose with the new VoIP installations. Especially for fax transmission, all innovaphone gateways and analogue adapters support Fax over IP protocol T.38. An otherwise obligatory exchange of existing analogue devices is thus avoided and expenses can be saved because no new purchases are necessary.


Power consumption of the innovaphone Analogue Adapters is so low that all adapters can also be used with Power over Ethernet (PoE), even with maximum configuration. All analogue adapters are fully equipped and pre-installed with the possible interface licenses.


The new Analogue Adapter IP29-X family by innovaphone exclusively uses Opus voice codec for HD voice quality at low bandwidth. The bandwidth with analogue connections can be further reduced while voice quality remains constant.


The Analogue Adapter IP29-2 (order number: 01-00029-003) replaces the outdated Adapter IP22. For now, modernisation of innovaphone’s Analogue Adapter family IP29 has been completed with the new IP29-2. Analogue adapters with the newest design, PoE and Opus can now be implemented into every installation size.



Changes for "myPBX for iOS" Users – Expected from iOS11 Onwards

With the roll-out of Apple’s new mobile operating system iOS11, there might be some changes concerning incoming calls. These changes will affect the users of “myPBX for iOS”. According to the Apple website, the “VoIP background mode” will soon cease to be supported. The “VoIP background mode” is responsible for incoming calls to be received, even if the app is running in the background. If the iOS11 update is downloaded, incoming calls will not be received anymore from this point onward – provided that the app is running in the background. If the app is running in the foreground, all functions are available as usual (receiving calls via data if the app is running in the foreground, access to phone directories, outbound calls etc…).


innovaphone will make appropriate adjustments from Software Version 13 onwards. Until then, we recommend you to use the Mobility function of the innovaphone PBX. You will receive all incoming calls as usual, and you will be available with one single office phone number anywhere and anytime.


If you are using the “myPBX for iOS” app but you do not have a Mobility license, please contact us with following form (please note: a Mobility license is already included in a UC license).


funkschau Readers’ Choice 2017 – Your Opinion Counts!

Vote for us and join us onto the winner podium of the funkschau readers’ choice 2017! 

Voting is easy. Voters can win attractive prizes if they enter their names at the funkschau reader’s choice. Cast your vote and secure your prize!

This year we are nominated in following categories:

Give us your vote!
You can vote online until October 1st, 2017. 


Click here to vote!


Do you want to learn more? Get more information here.



Gateway Upgrade Promotion 2017 – Fit for the Future?


IP6000, IP2000, IP800, IP305 or IP302 – Do you own one of these gateways? innovaphone PBX has outgrown these gateways with all the new features of 12r2. More space is needed than could be provided by these gateways. That is why innovaphone PBX cannot be operated on these gateways from Version 12r2 onward.


Simultaneously to our release of Version 12r2, we are starting the suitable promotion for you:
The Gateway Upgrade Promotion

Existing customers can now upgrade to current innovaphone hardware platforms (IPxx11) with attractive conditions. This promotion runs until September 30th, 2017. More detailed information concerning the promotion is provided under following link: 


innovaphone in practice: International Airport Münster/Osnabrück

Airport Münster/Osnabrück (FMO) in Germany was established in 1972 and has been an excellent transportation link between the southwestern regions of Germany and parts of the Netherlands ever since. The airport consists of two terminals: predominantly one for domestic flights, and one for flights within Europe – 787,000 passengers were registered in 2016. After the existing telecommunications system had been in use for more than 15 years, the airport management resolved that it was time for a modernisation of the airport’s business communication based on an innovaphone PBX.


The complete case study and other reports on successful installations with innovaphone can be found here. You can download this case study as a PDF.



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