A lot of businesses opt for renting rather than buying if new (software) solutions are to be introduced to the business. The advantages are: Operational expenditure rather than a large financial investment, billing to the second, no fixed minimum term, regular software updates and renting accounts for fluctuating business requirements. If desired, the solution can also remain on premises.
To make things easier for you and your customers, we have now revised the initial process of loading iSC* onto an account.
So far, an activation key from innovaphone was necessary to initially charge iSC onto an account. This step is no longer required if a contract for the Automatic iSC Reloading Service is concluded.
Please Note:
* iSC: innovaphone Service Credits - the electronic payment method for our software rental services
Are you looking for a call center solution that you can operate in house? Would you like to have an efficient monitoring tool for inbound calls in order to reduce waiting times and to better manage waiting queues?
The Queue Board App - now an item on the innovaphone price list – helps businesses to improve availability, to monitor the waiting queues and to obtain a visual overview. The call center software is accessed directly from the myApps interface and interconnected with the innovaphone PBX and the myApps app platform. Therefore, no additional components are required.
Please note: The Queue Board App replaces our innovaphone Queue Monitor (iQM).
If you concluded an SSA (Software Service Agreement) together with the innovaphone Queue Monitor, you can simply trade in your iQM licenses for new Queue Board App licenses. You will receive:
Yes, you can continue using the iQM. Please note, however, that the iQM will not undergo any further development since we provide a modern and performant alternative with the Queue Board App.
Important notice: It is not possible to use both tools (iQM & Queue Board App) simultaneously.
The Queue Board app is an entirely new product. There may be deviations in terms of functionality and handling. The UI of the Queue Board App is fully integrated into myApps – this is not the case with the iQM. The Queue Board App further enables the management and visualization of multiple waiting queues simultaneously.
By the way: The Queue Board App was developed by our app partner MediaRunway. The app convinced us, so we added it straight to our price list.
Get more details on the Queue Board App.
The headsets from our long-standing technology partner Jabra are the ideal addition to our work and communication platform myApps. Enjoy a headset that is comfortable to wear with high quality and functions such as active noise cancelling and noise isolation to enhance everyday office life.
We now offer great bundles to make things easier for our customers and partners:
Bundle Contents |
Jabra Evolve2 65 FLEX Link 380A Stereo + UC License |
Jabra Evolve2 65 FLEX Link 380A Stereo + Softphone App + Phone App Licenses |
Jabra Evolve2 55 Mono + UC License |
Jabra Evolve2 55 Mono + Softphone App + Phone App Licenses |
Jabra Evolve2 55 Stereo + UC License |
Jabra Evolve2 55 Stereo + Softphone App + Phone App Licenses |
Jabra Evolve2 40 Mono + UC License |
Jabra Evolve2 40 Mono + Softphone App + Phone App Licenses |
Jabra Evolve2 40 Stereo + UC License |
Jabra Evolve2 40 Stereo + Softphone App + Phone App Licenses |
The kuando Busylight UC Omega further provides an effective visual at the office to display your presence status from myApps. You can participate in virtual meetings or make phone calls at your desk without being interrupted.
Interoperability of both products is continuously monitored to ensure smooth operations after software updates.
The countdown is running: Another 92 days to go until innovaphone CONNECT 2024 opens its doors. Make sure to register online for the innovaphone fair and let us delve into the world of digital collaboration with all its possibilities.
This year’s innovaphone fair features following motto:
Connect – the name of our innovaphone fair
Connect – our social platform for interactive collaboration across departments and the company
Connect – our paramount objective: Bring together customers, app partners and technology partners to create synergies
Please visit our dedicated innovaphone CONNECT 2024 website to receive more information on the event.
Please note: Contents of the website are updated regularly – make sure to revisit the website to remain up to date.
The new innovaphone software version 14r1 introduces new additions such as the Connect App, a digital collaboration platform, and the Contact Widgets App for better business availability via the company website, as well as numerous improvements and new features to already available apps.
Get more details on the highlights of 14r1
We are happy to announce the 4th test phase of our 14r1 Beta. Take a look at the improvements & new functions awaiting our beta testers.
✓ NEW WITH BETA 4:
✓ HOW CAN I TEST THE BETA VERSION?
1.) Go to the Beta Store, download the software and start with the testing
2.) Log into our innovaphone Community and open the Connect App to send us your feedback
Please note: The preferred language during the Beta phase is English.
✓ WHAT EXACTLY IS THE CONNECT APP?
The Connect App provides a social platform for digital collaboration.
▶️ Watch our video for more detailed information ▶️
We look forward to your feedback.
Your innovaphone team
The 3rd test phase of our 14r1 Beta has begun, with a slew of improvements and new functions.
✓ NEW with BETA 3:
✓ HOW CAN I TEST THE BETA VERSION?
1.) Go to the Beta Store, download the software and start with the testing
2.) Log into our innovaphone Community and open the Connect App to send us your feedback
Please note: The preferred language during the Beta phase is English.
✓ WHAT EXACTLY IS THE CONNECT APP?
The Connect App provides a social platform for digital collaboration.
▶️ Watch our video for more detailed information ▶️
We look forward to your feedback.
Your innovaphone team
We recently released our Beta Version 14r1. Today, we are pleased to announce the second Beta test phase with new apps and further improvements:
NEW with BETA 2:
✓ HOW CAN I TEST THE BETA VERSION?
1.) Go to the Beta Store, download the software and start with the testing
2.) Log into our innovaphone Community and open the Connect App to send us your feedback
Please note: The preferred language during the Beta phase is English.
✓ WHAT EXACTLY IS THE CONNECT APP?
The Connect App provides a social platform for digital collaboration.
▶️ Watch our video for more detailed information ▶️
✓ INNOVAPHONE BETA TALK
We cordially invite you to join us virtually for our Beta Talk. We will be meeting up in the virtual conference room "Stuttgart" in our innovaphone Community on Thursday, November 2nd, 2023, at 4 pm and look forward to discussing all the news on Beta 14r1 with you.
We are happy to announce that the new Beta Version 14r1 is now available and ready for testing.
The beta version includes many new features and enhancements such as the overhaul of the Softphone UI, IPVA improvements or improved audio configuration of our Softphone App. The beta phase further includes brand new products that improve efficiency and transparency and help save time in corporate communication and collaboration. Best of all: They are also fun to use.
NEW with BETA 1
More information will be provided soon. We hope you enjoy testing the new Beta 14r1 and we look forward to your feedback.
Download 14r1 from the Beta Store
Share your feedback via our Connect App in the innovaphone Community
Please get in touch with us via our contact form and we will respond to your questions.