No matter if someone is away from the desk or busy in another call, with innovaphone Voicemail the employee is always available so that no call will be missed. innovaphone Voicemail is part of the innovaphone Unified Communications solution and a professional, integrated and server independent voicemail solution that is available across the network for any subscriber to the innovaphone PBX VoIP telephone system. Voicemail is especially interesting for those staff members who often use the telephone, who are often away at meetings, or who are not yet using innovaphone Mobility and therefore cannot benefit from the One Number concept of the innovaphone PBX VoIP telephone system.
innovaphone Voicemail is easy and intuitive to use and can be accessed from anywhere, with password protection. Voice-to-mail is also possible. Mobility users receive the voicemail as a wav file attached to an e-mail. These voicemail messages can be processed and stored conveniently. innovaphone Voicemail messages can be listened to, deleted, repeated or saved via DTMF from internal and external IP phones. Under certain conditions, it is also possible to use the Voicemail functionality for voice recording.
Controlling the Voicemail service on the VoIP telephone system is extremely easy and convenient thanks to the use of feature keys on the IP phone. Access is possible directly from one’s own IP phone without the necessity of a PIN number. However, access from an external telephone is protected by a PIN number. The PIN for external access can be changed in the innovaphone Voicemail menu.
If requested, the caller can be called back directly from the innovaphone Voicemail menu. Personal announcements such as a personalised greetings can be recorded and managed directly at one’s desk using the IP phone.
Both the control via function keys of the IP phone as well as the use of a Message Waiting Indication makes innovaphone Voicemail extremely easy and convenient to use as a Unified Communications solution. A Compact Flash (CF) card inserted in the VoIP gateway can be used to save announcements and incoming messages. So, innovaphone Voicemail does not have to depend on external servers. Furthermore, CF cards can be exchanged and archived quickly.