News 07/2016 | english
Dear Newsletter reader,
Today’s newsletter brings you further information about the second part of our "More security" series, the innovaphone Reverse Proxy and our goldfish Mobi’s round-the-world trip. Join us and send us your photos with #mobiontour via Facebook, Twitter and Instagram or directly via e-mail to email@example.com. We are looking forward to your holiday photos! Read below to find out how you can take Mobi on your trip.
Do you already know about the innovaphone "Call Me button”?
Would you like to know more about it?
We have a webinar for just that: "The innovaphone widgets – applications and installation tips". In this webinar, we will show you just how easy and fast it is to place the innovaphone widget "Call Me button” on a website. Visitors to your site can contact you at the click of a button - either by phone, video call or email. Even application sharing is possible, if needed.
In the downloads, you will find the webinar presentation and the “Call Me button” installation guide. We will also provide you with a recording of the last webinar.
And now have fun with our July newsletter!
V12 release 1 now available!
You can now update your innovaphone PBX.
Version 12r1 stands under the motto "New devices. New services. More Security.” Look forward to conference calls with video and voice recognition, innovaphone solutions with WebRTC, the innovaphone widget from the myPBX Toolbox, the innovaphone "Call Me button”, and much more.
One important part of the V12 is the upgraded security concept with the innovaphone Session Border Controller and the innovaphone Reverse Proxy.
Help us to send Mobi around the world! – #mobiontour
Our Goldfish finally has a name: Mobi. Mobi wants nothing more than to travel the world with you in summer 2016. Take Mobi with you and post your favourite travel picture with Mobi under the hashtag #mobiontour on our Facebook page, or on Twitter, Google + or Instagram and don’t forget to write Mobi’s whereabouts.
You can also send an e-mail with your Mobi picture to firstname.lastname@example.org subject line "#mobiontour". We will then publish the picture for you on our social media channels.
You still don’t have a Mobi to travel with you?
Simply send an e-mail to the above mentioned e-mail address with subject line "mobiontour" and we’ll send you a cuddly Mobi.
You can see all the places Mobi has already visited on our social wall #mobiontour.
More security (part 2 of 2) - the innovaphone Reverse Proxy
In our June Newsletter we reported the benefits of the innovaphone session border controller (SBC) within the innovaphone security concept "More Security". Today, you will learn more about the innovaphone Reverse Proxy.
Professional communication has evolved rapidly in the last decades - away from the traditional desktop towards networked, flexible mobility. Workplace concepts are changing, placing the focus on the keyword "anywhere workplace”.
Unified communications and WebRTC solutions have already laid the technical foundations for this. However, it requires the innovaphone PBX to be accessible from the outside, which in turn creates a special challenge for security. The innovaphone Reverse Proxy serves as a central authority for all incoming connections from the Internet, thus securing the innovaphone PBX externally. That’s why it is ideal for Anywhere Workplace scenarios.
The innovaphone Reverse Proxy serves as a central authority for all incoming connections
Logs of incoming calls are decoded in the innovaphone Reverse Proxy and additional protocol-specific information allows the calls to be forwarded to the internal devices. Because all external requests enter on the innovaphone Reverse Proxy, it is possible to read details of attacks that have been detected. The innovaphone Reverse Proxy also has a blacklist to which IP addresses can be added automatically and manually as well as a whitelist.
As is the case for innovaphone SBC, the innovaphone Reverse Proxy can either run as a separate process on the innovaphone PBX or be installed on a separate innovaphone VoIP gateway (e.g. IP0011).
innovaphone Specials 2016 - buy UC get WebRTC for free
Implement modern workplace concepts and take advantage of the “Anywhere Workplace”. WebRTC brings you modern communication from anywhere.
Do you want to become an innovaphone partner?
Then benefit from our 2016 innovaphone reseller campaign Inhouse Lics 4U
iAS/iAR partners who are certified by 30 September 2016 receive all in-house licenses (PBX, UC, applications, HW Lics) free of charge.
innovaphone in practice: Strehlow
Strehlow relies on the VoIP and UC solution by innovaphone
The Magdeburg-based family company, Strehlow GmbH, has some 370 employees and has been taking care of patient health at home, in hospitals, rehabilitation and homes for the elderly for more than 25 years. As well as its headquarters in Magdeburg, the medium-sized trading and service company has three other branches in the city. Once the old telephone system became unreliable, the decision was made to replace it with an innovaphone PBX, which greatly improved the user experience for the employees.
In answer to the question of how much time it took to install the new solution, Florian Hänschke (head of IT at Strehlow) explains: "Due to the fact that the service company, MDCC, had already performed the preliminary work, we only needed 6 hours in-house for the final roll-out. One of our employees worked on the preparations for about 3 months before the rollout. There were no particular difficulties during the entire project.
As regards the future development of the communications infrastructure for the health services company Strehlow, the agenda still contains some points - including the further expansion of IVR modules, the introduction of skill-based routing and connecting additional company sites.
The complete case study and other reports on successful installations with innovaphone can be found here. You can download this case study as a PDF.
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