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Visão geral de todos os Apps disponíveis para myApps innovaphone

Aqui está uma visão geral das infinitas possibilidades que a plataforma innovaphone myApps oferece aos seus usuários: Descubra todos os Apps - innovaphone ou de terceiros - contidos aqui na innovaphone App Store.

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The Alarms app is a monitoring tool for administrators. Individual PBXs or all devices within one network can extensively be monitored with this app. The Alarms app indicates active system errors to the administrator, and relevant information for each error notification is displayed.
App Store

App Store

innovaphone | Sem custos

Admins can download apps for their installations via the innovaphone App Store. All available innovaphone apps as well as available 3 party apps are displayed in the store.
Calendar Admin

Calendar Admin

innovaphone | Sem custos

This app provides detailed information on every user as well as the current synchronization status.
The Call List app lists every single incoming and outbound phone call (also group calls). Missed calls are indicated via an icon on the call history list. Detailed information can be accurately traced.
Contacts

Contacts

innovaphone | Sem custos

The Contacts app is a company directory. Users can look for contact information via the search field. This may be done by entering name, company name or telephone number.  Detailed information will be displayed with one single click.
All devices of a cloud solution or on-premises installation are displayed and managed in the Devices app, from VoIP gateways to the end devices. Backups and updates are set up and installed in the Devices app. 
The Events app is a monitoring tool for administrators, just like the Alarms app. All errors that have occurred are permanently stored in the Events app. Errors that have already been resolved are also listed here. Select or all events in the app can further be deleted.
Use the Fax app to send PDF documents to fax recipients and to receive faxes as PDF documents (Fax2Mail). The faxes are arranged according to sender or recipient. 
Files can easily be stored and organized with the Files app. These files can further be assigned individually and announcements to waiting queues can also be managed here.
JavaScript Runtime

JavaScript Runtime

innovaphone | Sem custos

The JavaScript Runtime App Service for app developers is necessary to run self-developed JavaScript app services. It is part of the SDK.
Another tool for diagnostic analysis is the Logging app. Administrators can use this app to view information on the installation in real-time.
With the App Platform Manager, the administrator can install and manage the different app services. Apps can be activated, deactivated and managed with the App Platform Manager. Every admin of an innovaphone myApps platform (from V13) additionally has access to the innovaphone App Store via a function in the admin tool. All innovaphone apps and all available 3rd party apps are listed in the innovaphone App Store.
Messages

Messages

innovaphone | Sem custos

Together with the Premium Chat license, this service is required for the Chat app and stores persistent chat messages.
The Profile app allows the user to individually configure the own user account (profile picture, e-mail address, password, username). The user can further set up Mobility and call diversions with the Profile app, in addition to joining or leaving groups and adding other devices.
All calls can be recorded with a Recordings license. All recorded calls are clearly listed within the Recordings app. The recordings can be played back within the app. This app is ideal for critical applications where it becomes necessary to record calls, for example if phone calls are contractually binding.
The Reports app can be used to display telephony enquiries by using individually configurable filters. Reports can further be created according to specific times or time periods. Continuous analysis of successfully answered, lost or rejected phone calls provides valuable information on issues and challenges of telephony behavior within a company. The reports can be exported in different file formats and processed accordingly. 
The innovaphone Switchboard app enables professional call switching on the innovaphone PBX for easy call management – whether for one single business site or distributed systems, and either on-premises or from the cloud. Inbound calls can quickly be processed and transferred to the suitable destination.
Switchboard Admin

Switchboard Admin

innovaphone | Licença innovaphone

Users who have been assigned to this app can change the settings and edit waiting queues, presence information of users, set up call diversions for others, assign users to waiting queues and much more. 
This app shows all users registered at the PBX. Simply select another user to begin a chat, start a call or to send an e-mail. It is further possible to attach the selected user to the own home screen by clicking onto the home button next to the username. If a user does not wish to be listed in this app, the privacy filter can be adjusted accordingly.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
Webserver

Webserver

innovaphone | Sem custos

The web server of the innovaphone App Platform.
With the Provisioning app for Yealink, Yealink end devices can easily and quickly be integrated into an existing innovaphone PBX. All you need for the configuration (provisioning) of the respective end devices is the corresponding MAC address of the device. The Yealink phones that have been provisioned can then be managed via the Devices app. The app is a representative example for the integration of additional IP phones from other manufacturers. With our completely open and expandable platform architecture of myApps, we enable the development of provisioning apps for end devices from almost any manufacturer.
byon 24-7

byon 24-7

byon GmbH | Sem custos

The byon 24/7 is suitable for anyone who wants to offer telephone support outside their business hours. Several subscribers with phone numbers can be entered in the app. Incoming support calls are then forwarded to the currently active person on duty. The participants can activate themselves in the app to receive calls.In order to use the byon 24/7 app, a paid voice application from byon gmbh is required. For a consultation and further information, please contact us at sales@byon.de
byon callpoint

byon callpoint

byon GmbH | Sem custos

With byon callpoint, byon offers a comprehensive telephone conference platform as a service. This enables the fast and uncomplicated organization of telephone conferences with customers, partners or for team meetings. Functions such as: security PIN, access control, participant overview, moderator function and many more make the callpoint platform a useful conference tool.In order to use the full range of functions of the byon telephone conferencing plattform, additional licenses must be purchased directly from byon. For a consultation as well as a test setup, please contact us at sales@byon.de.
byon QuickRouting

byon QuickRouting

byon GmbH | Licença via Partner

With byon QuickRouting you get an app that makes it possible to quickly and easily reroute the telephone accessibility of a complete location. Create call detour for individual users or complete locations, which can be activated with just one click in case of an emergency. To use this app you need a license from byon and the byon support needs an email with the "system name" of the PBX on which the app is created (this is usually the name of your domain). Subsequently, byon will activate the app for your system.
byon vACD

byon vACD

byon GmbH | Sem custos

The byon vACD app allows users to access the byon contact center software (vACD) from the innovaphone myApps interface. This gives users the ability to manage and view key features of the vACD agent view. The integration provides a better user experience and eliminates the need to switch to a separate program or browser. In order to use the full range of functions of the byon vACD app, additional licenses must be purchased directly from byon. For a consultation as well as a test setup, please contact us at sales@byon.de.
byon vTK Portal

byon vTK Portal

byon GmbH | Sem custos

With the byon vTK Portal, customers of the byon vTK (telephone system from the cloud, based on innovaphone systems, such as IPVA or innovaphone Gateway) receive a powerful tool for managing their cloud telephone system. The functions include: Create and manage users, create groups and assign calls, manage devices and licenses, create and edit queues and announcements, view statistics and reports, bulk edit and manage user objects and much more. How you can use the byon vTK portal, which by the way is whitelabel capable and can be provided with your logo and colors, optimally for you or your customers, we will be happy to tell you in a personal consultation. Please feel free to contact us at sales@byon.de.
With byon WhoIsOn for innovaphone myApps you get an app, which displays the presence statuses of Microsoft Teams members and those of innovaphone PBX users in one interface. This means you have all participants from both worlds available in one view. In the free version of this app, it is possible to connect a client in Microsoft Teams (this requires the byon WhoIsOn Microsoft Teams app - for more information see the byon WhoIsOn article in the innovaphone Wiki) and a client from innovaphone myApps. In order to display the users, as well as their presence status from Microsoft Teams, further settings in your Microsoft Azure environment are required (- for more information see byon WhoIsOn article in the innovaphone Wiki)
Callback is an app, which manages the callbacks of your company. Instead using email, paper, you got a modern interface for myapps that is compatible with your smartphone. In the Interface you can manage your own callbacks and have the possibility to create callbacks for other users. Every callback has a priority level, a status and an optional notice. These attributes can be changed by the sender or creator. Callbacks can be passed to other users or when finished moved into a history. All data changes of a callback are saved and can be seen by the users related to this. If you want, you could use the app to do some call notice instead of callbacks. Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.com
DynamicTeams

DynamicTeams

aurenz GmbH | Sem custos

DynamicTeamsUse the DynamicTeams from aurenz to turn normal hunt groups into flexible service teams in which the agents can log in and out independently as required. The presence status of the agents is displayed on a team basis. A group-related call journal with callback status allows lost calls to be followed up in a targeted manner. With the supervisor dashboard as a monitoring tool, the team leaders keep track of the workload of the teams, which is a challenge especially today in home office times and teams that work from distributed workstations.This app enables the integration of DynamicTeams into the myApps client. In order to be able to use DynamicTeams, you also need the fee-based server component UC-Analytics. For information about licensing, please contact your system house.
iFrame is an application that allows you to centrally and easily manage access to a company's corporate application website which is iframe compatible for example ERP, CRM or other information systems and you could decide to add the user SIP ID or an user individual string to the configured url. Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.com
The app inno2TANSS needs the ticketsystem “TANSS” and a licensed innovaphone reporting. The app pushes the call information to the ticketsystem. In the ticketsystem you can use the integrated call lists and you got visualise the call information in your timelines. Everything will be configure in the inno2TANSS admin app, and then it works in the background, no app for the user needs to be started. Licensing: You need one license for one PBX and ticketsystem connection. No user licensing. For licensing and test licensing please contact innoapp-sales@mediarunway.com
PhoneLink

PhoneLink

Snom | Sem custos

PhoneLink for innovaphone is an auto-provisioning app, allowing innovaphone administrators to add Snom phones seamlessly, by using the familiar innovaphone graphical interface. After going through the installation process, Snom phones can be added easily by just entering their MAC address.
SendNumber

SendNumber

effexx | Sem custos

The Sendnumber app allows users to choose which phone number they want to use to make outgoing calls. All extensions of existing waiting queue objects are automatically available for configuration. 
Sites manager is an application that allows you to centrally and easily manage access to a company's corporate applications (ERP, CRM, other information systems, etc. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!
ToDoList

ToDoList

effexx | Sem custos

The ToDoList app gives users a space for quick notes or tasks within the myapps environment. You can use it for your daily goals, quick notes or something like that. The entries are stored in the app's database and are available across your myApps clientsessions
trizwo Jitsi

trizwo Jitsi

trizwo | Sem custos

The free trizwo Jitsi app consists of a user and an admin component.With the latter, Jitsi video conference rooms can be predefined, which remain permanently available and can be entered with one click via the Jitsi User App.The trizwo Jitsi App thus simplifies the organisation of the conference rooms of the free Jitsi video conferencing solution and facilitates handling for repeated use. The conference rooms can either be created via the public free Jitsi server (https://meet.jit.si) or via one's own.An extension with additional functionalities is in preparation.Important: The trizwo Jitsi app is currently only functional in the browser environment. It is expected that it will also be usable in the launcher from innovaphone version v13r3.Jitsi Meet in comparison with and without trizwo Jitsi AppJitsi Meet, the original Jitsi software, conceptually provides purely dynamic rooms for video conferences, which are accessible via an individual web URL link. This means that a room is only opened at the time of need and cannot be created on the server in advance.One level lower, a distinction must be made between the room name and the web access link.If a room is created as a moderator or initiator of a session, an invitation with the corresponding access link can be sent to this room via Jitsi Meet.After the last participant has left, the room is eliminated from the server and no longer exists.Once a room has been entered, however, it is noted in the browser cache of the respective users and is suggested to them when they call it up again.In reality, however, this room does not exist or no longer exists on the server at this time. It would only be (re-)created when it is called up by the first user with the corresponding rights.If the browser cache is cleared, the room or the room link is no longer known and cannot be used again.
trizwo Tagesschau

trizwo Tagesschau

trizwo | Sem custos

The trizwo Tagesschau app displays the daily news from the Tagesschau in a clear feed.
This application allows you to manage the wake-up service of a hotel. The user with access to the application (usually the hotel reception), assigns to a room the date and time in which he wishes to be woken up. Wakemeup makes the automatic call at the established date and time. The call queue is configured to load the audio file that wakemeup  should play during the call. The application records the result of the call. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!
   
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