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innovaphone PBX
The IP PBX for Modern Business Communication

Make calls with solutions of tomorrow: 
The IP phone system with CTI features, DECT, desk phones and softphones

 

The innovaphone PBX portfolio includes all telephony functions, in addition to various CTI and UC functions such as video calls, chat messaging, conferencing, screen sharing, call management and more.

innovaphone combines digital communication with familiar telephony features you are well-accustomed to.

 

Your IP PBX Phone System for...

CTI Functions Included!

At the core of our UCC solution is our myApps client. Its modular design allows you to pick apps from a diverse portfolio, tailoring the client to your particular business requirements. The Softphone App features all familiar CTI functionalities.

What if your business requirements change? You can freely expand our innovaphone platform by adding more apps as required.

CTI Client Übersicht; Softphone, Call List, Chat

Virtual Meetings & Video Conferencing

Digital communication across departments, locations and borders.

Your advantages:

  • High-quality audio
  • HD video
  • Also via browser - no registration required
  • Secure encryption
  • Screen sharing, chat, recording and other features

Experience audio and video conferencing without compromise!

Conferencing Lösung Überblick; Frau an Computer die in Konferenz mit anderen spricht, über die Conferencing Lösung der innovaphone AG

Work Remotely & Flexibly

Our solution for mobile working provides access to all important data and programs, whether you work remotely from home, on the go or during workation:

Your advantages:

  • Real-time synchronization
  • One number concept
  • Presence status
  • Intuitive UI - identical on any end device
Eine Frau hat ihren Laptop auf dem Schoß und arbeitet mit der MyAppsplattform am Strand

Phone Calls from Your Virtual Environment

Virtual Desktop solutions are no obstacle when it comes to phone calls. Use the innovaphone myApps Plugin for Virtual Desktops enables you to make and receive phone calls directly in your virtual environment.

Your advantages:

  • Available for Citrix, Windows Remote Desktop & more
  • No switching back and forth between VDI & local desktop
  • Great for remote work & virtual environments
  • Quickly initiate & accept calls
Ein Mann, der von hinten aufgenommen wurde, während er mit Kopfhörern an seinem PC sitzt und über innovaphone MyApps mit einem Kollegen spricht.

Efficient Call Management

Great customer services begin with well-managed customer calls. Well-managed calls reduce the workload of your teams.

Our solution provides a detailed overview of waiting queues, intelligent call transfer and increased customer satisfaction. No extra systems or external components required.

Your advantages:

  • All calls & waiting queues conveniently displayed
  • Improved availability & reduced waiting times for callers
  • Graphic display of the performance
  • In-house operation, no external systems required
Frau mit Headset benutzt den Callcenter-overview an ihrem PC

Reliable and Secure Call Recording

Record entire phone calls or only select parts of a call - ideal for emergency control centers, contractually binding calls and service providers. 

Your advantages:

  • Secure & compliant with GDPR
  • Operation & storage of data in your own infrastructure
  • MiFID compliance for directives of the financial sector
  • Seamless integration into the phone system
  • User-friendly and intuitive interface
Die Hand einer Businessfrau hält eine Kreditkarte und sie benutzt ihren Computer mit der recording Oberfläche

5 Good Reasons for an innovaphone IP PBX Phone System

SMBs & Large Enterprises

SMBs & Large Enterprises
Our phone system is suitable for any business size and industry. It is scalable and grows with your changing business demands.

On Premises &
from the Cloud

On Premises &<br>from the Cloud
It's your choice:
Operate your business phone system from the cloud or buy and install a solution on your premises.

Pick your Location

Pick your Location
Access all communication channels and work on any device: Remotely from home, on the move or at the office.

Our Specialty:
IP Phone Systems

Our Specialty:<br>IP Phone Systems
Our long-standing expertise and quality made in Germany ensure you will have a durable system for your business.

Security is our Priority

Security is our Priority
Choose an IP phone system with integrated data protection compliant with European regulations and make confidential calls with a good conscience.

Is Your Telephone System Outdated?

Get in touch with us to develop a migration plan that best suits your business needs and economic situation.

contact us

 

Components of our VoIP Telephone System

 

Small Appearance - High Performance

Our VoIP gateways are highly performant! They provide the interface to other networks and are the lean hardware platform for the entire solution of innovaphone. Our gateways are always the perfect match, no matter whether you need a gateway for (video) conferencing, your IP phone system, recording solution or a fax server.

Scalable and lean – ideal for any business requirement.

VoIP Gateways Übersicht, sieben Gateways übereinander

IP Phones for Your VoIP Communication

Our IP phone portfolio covers all situations, from the functional all-rounder to the stylish design phone. What they have in common: Cutting-edge HD voice quality, latest security protocols and - depending on the model - large color display and touchscreen.

The perfect addition: Our Phone App and Softphone App.

These apps enable you to operate your phones such as smartphone, desk phone or softphone via your digital workplace.

IP Telefone in der Übersicht. fünf Modelle der innovaphone AG.

Established Technologies with a Modern Touch

Integrate analog devices such as door intercoms, fax machines and other analog devices into your IP phone system. With up to 20 ports, flexible scalability and seamless integration, you will unite your modern IP solution with the analog world.

Discover the seamless integration of analog devices and digital communication for modern business communications.

Analog Adapter Übersicht; Drei Analog Adapter der innovaphone AG übereinander

Be Available Wherever You Are!

Utmost mobility thanks to wireless communication - for everybody who moves around a lot on the company premises. Our reliable DECT solutions and WiFi solutions integrate seamlessly into your existing infrastructure. This is ideal for large warehouses, hospitals and industrial sites. Our systems ensure great coverage and reliable communication.

Wireless Lösungen Übersicht; Vier DECT Produkte der innovaphone AG

CTI Functions Included!

At the core of our UCC solution is our myApps client. Its modular design allows you to pick apps from a diverse portfolio, tailoring the client to your particular business requirements. The Softphone App features all familiar CTI functionalities.

What if your business requirements change? You can freely expand our innovaphone platform by adding more apps as required.

CTI Client Übersicht; Softphone, Call List, Chat

 

FAQs:

Is the innovaphone PBX the suitable telephone system for my business?

Which telephone system suits your company depends on infrastructure, business requirements and desired operating model. innovaphone offers flexible solutions for cloud, on premises and rental. All models have the same range of functions and can be scaled individually. Regardless of whether you want to add new locations, increase the number of users or integrate additional functions - our communication solution can be flexibly adapted to your changing requirements whenever necessary.

What is the difference between cloud and on-premises phone systems?

If you opt for an innovaphone cloud solution, the telephone system is hosted externally - in highly secure data centres within Europe. This reduces your administrative workload, as updates and maintenance are included. An on-premises phone system is operated in-house at your own business site, giving you maximum control over your data and infrastructure.

Is my current IT infrastructure compatible with the innovaphone PBX?

The innovaphone PBX has a modular design and supports various hardware platforms, virtual appliances and the integration of analog devices via adapters. It can be easily used in existing networks and with various different end devices (IP telephones, DECT, softphones).

How does the migration from an old phone system to a modern VoIP solution work?

The innovaphone PBX enables a smooth migration from existing systems such as ISDN to VoIP. You can continue to use your existing infrastructure and benefit from the advantages of IP telephony at the same time. This unobtrusive switch to new technologies does not disrupt day-to-day business, and enables an efficient roll-out process for IT.

How secure and reliable is the IP phone system innovaphone PBX?

As a purely European company, we guarantee processing and storage of personal data in accordance with GDPR guidelines. All our hardware and software products - from the operating system to the intuitive user interface - are developed by our specialists in-house. Our solutions carry the trust seals "IT Security made in Germany" and "IT Security made in Europe". We support businesses in their digital sovereignty. 

Decentralized, geographically distributed systems serve as a back-up parallel to the main system, ensuring the availability of communication even in an emergency. For this reason, the innovaphone PBX is also well-suited as the installation of critical infrastructures. These infrastructures play an essential role to society.

Which operating system does the innovaphone PBX use?

The innovaphone PBX runs on a dedicated operating system developed by innovaphone. This system was specifically designed for maximum security, reliability and performance in business communications settings.

Key benefits

Maximum security: Since the operating system is self-contained and without unnecessary services, attack potential is minimal.

High reliability: It is optimized for continuous operation and does not require any rotating parts such as fans or hard drives.

Unified system: All innovaphone devices run on the same firmware - whether hardware gateway or virtual appliance. 

Flexible use: The innovaphone PBX can be operated on innovaphone hardware as well as in a virtual environment (e.g. VMware or Hyper-V).

 

Do You Have Questions?

Please send us a quick message and get in touch with us.

contact innovaphone

Thanks to the new possibilities offered by the innovaphone PBX, we are much more flexible both in the office and when working from home.(...) We were particularly happy to experience the smooth changeover of the system during ongoing operations without any downtime, it was remarkable.

Marc Rauber, Head of Information Technology and Procurement | District Town St. Wendel

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With the innovaphone system, a milestone has been reached in the communication of the consumer advice center and we are well positioned for the future. The administrative effort (…) is considerably lower than with the predecessor model. At the same time, the new solution enjoys a high level of acceptance among employees.

Ludger Blind, IT Manager | Verbraucherzentrale NRW (consumer association)

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We wanted no interruptions in our communications, even during the installation process of the new system. We also wanted to implement the changeover to the new system gradually, i.e. as a so-called ‘soft migration’.

Andreas Kautz | District of Euskirchen

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By switching to the innovaphone system, we have taken a huge step to improve mobility and customer friendliness. Our employees particularly appreciate the clear user interface and the simple presence information. It allows us to deal with citizens’ concerns faster and more precisely than with the previous telephone system.

Franz Bucher, Head of Finance and Central Services | Municipality Root

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The innovaphone PBX Cloud solution proved to be the solution that was both the simplest and had the greatest acceptance among our employees.

Giuliano Fantato, Head of Smart Services | Garda Uno

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