Every conversation matters. Missed details, unclear agreements or fragmented communication can slow down teams and increase operational risk. XQv Recording captures every conversation safely and centrally, giving your organisation a reliable source of truth whenever clarity and accountability is needed.
XQv Recording
Features:
- Easy and fast confiburation of teams and agents to be recorded
- Playback and downloading of the recordings in .wav format
- Automated AI transcription of conversations (optional)
- Excludes private conversations
- Adding tags and notes to conversations
- Automatic deletion based on retention settings
- GDPR compliant data deletion
- Deployment in the AWS cloud or on premise
- Close integration with innovaphone PBX´s on premise and in the cloud