Op deze pagina worden alle innovaphone apps en partner apps als live weergave uit de innovaphone App Store getoond. Krijg een overzicht van de onbegrensde mogelijkheden m.b.t. de apps met innovaphone myApps. Let op: de weergegeven apps kunnen op dit moment nog niet worden gedownload of gekocht.
De communicatieoplossing myApps biedt verschillende functies zoals telefonie, video, beschikbaarheid, chat, remote call control, beheermogelijkheden, Office en mobiele integratie of Application Sharing.
Bij aanschaf van de innovaphone PBX worden de volgende apps automatisch ter beschikking gesteld en hoeven niet via de App Store geïnstalleerd te worden: Phone app, Softphone app, Chat app, RCC app en PBX Manager app.
Met deze app heeft de beheerder de mogelijkheid de verschillende app services te installeren en te beheren. Apps kunnen geactiveerd of gedeactiveerd worden en met de App Platform Manager beheerd worden. Ledere beheerder van een innovaphone myApps platform (vanaf V13) heeft ook toegang tot de innovaphone App Store als een functie in de admin-tool. Hier zijn apps van innovaphone en apps van derden beschikbaar.
Appinion can facilitate decision-making processes by quickly and easily asking myApps users for their opinion. You can determine yourself how many answer options you offer the user to choose from. The creator of the poll sees the voting result in percent, as well as how many votes were cast. An app that every company should have installed.
With byon callpoint, byon offers a comprehensive telephone conference platform as a service. This enables the fast and uncomplicated organization of telephone conferences with customers, partners or for team meetings. Functions such as: security PIN, access control, participant overview, moderator function and many more make the callpoint platform a useful conference tool.In order to use the full range of functions of the byon telephone conferencing plattform, additional licenses must be purchased directly from byon. For a consultation as well as a test setup, please contact us at sales@byon.de.
Selectable call number display for external telephony.The byon LineSelect App is designed for companies with teams or employees, that need to display different phone numbers for external calls. In the byon LineSelect Admin App, multiple lines with different phone numbers can be created and assigned to specific profiles. These profiles are then distributed to the employees. In the byon LineSelect User App the employees can select their required profile and change the outgoing phone number as needed.
The byon vACD app allows users to access the byon contact center software (vACD) from the innovaphone myApps interface. This gives users the ability to manage and view key features of the vACD agent view. The integration provides a better user experience and eliminates the need to switch to a separate program or browser. In order to use the full range of functions of the byon vACD app, additional licenses must be purchased directly from byon. For a consultation as well as a test setup, please contact us at sales@byon.de.
With the byon vTK Portal, customers of the byon vTK (telephone system from the cloud, based on innovaphone systems, such as IPVA or innovaphone Gateway) receive a powerful tool for managing their cloud telephone system. The functions include: Create and manage users, create groups and assign calls, manage devices and licenses, create and edit queues and announcements, view statistics and reports, bulk edit and manage user objects and much more. How you can use the byon vTK portal, which by the way is whitelabel capable and can be provided with your logo and colors, optimally for you or your customers, we will be happy to tell you in a personal consultation. Please feel free to contact us at sales@byon.de.
With byon WhoIsOn for innovaphone myApps you get an app, which displays the presence statuses of Microsoft Teams members and those of innovaphone PBX users in one interface. This means you have all participants from both worlds available in one view. In the free version of this app, it is possible to connect a client in Microsoft Teams (this requires the byon WhoIsOn Microsoft Teams app - for more information see the byon WhoIsOn article in the innovaphone Wiki) and a client from innovaphone myApps. In order to display the users, as well as their presence status from Microsoft Teams, further settings in your Microsoft Azure environment are required (- for more information see byon WhoIsOn article in the innovaphone Wiki)
U kunt de Calculator App gebruiken voor eenvoudige berekeningen zoals optellen, aftrekken, vermenigvuldigen of delen en nog veel meer. Gegevens kunnen ingevoerd worden via smartphone, muisklik of via het toetsenbord. Trigonometrische functies zoals het berekenen van een hoek alsook berekeningen met verschillende getallenstelsels zijn extra functies van de app.
Call Action connects ERP, CRM and other systems through a centralized adjustable call behavior for incoming but also terminated calls. Whether website call or Windows application, with or without individual employee parameters.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps
Call Info can show you important information about the caller in your myApps Phone App for easier and more qualitative (customer) communication. The app obtains the information from an external LDAP server, which in turn can collect its information from a wide variety of sources. With the editor integrated in the Admin App, you can create your individual display template so that more important information can be highlighted with bold letters, a larger font or color.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps
The Callback Manager App adds a new feature to the innovaphone solution. A large number of objects can be monitored and missed calls can be recorded in a list for processing. Daily call statistics are also generated.Since it is a service license, no user license is required. Therefore, any number of users can be authorized to the callback list and use it.
Callback2 is an app, which manages the callbacks of your company. Instead using email, paper, you got a modern interface for myApps that is compatible with your smartphone. In the Interface you can manage your own callbacks and have the possibility to create callbacks for other users. Every callback has a priority level, a status and an optional notice. These attributes can be changed by the sender or creator. Callbacks can be passed to other users or when finished moved into a history. All data changes of a callback are saved and can be seen by the users related to this. If you want, you could use the app to do some call notice instead of callbacks.Callback2 is the successor of the Callback App, with Team functionality. Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps
Camera allows an employee to easily access the MJPEG video image from one or more IP cameras. We welcome suggestions for future versions of this app. Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps
Mit dem Connector for kuando® wird Ihr Telefonie Status und die Verfügbarkeit sichtbar. Zum einen durch die Status-Synchronisation zwischen myApps und weiteren 3rd Party Telefonie bzw. Konferenz Apps (bspw. MS Teams, Zoom, Webex). Und optional zum anderen durch das kuando® Busylight, welches durch farbige LEDs den jeweiligen Status signalisiert.
Doorbell displays a high-resolution image of the corresponding video doorbell in myApps even before the call is answered and enables direct door opening by means of a displayed button, instead of overburdening the user with poor image quality and key combinations that have to be remembered for such an actually simple process.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps
DynamicTeamsUse the DynamicTeams from aurenz to turn normal hunt groups into flexible service teams in which the agents can log in and out independently as required. The presence status of the agents is displayed on a team basis. A group-related call journal with callback status allows lost calls to be followed up in a targeted manner. With the supervisor dashboard as a monitoring tool, the team leaders keep track of the workload of the teams, which is a challenge especially today in home office times and teams that work from distributed workstations.This app enables the integration of DynamicTeams into the myApps client. In order to be able to use DynamicTeams, you also need the fee-based server component UC-Analytics. For information about licensing, please contact your system house.
comteloGROUPS brings structure to your call groups. If you want to work together efficiently, this app has many advantages. Thanks to the user-friendly interface, waiting ques are clearly summarized and provide information on the status of the groups and their participants. Which participants can currently be reached in my group? Who is available or has an appointment right now? Are there static participants in my group who are permanently assigned to it and therefore always accept calls? These are just a few examples that the comteloGROUPS app makes visible. The practicality of the app is supplemented with additional functions, such as a call directly from the app or the chat button for short messages in between. Take efficient collaboration to a new level with comteloGROUPS!Short summary of the most important features:Display waiting queues and their membersDisplay waiting queue statusDisplay user status of membersDisplay call forwardingChange your own waiting queue statusCall and chat with members
Hotdesk allows an easy change of telephones when you change your workplace. This can be done by one click in the windows myApps Client. Tested with innovaphone and SNOM telephones.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access.
iFrame is an application that allows you to centrally and easily manage access to a company's corporate application website which is iframe compatible for example ERP, CRM or other information systems and you could decide to add the user SIP ID or an user individual string to the configured url. Licensing: One license per pbx and each user who got access to that app, with any number of devices. No floating licensing, only the users who got a configured license have access.You can find out the current price at www.MediaRunway.com/myApps
ilink CRM Extensions is a slim and flexible Windows application for inbound caller recognition and for dialing phone numbers through company phones with a click. And it works in home offices, too!A popup window displays information like caller name, company, location, and phone number for inbound calls. This information is directly taken from your CRM system, from your address book, or from public telephone directories. Using the „Open Contact“ button, the user directly opens the corresponding contact view of his CRM client. Dial with single click from many CRM systems, or use the hotkey to dial from almost all Windows applications.Supported CRM systems include:Act!, Datev, Goldmine Premium Edition, HCL Connections, HCL Notes, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, Netsuite, ODBC databases - customizing through SQL commands, Sage CRM, Salesforce.com, Sugar CRM, Tigerpaw CRM, vCard / LDAP.Supported online telephone books: telefonbuch.de (Germany), Das Örtliche (Germany), local.ch (Switzerland), search.ch (Switzerland), herold.at (Austria), whitepages.com (USA).
The app inno2TANSS needs the ticketsystem "TANSS®" and a licensed innovaphone reporting. The app pushes the call information to the ticketsystem. In the ticketsystem you can use the integrated call lists and you got visualise the call information in your timelines. Everything will be configured in the inno2TANSS admin app, and then it works in the background, no app for the user needs to be started. Licensing: You need one license for one PBX and ticketsystem connection. No user licensing. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps
Mit der myPhoneKeys App kann jedes aktuelle innovaphone Tischtelefon (IP11x, IP10x, IP2x2 und IP1x0) aus der Ferne bedient und konfiguriert werden, ohne vor Ort zu sein. Zum Beispiel können Funktionstasten konfiguriert, Rufumleitungen gesetzt oder weggenommen werden, das Telefon stumm geschaltet werden und vieles mehr.
The PBX-Designer for innovaphone is a PBX management application that provides an easy and graphical user interface, without the need to use the innovaphone PBX-Manager app. Currently, the PBX-Designer app enables to manage: - Fax server settings- Group Fax- Voicemail settings- Group voicemail- Clip no screening- Audio files (Upload and convert, record via the website, play and download) - Define pickup groups and program function keys - Define executive users and coworkers and program function keys - Mananage time switches more easily - Configure Exchange sync - Configure your waiting music - Call Flow Designer The integrated Call Flow Designer allows the user to graphically design call flows. Individual flows can be created and each step can be annotated. The complex nesting and integration of announcements, DTMF functions, agents, call forwarding or timers are available in a simplified way as well as the integration of a voicemail box. However, a reference to further flows is possible.
The PBX-Designer can be activated by different license models. When activating the AUDIO function, the following features are available: - Management of audio files - Upload / download of *.mp3 files - Automatic offline conversion (no upload via innovaphone portal necessary) - Recording of announcements via microphone on PC - Setting of music-on-hold Installation of all PBX Designer versions is identical and only necessary once. The various features are activated by importing a license key.
The PBX-Designer can be activated by different license models. When activating the GROUP function, the following features are available: Manage call pickup groupsPickup function keys individually and globally adjustableManagement of executive-secretary groupsFunction keys for executive and secretary adjustable The installation of all PBX-Designer versions is identical and only necessary once. The activation of the different features is done by importing a license key.
The PBX-Designer can be activated by different license models.When activating the USER function, the following features are available:- Manage user- Duplicate user- Reset password- Add provisioning code- user based license managementInstallation of all PBX Designer versions is identical and only necessary once. The various features are activated by importing a license key.
Phone Control allows the user to mute his phone in homeoffice while beeing in the office and vice versa. The user also gets a list of phone devices where he is currently logged in.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access.
Pinboard can replace the information board for notices in the company and saves eternal scrolling in chat histories. If you need or want to publish information to all users, this is the app for you. You can differentiate between long-term important information and short-term information by selecting an expiration date. In addition, this prevents the "eternal" hanging of obsolete information, e.g. in case of a change of responsibility, on the company information board.
Presence Heartbeat improve the clarity of the myApps presence state of your employees, in which the color and the text are automatically set with a preset when the Windows screen lock is activated and unlocked again, as well as when Windows logs on and logs off/ shutdown. This works on the local Windows PC as well as in a Windows Terminal session.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.com
Presence Favorites allows the creation of personal Presence Favorites. You can set the presence status color, the text and a time for how long this presence status should remain set before switching back to green/present. This way you can prevent forgetting to adjust the presence status after e.g. a fixed lunch break time.
With the Provisioning DECT app for Yealink, Yealink DECT devices can easily and quickly be integrated into an existing innovaphone PBX. All you need for the configuration (provisioning) of the respective end devices is the corresponding MAC address of the device. The Yealink phones that have been provisioned can then be managed via the Devices app.The app is a representative example for the integration of additional IP phones from other manufacturers. With our completely open and expandable platform architecture of myApps, we enable the development of provisioning apps for end devices from almost any manufacturer.
Queue Board is an easy way to improve the quality of your corporate communication by using this app to get an overview (live and the supervisor also historical) of the waiting time and the number of callers. You can see how many callers and after how long these callers gave up the wait. Give each individual team member (call agent) and the supervisor an easy way for all team members to log in or out of the group. If you want to keep an eye on several waiting queues at the same time, simply open the desired waiting queues next to each other on the supervisor monitor or visible to the team on a larger display. The information can just as well be viewed mobile on a smartphone. In addition, the following can be configured in the app: wrap-up time, how active agents are counted, alarm thresholds and the resetting of values. A supervisor can also be a call agent at the same time.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps
De RCC app (Remote Call Control app) wordt gebruikt om elk eindapparaat via de vertrouwde en intuïtieve myApps interface te bedienen en oproepen aan te nemen of te voeren. Bij het gebruik van de RCC app is de user altijd bereikbaar onder zijn vertrouwde telefoonnummer, ongeacht welk toestel wordt bediend en of het een inkomend of uitgaand gesprek betreft.
Met een Recordings licentie kunnen alle gesprekken opgenomen worden. De Recordings App toont deze opnames overzichtelijk en maakt een eenvoudig afspelen mogelijk. Deze app is ideaal voor kritische toepassingen als bijvoorbeeld een telefoongesprek contractueel bindend is of de opname van gesprekken noodzakelijk is.
Deze app kan gebruikt worden om telefonie opvragen flexibel via individueel configureerbare filters weer te geven. Evaluaties volgens specifieke tijdstippen of periodes kunnen ook samengesteld worden. De voortdurende analyse van met succes beantwoorde, verloren en geweigerde gesprekken geeft antwoorden op vele vragen en uitdagingen wat het telefoniegedrag binnen een bedrijf betreft. De resultaten kunnen naar verschillende bestandsformaten geëxporteerd worden en op die manier verder verwerkt worden.
Sites manager is an application that allows you to centrally and easily manage access to a company's corporate applications (ERP, CRM, other information systems, etc. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!
De Softphone app dient als een virtuele telefoon op elk apparaat en maakt het eenvoudig om audio- en videogesprekken te starten en te ontvangen. De enige voorwaarde is een apparaat met internetverbinding dat over audio-ingang en -uitgang en een camerafunctie (voor videobellen) beschikt. Naast alle functies van de klassieke IP-telefonie en uitgebreide UC-functionaliteiten heeft de gebruiker ook de mogelijkheid om via de Softphone app direct in te bellen in een vergaderruimte voor online vergaderingen met meer dan drie deelnemers. Indien gewenst kunnen bepaalde gesprekken met één klik op de opnameknop worden opgenomen.
The innovaphone Switchboard app enables professional call switching on the innovaphone PBX for easy call management – whether for one single business site or distributed systems, and either on-premises or from the cloud. Inbound calls can quickly be processed and transferred to the suitable destination.
TANSS TK PopUp lets caller information appear in the TANSS® when a call comes in, and then automatically fades out a few seconds after the call ends. Create a better customer experience without clicking and typing.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps
De trizwo Jitsi app bestaat uit een gebruikers- en een admin-component.Deze app vereist een licentie voor gebruik in toekomstige versies groter dan v13r2sr29 (131022).Koop een geschikte licentie voor de volgende update.Met deze laatste kunnen Jitsi videoconference ruimtes vooraf worden gedefinieerd, die permanent beschikbaar blijven en via de Jitsi User App met één klik kunnen worden betreden.De trizwo Jitsi App vereenvoudigt zo de organisatie van de conferentieruimtes van de gratis Jitsi videoconferencing oplossing en vergemakkelijkt het gebruik voor herhaaldelijk gebruik. De conferentieruimten kunnen worden aangemaakt via de openbare gratis Jitsi server (https://meet.jit.si) of via een eigen server.Een uitbreiding met extra functionaliteiten is in voorbereiding.Belangrijk: De trizwo Jitsi app is momenteel alleen functioneel in de browser-omgeving. Naar verwachting zal hij vanaf innovaphone versie v13r3 ook in de launcher bruikbaar zijn.Jitsi Meet in vergelijking met en zonder trizwo Jitsi AppJitsi Meet, de oorspronkelijke Jitsi software, biedt conceptueel puur dynamische ruimtes voor videoconferenties, die toegankelijk zijn via een individuele web URL link. Dit betekent dat een kamer alleen wordt geopend op het moment dat het nodig is en niet van tevoren op de server kan worden aangemaakt.Een niveau lager moet een onderscheid worden gemaakt tussen de kamernaam en de webtoegangslink.Als een ruimte is aangemaakt als moderator of initiator van een sessie, kan via Jitsi Meet een uitnodiging met de bijbehorende toegangslink naar deze ruimte worden gestuurd.Nadat de laatste deelnemer is vertrokken, wordt de kamer van de server verwijderd en bestaat niet meer.Zodra een kamer is ingevoerd, wordt deze echter in de browsercache van de respectieve gebruikers genoteerd en aan hen voorgesteld wanneer zij de kamer opnieuw oproepen.In werkelijkheid bestaat deze kamer echter niet of niet meer op de server op dit moment. Het zou alleen (opnieuw) worden aangemaakt wanneer het wordt opgeroepen door de eerste gebruiker met de overeenkomstige rechten.Als de cache van de browser wordt gewist, is de kamer of de kamerlink niet meer bekend en kan deze niet meer worden gebruikt.
De trizwo support app is ontworpen om support zaken te vereenvoudigen.De app is in eerste instantie bedoeld voor innovaphone partners en beheerders.De gebruiker kan ook een toegangspunt krijgen om contact op te nemen met de gebruikersondersteuning.Kenmerken• Bewerkbare homepage. Contactinformatie of procedure-instructies kunnen hier worden opgeslagen. Gebruikers:binnen het telefoonsysteem ontvangen contactinformatie of links naar de support van de innovaphone partner.• De homepage kan worden bewerkt met een geïntegreerde editor.• Configuratiebestanden en systeemlogs zijn nodig om in geval van een fout een support ticket bij de innovaphone support te kunnen openen. De rapportfunctie kan worden gebruikt om alle noodzakelijke bestanden en logs van relevante apparaten op te halen en te combineren tot een ingepakt rapport als ZIP-bestand.• De lijstmaker maakt het mogelijk om informatie van de gebruikersobjecten in de telefooncentrale uit te lezen als dynamisch configureerbare lijsten en op te slaan in verschillende
Een ander doel van de trizwo WQ Status App is het bijhouden van statistieken voor elke wachtrij. Daartoe worden gedetailleerde lijsten van het temporele verloop van gespreksgebeurtenissen gegenereerd.De gegenereerde meetwaarden worden desgewenst via een interne webserver van de app beschikbaar gesteld voor opvraag door Prometheus. Hierdoor kunnen visualisatiemogelijkheden (zoals in onze monitoringoplossing via Grafana) en alarmfuncties worden gerealiseerd.Deze app vereist een licentie voor gebruik in toekomstige versies groter dan v13r2sr29 (131022).Koop een geschikte licentie voor de volgende update.
VIP Call allows you to create a Fastlane ticket for VIP customers and other calls using a PIN. So that a team can be prioritized or an employee can be reached directly. This enables a better experience on both sides of the phone line, can speed up processes and increase customer satisfaction.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps
This application allows you to manage the wake-up service of a hotel. The user with access to the application (usually the hotel reception), assigns to a room the date and time in which he wishes to be woken up. Wakemeup makes the automatic call at the established date and time. The call queue is configured to load the audio file that wakemeup should play during the call. The application records the result of the call. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!
De Provisioning App for Yealink maakt de eenvoudige en snelle integratie van Yealink-eindtoestellen in een bestaande innovaphone PBX mogelijk. Voor de oprichting (Provisioning) van desbetreffende eindtoestellen is slechts het MAC-adres van het apparaat nodig. De geprovisioneerde Yealink-telefoons kunnen daarna via de Devices App beheerd worden. Deze app is een representatief voorbeeld voor de integratie van andere IP-telefoonaanbieders. Met onze volledig open en uitbreidbare myApps platformarchitectuur maken wij de weg vrij voor de ontwikkeling van Provisioning Apps voor de eindtoestellen van bijna elke fabrikant.
Bedrijven hebben individuele eisen, die kunnen veranderen. innovaphone oplossingen kunnen naar wens samengesteld en op elk moment flexibel worden aangepast. Wij adviseren u graag.