Overview of All Apps
Discover All Apps available for innovaphone myApps

With the App Platform Manager, the administrator can install and manage the different app services. Apps can be activated, deactivated and managed with the App Platform Manager. Every admin of an innovaphone myApps platform (from V13) additionally has access to the innovaphone App Store via a function in the admin tool. All innovaphone apps and all available 3rd party apps are listed in the innovaphone App Store.

Appinion can facilitate decision-making processes by quickly and easily asking myApps users for their opinion. You can determine yourself how many answer options you offer the user to choose from. The creator of the poll sees the voting result in percent, as well as how many votes were cast. An app that every company should have installed.

With byon callpoint, byon offers a comprehensive telephone conference platform as a service. This enables the fast and uncomplicated organization of telephone conferences with customers, partners or for team meetings. Functions such as: security PIN, access control, participant overview, moderator function and many more make the callpoint platform a useful conference tool.In order to use the full range of functions of the byon telephone conferencing plattform, additional licenses must be purchased directly from byon. For a consultation as well as a test setup, please contact us at sales@byon.de.

Selectable call number display for external telephony.The byon LineSelect App is designed for companies with teams or employees, that need to display different phone numbers for external calls. In the byon LineSelect Admin App, multiple lines with different phone numbers can be created and assigned to specific profiles. These profiles are then distributed to the employees. In the byon LineSelect User App the employees can select their required profile and change the outgoing phone number as needed.

The byon vACD app allows users to access the byon contact center software (vACD) from the innovaphone myApps interface. This gives users the ability to manage and view key features of the vACD agent view. The integration provides a better user experience and eliminates the need to switch to a separate program or browser. In order to use the full range of functions of the byon vACD app, additional licenses must be purchased directly from byon. For a consultation as well as a test setup, please contact us at sales@byon.de.

With the byon vTK Portal, customers of the byon vTK (telephone system from the cloud, based on innovaphone systems, such as IPVA or innovaphone Gateway) receive a powerful tool for managing their cloud telephone system. The functions include: Create and manage users, create groups and assign calls, manage devices and licenses, create and edit queues and announcements, view statistics and reports, bulk edit and manage user objects and much more. How you can use the byon vTK portal, which by the way is whitelabel capable and can be provided with your logo and colors, optimally for you or your customers, we will be happy to tell you in a personal consultation. Please feel free to contact us at sales@byon.de.

With byon WhoIsOn for innovaphone myApps you get an app, which displays the presence statuses of Microsoft Teams members and those of innovaphone PBX users in one interface. This means you have all participants from both worlds available in one view. In the free version of this app, it is possible to connect a client in Microsoft Teams (this requires the byon WhoIsOn Microsoft Teams app - for more information see the byon WhoIsOn article in the innovaphone Wiki) and a client from innovaphone myApps. In order to display the users, as well as their presence status from Microsoft Teams, further settings in your Microsoft Azure environment are required (- for more information see byon WhoIsOn article in the innovaphone Wiki)

The Calculator app is your personal and portable calculator for everyday use. You can use the Calculator app for simple calculations such as additions, subtractions, divisions or multiplications. Entries can be made via smartphone, mouse click or via keyboard. Trigonometric functions as well as angle measures and calculations with various numeral systems are additional functions of the app.

Call Action connects ERP, CRM and other systems through a centralized adjustable call behavior for incoming but also terminated calls. Whether website call or Windows application, with or without individual employee parameters.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

Call Info can show you important information about the caller in your myApps Phone App for easier and more qualitative (customer) communication. The app obtains the information from an external LDAP server, which in turn can collect its information from a wide variety of sources. With the editor integrated in the Admin App, you can create your individual display template so that more important information can be highlighted with bold letters, a larger font or color.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

The Call List app lists every single incoming and outbound phone call (also group calls). Missed calls are indicated via an icon on the call history list. Detailed information can be accurately traced.

The Callback Manager App adds a new feature to the innovaphone solution. A large number of objects can be monitored and missed calls can be recorded in a list for processing. Daily call statistics are also generated.Since it is a service license, no user license is required. Therefore, any number of users can be authorized to the callback list and use it.

Callback2 is an app, which manages the callbacks of your company. Instead using email, paper, you got a modern interface for myApps that is compatible with your smartphone. In the Interface you can manage your own callbacks and have the possibility to create callbacks for other users. Every callback has a priority level, a status and an optional notice. These attributes can be changed by the sender or creator. Callbacks can be passed to other users or when finished moved into a history. All data changes of a callback are saved and can be seen by the users related to this. If you want, you could use the app to do some call notice instead of callbacks.Callback2 is the successor of the Callback App, with Team functionality. Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

Camera allows an employee to easily access the MJPEG video image from one or more IP cameras. We welcome suggestions for future versions of this app. Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

Send private messages and group chats with texts, emojis and data files via the Chat app. The app provides a secure messenger solution and is compliant with all security & privacy guidelines. Calls can be started directly from the Chat app.

What does the Conference App Offer? Admins can use the Conference app to conveniently set up and manage virtual meeting rooms via the user-friendly myApps interface. Users will enter virtual meeting rooms and join online meetings directly via myApps (one app icon for each myApps meeting room). They can further create invitations and administer dial-in PINs for enhanced security.

The Connector for kuando® provides visibility of the user’s presence status and availability. For one, through status synchronization between myApps and other 3rd party apps for telephony or conferencing (such as MS Teams, Zoom, Webex). Optionally, the kuando® Busylight visually indicates the respective status with colored LED lights.

The Contacts app is a company directory. Users can look for contact information via the search field. This may be done by entering name, company name or telephone number. Detailed information will be displayed with one single click.

All devices of a cloud solution or on-premises installation are displayed and managed in the Devices app, from VoIP gateways to the end devices. Backups and updates are set up and installed in the Devices app.

The Diversion app allows users to set different destinations for callforwarding. depending on internal or external callers.

Doorbell displays a high-resolution image of the corresponding video doorbell in myApps even before the call is answered and enables direct door opening by means of a displayed button, instead of overburdening the user with poor image quality and key combinations that have to be remembered for such an actually simple process.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

DynamicTeamsUse the DynamicTeams from aurenz to turn normal hunt groups into flexible service teams in which the agents can log in and out independently as required. The presence status of the agents is displayed on a team basis. A group-related call journal with callback status allows lost calls to be followed up in a targeted manner. With the supervisor dashboard as a monitoring tool, the team leaders keep track of the workload of the teams, which is a challenge especially today in home office times and teams that work from distributed workstations.This app enables the integration of DynamicTeams into the myApps client. In order to be able to use DynamicTeams, you also need the fee-based server component UC-Analytics. For information about licensing, please contact your system house.

With EasyConnect, XQTING makes it easy to integrate with innovaphone. It makes REST APIs available and, via webhooks, the EasyConnect app can notify your (low code) application of certain events, such as call monitoring or administrative changes.

Favorite Contacts allows to manage more than 32 contacts in groups for quick access. So communication over multiple departments, locations and with federation is quicker and more comfortable.Licensing: One license per service (pbx-system), no user license needed.

Use the Fax app to send PDF documents to fax recipients and to receive faxes as PDF documents (Fax2Mail). The faxes are arranged according to sender or recipient.

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT. In addition, the LDAP configuration can be provisioned.

comteloGROUPS brings structure to your call groups. If you want to work together efficiently, this app has many advantages. Thanks to the user-friendly interface, waiting ques are clearly summarized and provide information on the status of the groups and their participants. Which participants can currently be reached in my group? Who is available or has an appointment right now? Are there static participants in my group who are permanently assigned to it and therefore always accept calls? These are just a few examples that the comteloGROUPS app makes visible. The practicality of the app is supplemented with additional functions, such as a call directly from the app or the chat button for short messages in between. Take efficient collaboration to a new level with comteloGROUPS!Short summary of the most important features:Display waiting queues and their membersDisplay waiting queue statusDisplay user status of membersDisplay call forwardingChange your own waiting queue statusCall and chat with members

Hotdesk allows an easy change of telephones when you change your workplace. This can be done by one click in the windows myApps Client. Tested with innovaphone and SNOM telephones.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access.

iFrame is an application that allows you to centrally and easily manage access to a company's corporate application website which is iframe compatible for example ERP, CRM or other information systems and you could decide to add the user SIP ID or an user individual string to the configured url. Licensing: One license per pbx and each user who got access to that app, with any number of devices. No floating licensing, only the users who got a configured license have access.You can find out the current price at www.MediaRunway.com/myApps

ilink CRM Extensions is a slim and flexible Windows application for inbound caller recognition and for dialing phone numbers through company phones with a click. And it works in home offices, too!A popup window displays information like caller name, company, location, and phone number for inbound calls. This information is directly taken from your CRM system, from your address book, or from public telephone directories. Using the „Open Contact“ button, the user directly opens the corresponding contact view of his CRM client. Dial with single click from many CRM systems, or use the hotkey to dial from almost all Windows applications.Supported CRM systems include:Act!, Datev, Goldmine Premium Edition, HCL Connections, HCL Notes, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, Netsuite, ODBC databases - customizing through SQL commands, Sage CRM, Salesforce.com, Sugar CRM, Tigerpaw CRM, vCard / LDAP.Supported online telephone books: telefonbuch.de (Germany), Das Örtliche (Germany), local.ch (Switzerland), search.ch (Switzerland), herold.at (Austria), whitepages.com (USA).

The app inno2TANSS needs the ticketsystem "TANSS®" and a licensed innovaphone reporting. The app pushes the call information to the ticketsystem. In the ticketsystem you can use the integrated call lists and you got visualise the call information in your timelines. Everything will be configured in the inno2TANSS admin app, and then it works in the background, no app for the user needs to be started. Licensing: You need one license for one PBX and ticketsystem connection. No user licensing. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

Der innovaphone myApps Connector für Microsoft 365 synchronisiert die Teams Präsenz und den Anrufstatus der Teams User mit der innovaphone PBX.

With the myPhoneKeys app, any registered innovaphone desk phone (IP11x, IP10x, IP2x2, IP1x0) can be operated and configured remotely. It is possible to configure function keys, activate or deactivate call forwarding, mute the ringtone and more.

Use the Notes App for short texts and notes as reminders. Notes can be created, edited and deleted. It is further possible to select different colors for the various notes.

The administrator configures the innovaphone PBX for the installation with the PBX Manager app. Waiting queues, Reverse Proxy, DECT systems and much more can be set up and managed with the PBX Manager.

The PBX-Designer for innovaphone is a PBX management application that provides an easy and graphical user interface, without the need to use the innovaphone PBX-Manager app. Currently, the PBX-Designer app enables to manage: - Fax server settings- Group Fax- Voicemail settings- Group voicemail- Clip no screening- Audio files (Upload and convert, record via the website, play and download) - Define pickup groups and program function keys - Define executive users and coworkers and program function keys - Mananage time switches more easily - Configure Exchange sync - Configure your waiting music - Call Flow Designer   The integrated Call Flow Designer allows the user to graphically design call flows. Individual flows can be created and each step can be annotated. The complex nesting and integration of announcements, DTMF functions, agents, call forwarding or timers are available in a simplified way as well as the integration of a voicemail box.  However, a reference to further flows is possible.

The PBX-Designer can be activated by different license models. When activating the AUDIO function, the following features are available: - Management of audio files - Upload / download of *.mp3 files - Automatic offline conversion (no upload via innovaphone portal necessary) - Recording of announcements via microphone on PC - Setting of music-on-hold Installation of all PBX Designer versions is identical and only necessary once. The various features are activated by importing a license key.

The PBX-Designer can be activated by different license models. When activating the GROUP function, the following features are available: Manage call pickup groupsPickup function keys individually and globally adjustableManagement of executive-secretary groupsFunction keys for executive and secretary adjustable The installation of all PBX-Designer versions is identical and only necessary once. The activation of the different features is done by importing a license key.

The PBX-Designer can be activated by different license models.When activating the USER function, the following features are available:- Manage user- Duplicate user- Reset password- Add provisioning code- user based license managementInstallation of all PBX Designer versions is identical and only necessary once. The various features are activated by importing a license key.

With the Phone app, you have access to all classic telephony functions such as making and receiving phone calls. You can further make video calls and share your full screen or select contents (application sharing) during a call.

Phone Control allows the user to mute his phone in homeoffice while beeing in the office and vice versa. The user also gets a list of phone devices where he is currently logged in.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access.

PhoneLink for innovaphone is an auto-provisioning app, allowing innovaphone administrators to add Snom phones seamlessly, by using the familiar innovaphone graphical interface. After going through the installation process, Snom phones can be added easily by just entering their MAC address.

Pinboard can replace the information board for notices in the company and saves eternal scrolling in chat histories. If you need or want to publish information to all users, this is the app for you. You can differentiate between long-term important information and short-term information by selecting an expiration date. In addition, this prevents the "eternal" hanging of obsolete information, e.g. in case of a change of responsibility, on the company information board.

Presence Heartbeat improve the clarity of the myApps presence state of your employees, in which the color and the text are automatically set with a preset when the Windows screen lock is activated and unlocked again, as well as when Windows logs on and logs off/ shutdown. This works on the local Windows PC as well as in a Windows Terminal session.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.com

Presence Favorites allows the creation of personal Presence Favorites. You can set the presence status color, the text and a time for how long this presence status should remain set before switching back to green/present. This way you can prevent forgetting to adjust the presence status after e.g. a fixed lunch break time.

The Profile app allows the user to individually configure the own user account (profile picture, e-mail address, password, username). The user can further set up Mobility and call diversions with the Profile app, in addition to joining or leaving groups and adding other devices.

With the Provisioning DECT app for Yealink, Yealink DECT devices can easily and quickly be integrated into an existing innovaphone PBX. All you need for the configuration (provisioning) of the respective end devices is the corresponding MAC address of the device. The Yealink phones that have been provisioned can then be managed via the Devices app.The app is a representative example for the integration of additional IP phones from other manufacturers. With our completely open and expandable platform architecture of myApps, we enable the development of provisioning apps for end devices from almost any manufacturer.

Queue Board is an easy way to improve the quality of your corporate communication by using this app to get an overview (live and the supervisor also historical) of the waiting time and the number of callers. You can see how many callers and after how long these callers gave up the wait. Give each individual team member (call agent) and the supervisor an easy way for all team members to log in or out of the group. If you want to keep an eye on several waiting queues at the same time, simply open the desired waiting queues next to each other on the supervisor monitor or visible to the team on a larger display. The information can just as well be viewed mobile on a smartphone. In addition, the following can be configured in the app: wrap-up time, how active agents are counted, alarm thresholds and the resetting of values. A supervisor can also be a call agent at the same time.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

The RCC app (Remote Call Control app) is used to conveniently operate any end device and to make or accept phone calls on this end device via the myApps interface. With the RCC app, the user can always be reached at the own extension, regardless of what device is being used. This applies to inbound and outbound calls: The caller ID transmitted to the called party will always display the own extension.

All calls can be recorded with a Recordings license. All recorded calls are clearly listed within the Recordings app. The recordings can be played back within the app. This app is ideal for critical applications where it becomes necessary to record calls, for example if phone calls are contractually binding.

The Reports app can be used to display telephony enquiries by using individually configurable filters. Reports can further be created according to specific times or time periods. Continuous analysis of successfully answered, lost or rejected phone calls provides valuable information on issues and challenges of telephony behavior within a company. The reports can be exported in different file formats and processed accordingly.

The Search App performs a full-text search with all search providers to which the user has access. The results are displayed in one single location.

The Sendnumber app allows users to choose which phone number they want to use to make outgoing calls. All extensions of existing waiting queue objects are automatically available for configuration. 

Sites manager is an application that allows you to centrally and easily manage access to a company's corporate applications (ERP, CRM, other information systems, etc. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

The Softphone app is your virtual telephone. Make and receive audio and video calls on any end device with internet connection (required: audio input / output & camera function for video calls). In addition to all classic IP telephony and versatile UCC functions, users can also dial into virtual conference rooms with more than 3 participants directly via the Softphone app. If required, select calls can further be recorded by simply clicking on the recording button.

Mit der STT App können Sie Audio von Konferenzen und Anrufen in Text transkribieren und übersetzen lassen. Hierzu wird eine Verbindung zu IBM Watson® benötigt. (Bitte beachten Sie, dass es sich bei der STT App um eine App zu Demonstrationszwecken handelt)

The innovaphone Switchboard app enables professional call switching on the innovaphone PBX for easy call management – whether for one single business site or distributed systems, and either on-premises or from the cloud. Inbound calls can quickly be processed and transferred to the suitable destination.

TANSS TK PopUp lets caller information appear in the TANSS® when a call comes in, and then automatically fades out a few seconds after the call ends. Create a better customer experience without clicking and typing.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

The ToDoList app gives users a space for quick notes or tasks within the myapps environment. You can use it for your daily goals, quick notes or something like that. The entries are stored in the app's database and are available across your myApps clientsessions

The block list allows incoming (unwanted) calls to be rejected or forwarded to an individually definable destination simply via a graphical user interface.

The trizwo Jitsi app consists of a user and an admin component.This app requires a licence for use in future versions greater than v13r2sr29 (131022).Please purchase a corresponding licence before the next update.With the latter, Jitsi video conference rooms can be predefined, which remain permanently available and can be entered with one click via the Jitsi User App.The trizwo Jitsi App thus simplifies the organisation of the conference rooms of the free Jitsi video conferencing solution and facilitates handling for repeated use. The conference rooms can either be created via the public free Jitsi server (https://meet.jit.si) or via one's own.An extension with additional functionalities is in preparation.Important: The trizwo Jitsi app is currently only functional in the browser environment. It is expected that it will also be usable in the launcher from innovaphone version v13r3.Jitsi Meet in comparison with and without trizwo Jitsi AppJitsi Meet, the original Jitsi software, conceptually provides purely dynamic rooms for video conferences, which are accessible via an individual web URL link. This means that a room is only opened at the time of need and cannot be created on the server in advance.One level lower, a distinction must be made between the room name and the web access link.If a room is created as a moderator or initiator of a session, an invitation with the corresponding access link can be sent to this room via Jitsi Meet.After the last participant has left, the room is eliminated from the server and no longer exists.Once a room has been entered, however, it is noted in the browser cache of the respective users and is suggested to them when they call it up again.In reality, however, this room does not exist or no longer exists on the server at this time. It would only be (re-)created when it is called up by the first user with the corresponding rights.If the browser cache is cleared, the room or the room link is no longer known and cannot be used again.

The trizwo support app is designed to simplify support cases.The app is primarily aimed at innovaphone partners and administrators.The user can also be provided with an entry point for contacting user support.Features• Editable homepage. Contact information or procedural instructions can be stored here. Users:inside the telephone system receive contact information or links to the innovaphone partner's support.• The homepage can be edited using an integrated editor.• Configuration files and system logs are required in order to open a support ticket with innovaphone support in case of an error. The report function can be used to retrieve all necessary files and logs from relevant devices and combine them into a packed report as a ZIP file.• The list maker enables information of the user objects in the PBX to be read out as dynamically configurable lists and to be stored in different.

The trizwo Tagesschau app displays the daily news from the Tagesschau in a clear feed.

The trizwo WQ Status app displays a simple status overview of calls in a waiting queue within the app. Users of the app see an overview of the number of calls on hold on a well-structured status screen. In addition, the phone number or the name resolved by the PBX as well as the time the call has been on hold is displayed for each call.The trizwo WQ Status App collects the number of calls as well as their standby time and displays them in an overseeable waiting queue.Therefore, a detailed list of the duration of the sequence of call events is generated. The measured values are allocated for access through Prometheus and for processing by Grafana via a web server in the app.This app requires a licence for use in future versions greater than v13r2sr29 (131022).Please purchase a corresponding licence before the next update.

This app shows all users registered at the PBX. Simply select another user to begin a chat, start a call or to send an e-mail. It is further possible to attach the selected user to the own home screen by clicking onto the home button next to the username. If a user does not wish to be listed in this app, the privacy filter can be adjusted accordingly.

VIP Call allows you to create a Fastlane ticket for VIP customers and other calls using a PIN. So that a team can be prioritized or an employee can be reached directly. This enables a better experience on both sides of the phone line, can speed up processes and increase customer satisfaction.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.

This application allows you to manage the wake-up service of a hotel. The user with access to the application (usually the hotel reception), assigns to a room the date and time in which he wishes to be woken up. Wakemeup makes the automatic call at the established date and time. The call queue is configured to load the audio file that wakemeup  should play during the call. The application records the result of the call. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

The WordGuess app by innovaphone is an app which lets you guess a different word every day. You can select the length of the word (from 4 to 8 letters per word) and the language (words available for: English, French, German, Italian, Spanish, Dutch). When initially starting the app, a quick explanation of the game is given.

Die Working Manager App gibt Personalverantwortlichen (z.B. Personalabteilung oder Geschäftsleitung) einen Überblick über die Arbeitszeitinformationen aller Benutzer. Einstellungen wie die Arbeitsstunden und die Anzahl der Arbeitstage pro Woche können pro Benutzer konfiguriert werden. 

The Working User App enables employees to digitally record their working times. All hours worked per day / week / month as well as an overview of the actual working hours and the target working hours are conveniently displayed.

With the Provisioning app for Yealink, Yealink end devices can easily and quickly be integrated into an existing innovaphone PBX. All you need for the configuration (provisioning) of the respective end devices is the corresponding MAC address of the device. The Yealink phones that have been provisioned can then be managed via the Devices app. The app is a representative example for the integration of additional IP phones from other manufacturers. With our completely open and expandable platform architecture of myApps, we enable the development of provisioning apps for end devices from almost any manufacturer.