News Ticker - Top News

Connector for M365 – Seamless Integration of Microsoft 365 and innovaphone PBX

The Connector for M365 makes your business communication even smarter. The app connects Microsoft Teams with innovaphone myApps, ensuring automatic synchronization of presence and call status. All participants remain available at all times – without annoying double ringing, and without losing information.

Why is this Connector Essential?

If you use Microsoft 365 with Exchange online, you should keep in mind October 2026. On October 1^st, 2026, Microsoft will discontinue the EWS protocol used to date. This means following: The Calendar App will no longer work for the calendar presence synchronization between Microsoft 365 and innovaphone myApps. The Connector for M365 provides a solution because it is based on the modern Microsoft Graph API. It and makes calendar integration and presence synchronization future-proof.

Please note: For users of Exchange on premises, the Calendar App remains the appropriate solution for synchronizing calendar presence.

Your Advantages with the Connector for M365:

• Synchronized presence status: Whether you are in a Teams meeting or in a myApps call – both systems know when you are busy
• Seamless call management: Call forwarding and rules apply automatically, external callers are not left without response
• Line state synchronization: The phone status is also synchronized between both platforms
• Future-proof thanks to Graph API: Calendar integration and presence sync remain fully functional after October 2026
• More convenience (from version 16r1): Contact search and phone number resolution directly in the connector (applies to apps, does not apply to IP phones and the innovaphone PBX)

Practical Example:

An employee is participating in a Teams call. A customer is trying to call the respective innovaphone extension of this employee at the same time. Without the connector, the telephone will keep ringing and ringing, the customer may even end up in the waiting queue. With the Connector for M365, the system will automatically recognize that the extension is “busy”. The call will be forwarded in accordance with the predefined rules – the customer will receive the service, and the employee can participate in the online meeting without any interruption. 

Conclusion

The Connector for M365 is more than just an add-on; it is the key to smooth communication between Microsoft 365 and myApps. By 2026 at the latest, it will be available to Exchange Online users who synchronize their calendar entries.

Please visit our web for more detailed information on the Connector for M365

Translations App: More Choice for Secure Translations

Successful communication across language barriers requires both fast translations and a secure processing environment.

Government agencies, public institutions, critical infrastructure providers, the healthcare sector and international teams rely heavily on these factors. For these organizations, data protection, control and digital sovereignty are essential.

The innovaphone Translations App offers even greater flexibility with Service Release V16 SR3 by supporting integration with eTranslation, the AI translation service of the European Commission, and allowing the use of a company’s own, locally hosted LLM. 

eTranslation: European Translation Services for Sensitive Communication

By connecting the Translations App to eTranslation, organizations have access to an official AI translation service provided by the European Commission. This solution is ideal for organizations that:

• Work across European borders
• Manage multilingual communication
• Prefer European digital solutions

Developed specifically for multilingual communication across Europe, eTranslation supports numerous European languages. The service is available free of charge for public administrations and other eligible user groups within the EU.

These features make eTranslation ideal for translating content regularly between different European languages. Typical use cases include international projects, collaboration with public authorities, as well as communication with partners, customers and institutions from other countries.

In-House LLMs: Translations Within Your Own Infrastructure

In addition to eTranslation, the Translations App can connect directly to your company’s own, locally hosted LLM (from V16r1 SR3).

This solution is ideal for organizations that prefer to process all translations within their own secure network. Instead of relying on an external translation service, companies can run an internal language model. This approach is perfect for highly sensitive data or specific internal requirements.

Did You Know?

In addition to eTranslation, the European Commission provides various other AI-powered language tools. These include solutions for:

• Creating summaries and optimizing text
• Simplifying language for accessibility
• Anonymizing data
• Converting speech to text

Using the innovaphone Software Development Kit (SDK) and the APIs provided by the EU, such services can also be integrated into the innovaphone environment. This opens up opportunities beyond simple translation to securely and effectively integrate AI-based voice features into existing workflows.

Benefiting from Smarter, More Flexible Translations

The updated Translations App offers organizations greater flexibility in how they handle translations within myApps. Companies can choose between using a European service like eTranslation, running an internal, locally hosted LLM, or connecting to additional language services in the future.

This represents a major milestone for government agencies, public institutions, critical infrastructure providers, and other organizations with strict communication requirements. It simplifies multilingual collaboration while aligning perfectly with internal data protection and infrastructure policies.

More information on the Translations App

Our CONNECT 2026: Records, Trends, Team Spirit

On June 11, 2026, the Legendenhalle at Motorworld Böblingen once again became a vibrant hub for modern communication and digital collaboration. The innovative CONNECT 2026 once more exceeded our expectations.

Nearly 1,000 registrations, 45 national and international app partners and technology partners, numerous presentations, workshops and live demos - but above all, many encounters, innovative ideas, and memorable conversations made this day an unforgettable experience.

Guided by this year’s motto, “Connecting People. Creating Productivity.” we focused on advanced technologies to connect people, teams and processes. The ever-growing myApps ecosystem took center stage, and visitors were able to experience it firsthand and try it out for themselves at the exhibition booths.

From AI to Crisis-Proof Communication

The CONNECT 2026 program was as versatile as the demands of modern work environments. Topics ranged from artificial intelligence and the new myApps Assistant to modern contact center solutions, crisis management, the Internet of Things (IoT), and communication systems for the maritime market.

Live demos, interactive workshops and key notes provided valuable insight to new technologies. We had a hands-on approach, with use cases, questions and lively discussions.

Were you unable to listen to all the presentations or were you unable attend the event? The recordings are now available for you to watch.

presentations hosted in English language

The People Who Powered CONNECT 2026

As impressive as the data, technology and new features may be, CONNECT truly thrives because of the people who bring it to life. We are incredibly grateful to our exhibitors and speakers for sharing their knowledge and ideas. Thank you to our visitors, who asked insightful questions, engaged in vibrant discussions, and provided  such valuable feedback. A big thank you also goes to our colleagues who began planning long before doors opened, ensuring a seamless experience on-site.

After a high-energy day packed with new insights, CONNECT shifted into celebration mode at the evening get-together. Over great food and refreshing drinks, conversations continued, ideas flowed, and partners laughed, danced and simply enjoyed the great company.

The special energy of the day is best experienced by watching our recap video:

recap video - CONNECT 2026

Read our latest blog post for even more insights, voices, and stories behind the records, trends, and team spirit:

CONNECT 2026 blog post

A big thank you to all our guests, exhibitors, speakers, and colleagues who made CONNECT 2026 truly special with their ideas, dedication, and enthusiasm.

We look forward to meeting you at the next CONNECT!

Release of V16 – Upgrade Now!

With the release of V16, Unified Communications and Collaboration gets ready for the next chapter. Numerous improvements and innovations covering telephony features, conferencing, collaboration, business apps, hardware, and infrastructure boost efficiency, reliability, and user-friendliness - all seamlessly integrated into one single UCC platform.

Did we spark your interest? ▶️ Discover our release highlights of V16. 

Your innovaphone team