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Connector for M365 – Seamless Integration of Microsoft 365 and innovaphone PBX

The Connector for M365 makes your business communication even smarter. The app connects Microsoft Teams with innovaphone myApps, ensuring automatic synchronization of presence and call status. All participants remain available at all times – without annoying double ringing, and without losing information.

Why is this Connector Essential?

If you use Microsoft 365 with Exchange online, you should keep in mind October 2026. On October 1^st, 2026, Microsoft will discontinue the EWS protocol used to date. This means following: The Calendar App will no longer work for the calendar presence synchronization between Microsoft 365 and innovaphone myApps. The Connector for M365 provides a solution because it is based on the modern Microsoft Graph API. It and makes calendar integration and presence synchronization future-proof.

Please note: For users of Exchange on premises, the Calendar App remains the appropriate solution for synchronizing calendar presence.

Your Advantages with the Connector for M365:

• Synchronized presence status: Whether you are in a Teams meeting or in a myApps call – both systems know when you are busy
• Seamless call management: Call forwarding and rules apply automatically, external callers are not left without response
• Line state synchronization: The phone status is also synchronized between both platforms
• Future-proof thanks to Graph API: Calendar integration and presence sync remain fully functional after October 2026
• More convenience (from version 16r1): Contact search and phone number resolution directly in the connector (applies to apps, does not apply to IP phones and the innovaphone PBX)

Practical Example:

An employee is participating in a Teams call. A customer is trying to call the respective innovaphone extension of this employee at the same time. Without the connector, the telephone will keep ringing and ringing, the customer may even end up in the waiting queue. With the Connector for M365, the system will automatically recognize that the extension is “busy”. The call will be forwarded in accordance with the predefined rules – the customer will receive the service, and the employee can participate in the online meeting without any interruption. 

Conclusion

The Connector for M365 is more than just an add-on; it is the key to smooth communication between Microsoft 365 and myApps. By 2026 at the latest, it will be available to Exchange Online users who synchronize their calendar entries.

Please visit our web for more detailed information on the Connector for M365

Save the Date: innovaphone CONNECT 2026

We are pleased to announce the 3^rd edition of our innovaphone fair coming up next summer, so make sure to save the date:

innovaphone CONNECT 2026
 June 11^th, 2026

The fair’s motto is: "Connecting People. Creating Productivity."

  
Look forward to:

• Exhibitor stands with plenty of ideas: Discover the latest solutions of our partners
• innovaphone themed areas: Experience exciting communication & collaboration of tomorrow
• Workshops & presentations: Gain practical insight & valuable know-how
• Get-together in the evening: Enjoy the great atmosphere & network with others
    

Join us at our CONNECT 2026 and experience innovaphone myApps in all its colorful facets, connect with industry experts and gain new insight into the growing myApps ecosystem.

→ Get more details & register now for the long-awaited event ←

Nor-Shipping 2025: Full Steam Ahead - with Digital Communication ‘Made in Europe’

We enjoyed an inspiring week in Oslo! Nor-Shipping 2025 was a great opportunity for us to meet up with international experts, industry leaders and the maritime community. It was a pleasure to network with you all.

A big thank you to all visitors, partners and co-exhibitors of our stand. Presenting our secure and efficient communication solutions for the maritime industry together with our partners Bosch, Cobs and Snom was a very special experience to us.

Our future-ready communication solutions are “made in Europe” – ideal to meet the unique challenges of the maritime industry.

We look forward to meeting you at upcoming exhibitions.