The 3rd test phase of our 14r1 Beta has begun, with a slew of improvements and new functions.
✓ NEW with BETA 3:
✓ HOW CAN I TEST THE BETA VERSION?
1.) Go to the Beta Store, download the software and start with the testing
2.) Log into our innovaphone Community and open the Connect App to send us your feedback
Please note: The preferred language during the Beta phase is English.
✓ WHAT EXACTLY IS THE CONNECT APP?
The Connect App provides a social platform for digital collaboration.
▶️ Watch our video for more detailed information ▶️
We look forward to your feedback.
Your innovaphone team
We recently released our Beta Version 14r1. Today, we are pleased to announce the second Beta test phase with new apps and further improvements:
NEW with BETA 2:
✓ HOW CAN I TEST THE BETA VERSION?
1.) Go to the Beta Store, download the software and start with the testing
2.) Log into our innovaphone Community and open the Connect App to send us your feedback
Please note: The preferred language during the Beta phase is English.
✓ WHAT EXACTLY IS THE CONNECT APP?
The Connect App provides a social platform for digital collaboration.
▶️ Watch our video for more detailed information ▶️
✓ INNOVAPHONE BETA TALK
We cordially invite you to join us virtually for our Beta Talk. We will be meeting up in the virtual conference room "Stuttgart" in our innovaphone Community on Thursday, November 2nd, 2023, at 4 pm and look forward to discussing all the news on Beta 14r1 with you.
We are happy to announce that the new Beta Version 14r1 is now available and ready for testing.
The beta version includes many new features and enhancements such as the overhaul of the Softphone UI, IPVA improvements or improved audio configuration of our Softphone App. The beta phase further includes brand new products that improve efficiency and transparency and help save time in corporate communication and collaboration. Best of all: They are also fun to use.
NEW with BETA 1
More information will be provided soon. We hope you enjoy testing the new Beta 14r1 and we look forward to your feedback.
Download 14r1 from the Beta Store
Share your feedback via our Connect App in the innovaphone Community
We are pleased to announce the long-awaited event for next year:
DATE: June 13th, 2024
LOCATION: "Flugfeld" Böblingen - Germany
Get ready for a jam-packed day featuring presentations and demos on innovaphone myApps, versatile exhibitor stands, workshops and presentations as well as a get-together in the evening with plenty of time to network.
Make sure to save the date for the innovaphone CONNECT 2024, on June 13th, 2024.
Visit our dedicated website for more details on the event
We very much look forward to meeting up with you on site.
Your innovaphone team
Sometimes, you just need a quick break to get your mind off things. So, grab a cup of coffee, guess the daily word and extend your vocabulary in a fun way with the innovaphone WordGuess app.
The new innovaphone WordGuess app is available free of charge and will let you guess new words every day. With the app, you can select the length of the word (from 4 to 8 letters per word) as well as the language.
Test the app in our innovaphone Community
Use the Calculator app for simple calculations such as additions, subtractions, divisions or multiplications and much more. Trigonometric functions as well as angle measures and calculations with various number systems (decimal, binary, octal and hexadecimal) are additional functions of the app.
Our Calculator app is now available in our innovaphone Community. Here, you can test the app with the various functions on any device.
Share your Feedback in our Beta Forum
The innovaphone Working app provides a smart solution to track working times in a digital and efficient manner. With the Working app, employees can easily document their working hours and submit these to HR. The Working app is the ideal tool for employees to digitally document their working hours via desktop, browser or smartphone.
Working times and break times are recorded in real-time. Once entries are submitted, they can no longer be edited, making them tamperproof. The app automatically considers general legal guidelines for working hours, required breaks and resting times, as well as work on Sundays and public holidays. Additionally, it is easy for HR to determine whether any action is required. As with all innovaphone products, data protection and security are always in the focus.
Please visit our website for more detailed information on the innovaphone Working app.
With our innovaphone myApps Cloud Premium, we set new standards in terms of availability and security of our cloud-based work and communication platforms.
Get a virtualized innovaphone PBX operated in an IPVA in German data centers with active/active geo-redundancy. Should one data center fail, the affected systems will be fully restored automatically within a matter of seconds. Even with a regional power outage, innovaphone myApps Cloud Premium secures operation and data of the virtualized myApps instances for a minimum of five days.
If nevertheless issues with a cloud instance that is in operation occur, authorized partners are able to get in touch with our 24 / 7 cloud infrastructure hotline. Here, we are available around the clock, 365 days a year, to provide the best support and service possible for the cloud.
Book the myApps Cloud Service Premium now, in the portal my.innovaphone.
Sometimes, there are call flows with multiple nested waiting queues. The app works differently than a queue monitor. It adapts to the existing waiting queues and their interconnection.
You can define if the queue should only be counted or missed calls should also be recorded in the callback queue.
With the Callback Manager app, the calls of waiting queues are recorded and displayed in a daily history. Missed calls can be commented and processed from a list.
The app can monitor multiple waiting queues at the same time and summarize them in one overview. Agents can start the call directly on the app. The default device of myApps is used here. Calls from the same caller within a group are totaled and combined. For contact identification, the app uses the reverse lookup of the PBX.
Please refer to our overview of all apps for more details.
The new myPhoneKeys app is an admin tool, replacing the website myPhoneKeys. Any innovaphone desk phone can be displayed and configured remotely with this new app.
The three central functions are following:
The app further displays the connection status of the configured device, and the keyboard type can be switched by the user.
The myPhoneKeys app allows users to operate any registered innovaphone desk phone remotely, without having to be on site.
Please note: The innovaphone myPhoneKeys app will be available with the next service release.
The innovaphone Working app for myApps is a time tracking tool to digitally document working hours. The app complies with legal regulations. Customers and partners can now download the working beta version from the innovaphone App Store.
The app enables employees to easily record and track their working times as well as break times. Once entries are confirmed, they can no longer be edited, making them tamperproof. The app automatically considers general legal guidelines for working hours, required breaks and resting times, as well as work on Sundays and public holidays.
Test the beta version of the Working app now on all your end devices, including all features and functions such as live time-tracking. Once you have tried and tested, please make sure to share your feedback with us in our Beta Forum.
You can also use the Beta Forum to get in touch with technicians around the globe and you can participate in discussions.
Thank you for sharing your feedback.
Please get in touch with us via our contact form and we will respond to your questions.
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