We cordially invite you to join us virtually for our Beta Talk. We will be meeting up in the virtual conference room "Stuttgart" in our innovaphone Community on Thursday, November 2nd, 2023, at 4 pm and look forward to discussing all the news on Beta 14r1 with you.
Beta Talk Date & Time: November 2nd, 2023 | 4 pm Location: innovaphone Community | virtual conference room "Stuttgart"
We are happy to announce that the new Beta Version 14r1 is now available and ready for testing. The beta version includes many new features and enhancements such as the overhaul of the Softphone UI, IPVA improvements or improved audio configuration of our Softphone App. The beta phase further includes brand new products that improve efficiency and transparency and help save time in corporate communication and collaboration. Best of all: They are also fun to use.
NEW with BETA 1
Connect App: Social platform for digital collaboration across teams, departments & more
Widgets App: Create, manage and delete contact widgets for websites
We are pleased to announce the long-awaited event for next year:
Our innovaphone CONNECT 2024
DATE: June 13th, 2024 LOCATION: "Flugfeld" Böblingen - Germany
Get ready for a jam-packed day featuring presentations and demos on innovaphone myApps, versatile exhibitor stands, workshops and presentations as well as a get-together in the evening with plenty of time to network.
Make sure to save the date for the innovaphone CONNECT 2024, on June 13th, 2024.
New in the innovaphone App Store: WordGuess App and Calculator App (Beta)
Sometimes, you just need a quick break to get your mind off things. So, grab a cup of coffee, guess the daily word and extend your vocabulary in a fun way with the innovaphone WordGuess app.
The new innovaphone WordGuess app is available free of charge and will let you guess new words every day. With the app, you can select the length of the word (from 4 to 8 letters per word) as well as the language.
Use the Calculator app for simple calculations such as additions, subtractions, divisions or multiplications and much more. Trigonometric functions as well as angle measures and calculations with various number systems (decimal, binary, octal and hexadecimal) are additional functions of the app.
Our Calculator app is now available in our innovaphone Community. Here, you can test the app with the various functions on any device.
NEW in the innovaphone App Store: Working App – Easy to Install & Legally Compliant
The innovaphone Working app provides a smart solution to track working times in a digital and efficient manner. With the Working app, employees can easily document their working hours and submit these to HR. The Working app is the ideal tool for employees to digitally document their working hours via desktop, browser or smartphone.
Working times and break times are recorded in real-time. Once entries are submitted, they can no longer be edited, making them tamperproof. The app automatically considers general legal guidelines for working hours, required breaks and resting times, as well as work on Sundays and public holidays. Additionally, it is easy for HR to determine whether any action is required. As with all innovaphone products, data protection and security are always in the focus.
With our innovaphone myApps Cloud Premium, we set new standards in terms of availability and security of our cloud-based work and communication platforms.
Get a virtualized innovaphone PBX operated in an IPVA in German data centers with active/active geo-redundancy. Should one data center fail, the affected systems will be fully restored automatically within a matter of seconds. Even with a regional power outage, innovaphone myApps Cloud Premium secures operation and data of the virtualized myApps instances for a minimum of five days.
If nevertheless issues with a cloud instance that is in operation occur, authorized partners are able to get in touch with our 24 / 7 cloud infrastructure hotline. Here, we are available around the clock, 365 days a year, to provide the best support and service possible for the cloud.
NEW in the innovaphone App Store: Callback Manager App by effexx
Sometimes, there are call flows with multiple nested waiting queues. The app works differently than a queue monitor. It adapts to the existing waiting queues and their interconnection.
You can define if the queue should only be counted or missed calls should also be recorded in the callback queue.
With the Callback Manager app, the calls of waiting queues are recorded and displayed in a daily history. Missed calls can be commented and processed from a list. The app can monitor multiple waiting queues at the same time and summarize them in one overview. Agents can start the call directly on the app. The default device of myApps is used here. Calls from the same caller within a group are totaled and combined. For contact identification, the app uses the reverse lookup of the PBX.
NEW in the innovaphone App Store: innovaphone Working App (Beta Version)
New in the innovaphone App Store: Beta Version of the innovaphone Working App
The innovaphone Working app for myApps is a time tracking tool to digitally document working hours. The app complies with legal regulations. Customers and partners can now download the working beta version from the innovaphone App Store.
The app enables employees to easily record and track their working times as well as break times. Once entries are confirmed, they can no longer be edited, making them tamperproof. The app automatically considers general legal guidelines for working hours, required breaks and resting times, as well as work on Sundays and public holidays.
Test the beta version of the Working app now on all your end devices, including all features and functions such as live time-tracking. Once you have tried and tested, please make sure to share your feedback with us in our Beta Forum.
You can also use the Beta Forum to get in touch with technicians around the globe and you can participate in discussions.