innovaphone Technician Advanced Training
Become innovaphone Technician Advanced (iT Advanced)

Become innovaphone Specialist with the innovaphone Technician Advanced Training:

In this training, you will learn how to autonomously install complex innovaphone PBX and myApps installations & scenarios. The iT Advanced Training is based on training module 1, the iT Connect Training. Before you can participate in the innovaphone Technician Advanced Training, you will need to obtain the certificate as iT Connect (innovaphone Technician Connect).

After successful participation of the iT Advanced Training, the participant is an "innovaphone Technician Advanced" (iT Advanced) and receives an official certificate.

Following four training options are available for the innovaphone Technician Advanced Trainings.
The type of training is indicated with each listed training date below.

"Virtual Classroom Training"

"Onsite Training"

  • In order to participate in a “Virtual Classroom Training”, you will require certain training hardware.*
  • For most efficient communication between the trainer and the participants, we also recommend using a webcam and a headset with microphone.

We will provide additional information on the preparation and set-up of your training environment in a separate e-mail which you will receive once you have registered for a training.

An on-site training takes place in one of the innovaphone training rooms. Please make sure to bring your own laptop.

"Hybrid Training"

"Online Training"

Hybrid trainings take place in form of on-site trainings in the innovaphone training rooms. Participants also have the option to participate in this training virtually, via the Virtual Classroom. The requirements are the same as for Virtual Classrooms (stated above). If you would like to participate on site, please make sure to bring your own laptop. An online training takes place in form of an online course. Participants of this form of training work with their own training devices and study autonomously with the help of online documentation. The trainers provide support via chat and in the forum. An introductory webinar is held in advance. In order to participate, you will require certain training hardware.*

The iT Advanced Training is divided into two successive parts:

Part 1 is a 2-day iT Advanced training which can either be completed as a Virtual Classroom Training or an Onsite Training at one of the innovaphone locations (Sindelfingen - Germany, Verona - Italy) or in form of a hybrid training.

Part 2 of the iT Advanced training is a 3-day self-study online training to conclude the iT Advanced Training with the respective final exam.

Advanced Training - Part 1

Course Type

The iT Advanced training part 1 is offered as a Virtual Classroom training, on site or as a hybrid training.


2 full days spread over 3 days (training starts on day 1 at noon & ends on day 3 at noon).

it advanced training - Ein Mann sitzt vor seinem Laptop und einem großen Bildschirm und programiert etwas

Target Group

iT Connect


Depending on the date of the training, the training will be held in German, English, Italian or French.
Please note: the training material and the online material will be provided in English.

Training Locations

  • innovaphone headquarters - 71063 Sindelfingen, Germany: German, English and French trainings
  • innovaphone branch office - Ospedaletto di Pescantina, Italy: Italian trainings


  • Successful completion of the iT Connect training
  • Basic knowledge in the field of telecommunication
  • Basic knowledge of TCP/IP
  • Understanding of technical texts in English
  • Administrator rights and skills concerning your laptop
  • Experience with web-based applications
  • Preparatory setup of the training environment when participating in Virtual Classroom training
  • Please bring your own Windows laptop with a browser that is up-to-date (IE, FF, Chrome), in addition to e-mail and administrator rights

Advanced Training - Part 2

Course Type

Part 2 of the iT Advanced Training will be in form of an online training. Participants use their own training equipment with the training platform and study by themselves, using provided online documentation. Trainers offer support via chat and via the forum. In preparation to the online training, an introductory webinar takes place.

In order to participate in an “Online Training”, you will require certain training hardware.*

it advanced training - Ein Mann sitzt mit einem Headset vor seinem Laptop


3 days

Target Group and Certification Levels

innovaphone Technicians who have successfully completed part 1 of the V13 iT Advanced Training.


All training material is provided in English. The participant can opt for communication (e.g. via chat, e-mails, forum, webinar) between the participant and the trainer taking place either in German or English.



  • Pre-qualification innovaphone Technician Training as described
  • innovaphone training hardware * installed
  • Workplace with Windows 10 OS, a browser that is up-to-date (FF, Chrome - no Internet Explorer), e-mail and admin rights
  • Unrestricted internet access (no blocked ports, no Web Proxy, enabled PPTP)
  • Telephone at the workplace
  • Mobile phone with Android or iOS. WiFi access point with direct connection to IP411RIGHT. Mobile phone must be able to register at WiFi access point.

* Please note: In exceptions, it may be possible to lend the required training hardware for the duration of the training course as an alternative to purchasing it (in agreement with the training provider).

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