innovaphone Technician Advanced Training
Become innovaphone Technician Advanced (iT Advanced)

Become innovaphone specialist with the innovaphone Technician Advanced Training. In this training, you will learn how to autonomously install complex innovaphone PBX and myApps installations & scenarios.The iT Advanced Training is based on module 1, the iT Connect Training. Before you can participate in the innovaphone Technician Advanced Training, you will need to obtain the certificate as iT Connect (innovaphone Technician Connect).

After successful participation of the training, the participant is an "innovaphone Technician Advanced" (iT Advanced) and receives an official certificate. This certificate permits the participation at the training module 3 (innovaphone Technician Advanced Pro Training).

The iT Advanced Training is divided into two successive parts:

Part 1: 

  •  2-day onsite training directly at one of the innovaphone locations (Sindelfingen -DE, Carcassonne - FR, Verona - IT)

Part 2: 

  •  3-day online training to conclude the iT Advanced Training.

Advanced Training - Part 1

Course Type

On-site training in the lab. Please bring your own laptop.


2 days

Target Group

iT Connect V13


Depending on location and date of the training, the training will be held in German, English, Italian or French. Please note: the training material and the online material will be provided in English.


  • Susscessful completion of the iT Connect Training
  • Basic knowledge in the field of telecommunication
  • Basic knowledge of TCP/IP
  • Understanding of technical texts in English
  • Administrator rights and skills concerning your laptop
  • Experience with web-based applications
  • Participants need to complete a preparatory online exercise
  • Please bring your own Windows laptop with a browser that is up-to-date (IE, FF, Chrome), in addition to e-mail and administrator rights

Training Location

  • innovaphone headquarters - 71063 Sindelfingen, Germany: German, English and French trainings
  • innovaphone branch office - Ospedaletto di Pescantina, Italy: Italian trainings
  • innovaphone branch office - Carcassonne, France: French trainings

Advanced Training - Part 2

Course Type

Online - you will need specific innovaphone training hardware to participate in the course.


3 days

Target Group and Certification Levels

innovaphone Technicians that have successfully completed part 1 of the V13 iT Advanced Training.


The trainings are held in German and English. All training material is provided in English. The participant can opt for communication (messaging, e-mails, forum, webinar) between the participant and the trainer taking place either in German or English.


  • Pre-qualification innovaphone Technician Training as described
  • innovaphone training hardware installed
  • Unrestricted internet access (no blocked ports, no Web Proxy, enabled PPTP)
  • Telephone at the workplace
  • Laptop with Windows operating system*, browser that is up-to-date (FF, Chrome, no Internet Explorer) e-mail and admin rights

*Some tools that will be used during the training only work with Windows 10. Therefore, it is required to use a laptop with Windows 10.



Dates and registration options will soon be announced.

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