2016-12-22 | Newsticker
Beta12r2 is available

The innovaphone Apps are one of the major innovations in Version 12r2. They extend the myPBX client for additional functionality that goes beyond unified communications. That could be, for example, a calendar or even reporting or voice recording. The innovaphone Apps are started directly from the myPBX client. With Beta 12r2, innovaphone is already bringing out the first apps:

  • PBX Boolean: this app allows timers to be set such as “Christmas holidays” or call diversions.
  • PBX Conference: a separate conference room for the myPBX user. The conference master sees who has joined the conference call and can decide, at will, to mute them or exclude them from the conference call.
  • PBX user settings: manages, for example, dynamic groups. Users see all of their dynamic groups and can enable or disable them simply by setting a tick.

Smartphone Integration – Call through
In addition to call back, the innovaphone Version 12r2 now also offers Call through. A GSM call first enters into the system and is then relayed to the outside. Users of the innovaphone apps for iOS and Android can now decide which variant they prefer - call back or call through.

Simple Outlook contact search
As part of the Office integration, innovaphone PBX Version 12r2 has enabled the Outlook search in the launcher. myPBX can now search through private Outlook contacts.

Hyper-V support
We have heeded to the feature request to support IPVA also on other virtualisation platforms. As from 12r2, IPVA is also supported on Hyper-V. The advantage of this is that Hyper-V is freeware from Microsoft and the IPVA can easily be installed in existing Windows Server infrastructure.

SDK headset support
The software development kit simplifies the compatibility of headsets (Sennheiser, Plantronics, Jabra) with innovaphone and ensures interoperability throughout.

More features

  • Filter for IPv6 interfaces
  • TURN via TCP
  • Thai language support
  • myPBX client on the Windows Launcher now uses Chromium

You can also easily download Beta 12r2 via the new update feature. You can now update any innovaphone gateway or phone to the latest firmware version - with just one click. To do this, click the “Maintenance” tab on your device and then "Update". Please note: for this to work, your device must run on at least V12r1sr4. If you don’t have V12r1sr4, download Beta 12r2 here for installation.

Our Wiki provides more information, e.g. on discontinued products, Beta 12r2 etc.

Discuss 12r2 in the Beta forum.

Are you looking to develop an app yourself? Then we ask you to be patient. In the new year, innovaphone will publish a preview of 13r1 with the App platform. This runs on devices with Beta 12r2 and can be used for app development.

2016-12-20 | Newsticker
Water and fire cannot harm the innovaphone gateways ;-)

Not only did an innovaphone IP800 gateway IP800 survive a flood without malfunctioning in June 2013, an IP305 has now defied fire.

A technical malfunction in the air conditioning caused a fire at one of Telepark Passau’s customer premises in May of this year. The innovaphone VoIP IP305 gateway was the only device to survive the fire and heat without damage. The external scorch marks were the only visible proof that the device had been in a fire.

After this experience, the customer was so convinced of the innovaphone VoIP gateway’s durability and robust construction that it has meanwhile decided to configure its entire telephone system as an innovaphone solution. Until it was replaced by the IP411 in November, the fire-tested IP305 VoIP gateway continued its service without any problems.

2016-12-14 | Newsticker
Looking back on the Dialogues 2016

The innovaphone Dialogues ended successfully after a month-long tour across Europe where innovaphone partners interacted with and learned from each other and innovaphone:

12 Dialogues in 10 different countries with over 450 participants.

A big thank you to all participants. It was a joy to enter into dialogues with you again this year. We have a few photos for you.

2016-12-06 | Newsticker
Updating firmware is easier than ever!

The most recent service release has made updating firmware much easier.
You can now update any innovaphone gateway or phone to the latest firmware version - with just one click. To do this, click the “Maintenance” tab on your device and then "Update". You immediately see whether a more recent firmware version is available, and which version innovaphone recommends for your device.

This new update function also allows you to download beta versions provided by innovaphone.

2016-11-28 | Newsticker
innovaphone "Call Me Button" - direct customer contact at the click of a button

The innovaphone "Call Me Button" consists of free Java scripts, which can easily be incorporated into each company’s website. The button can be placed either at the edge of the website or like a business card directly on the website and gives visitors to the website the possibility of contacting their chosen person at the click of a button via a call, video call or via e-mail.

2016-10-20 | Newsticker
innovaphone makes the podium!

innovaphone says thank you!

Lots of votes were cast during the funkschau Leserwahl 2016 (Readers’ choice) - and many of them were in favour of the innovaphone IP PBX, which competed in the category "IP PBXs for large companies". innovaphone made it to the podium for the 5th time!


2016-09-29 | Newsticker
G.729 licenses will cease from the first Service Release in 2017

The patents for G. 729 expire as of January 2017. With the first service release in 2017, innovaphone will be implementing this standard on all devices. As a result, G.729 licenses will no longer be required once the first Service release in 2017 has been implemented. However, purchase of the G.729 license is imperative if you would like to use G.729 this year.

2016-09-07 | Newsticker
myPBX for iOS

myPBX for iOS app is available! Thanks to our myPBX for iOS app, iPhone owners and  innovaphone PBX subscribers no longer have to make do with limitations concerning mobile telephony. iPhones and iPads can now be business phones. But what does the app actually do? Read more about myPBX for iOS app.

2016-08-30 | Newsticker
The IP24 is being replaced by the IP29-4

Our IP24 analogue adapter is no longer available effective immediately. The IP29-4 is also an analogue adapter with four analogue interfaces, but also additionally makes use of the Opus voice codec. This provides HD voice quality at low bandwidth. The IP29-4 needs no external 40 V power supply (order number: 03-00010-226).


2016-08-04 | Newsticker
funkschau readers’ choice 2016: give innovaphone your vote!

Once again this year, the German specialist magazine funkschau is searching for the best ICT product of the year 2016. funkschau is the specialist magazine in Germany spanning the industries of voice, wireless, system integrators, carriers and providers as well as measurement technology and the medium for professional communication technology.

We are represented in four categories at the funkschau readers choice this year. The voting is in German, but it would be fantastic if you could also support us. We will guide you through the German voting labyrinth here.

Many thanks in advance. We are hoping for lots of votes!

2016-08-01 | Newsticker
End of support for versions prior to V10

Please note that with the release of V12, the support for versions prior to V10 is discontinued. No further development will be made and no errors will be corrected. However, if you have any questions regarding the affected versions, we will be happy to answer them.

2016-07-27 | Newsticker
False error report by Windows Defender

Since this morning, Microsoft’s security software Windows Defender, incorrectly reports a part of the code of the myPBX webapplication V12r1 as harmful. If your myPBX software does not work, you can fix it immediately by following the instructions in this article:

myPBX has been modified so that Windows Defender does not report an error. This change will be reflected in the upcoming 12r1 Service Release 1.

We have also reported this error to Microsoft,  and it shouldn’t occur anymore after the next update of their security software.

Update 28-07-2016: Microsoft immediately solved the problem yesterday with virus definition 1.225.2575.0


2016-07-11 | Newsticker
V12 release 1 now available!

You can now update your innovaphone PBX. Version 12r1 stands under the motto "New devices. New services. More Security.” Look forward to conference calls with video and voice recognition, innovaphone solutions with WebRTC, the innovaphone widget from the myPBX Toolbox, the innovaphone "Call Me button”, and much more. One important part of the V12 is the upgraded security concept with the innovaphone Session Border Controller and the innovaphone Reverse Proxy.

2016-07-08 | Newsticker
innovaphone PBX version 12 release is imminent!

V12 will be released on 11 July. Under the motto "New devices. New services. More Security.” Look forward to conference calls with video and voice recognition, innovaphone solutions with WebRTC, the innovaphone widget from the myPBX Toolbox, the innovaphone "Call Me button”, and much more. One important part of the V12 is the upgraded security concept with the innovaphone Session Border Controller and the innovaphone Reverse Proxy.

2016-05-25 | Newsticker
Touch panel units only work with the current firmware

Our IP232 (from HW1301) and the extension module IP2X2-X (from HW402) are now produced with a touch panel that only works with the current firmware (v12r1 / v11r2sr10 / v11r1eol). This information is also available in our Wiki.

2016-03-21 | Newsticker
CeBIT Retrospect

We had lots of visitors to our stand at this year’s CeBIT. All our news from the world of professional corporate communications - especially the topics WebRTC, All IP, Anywhere Workplace, Cloud and Security were in our focus this year. We had a fabulous and successful week in Hanover with many interesting discussions. A heartfelt thank you goes to our visitors and we hope they enjoy looking at these photos that we brought home with us.


2016-03-15 | Newsticker
Available now: New Product Catalogue 2016/2017

The new innovaphone Product Catalogue 2016/2017 is now available in English. It contains information about our current range of products including our new gateway series IPXX11, the all rounder phone IP112 as well as the topics Security, WebRTC, Anywhere Workplace and much more. You can download the PDF file here:


2016-02-15 | Newsticker
CeBIT 2016 - innovaphone puts six partners on its stand

innovaphone will again be hosting a stand at this year’s CeBIT, in Hannover, Germany from March 14-18. We will be showing the innovations of our IP telephony and Unified Communications solution. Get to know our WebRTC applications, All IP, Anywhere Workplace and Security solutions, as well as the innovaphone Cloud. We are looking forward to your visit! You can find us at Hall 13, stand C20.

Click here to arrange a specific appointment with an innovaphone employee or one of our partners. Are you looking for an exhibition fair ticket? We will send you one when you request your appointment with us. Simply tick the box "Ticket wanted".


You can meet with the following partners at the innovaphone CeBIT stand:  

  • Ascom
    Ascom Wireless Solutions ( is a leading provider of communication solutions providing integrated workflow intelligence for Healthcare, Industry, Retail and other sectors. Approximately 100 000 systems are installed globally. The company creates value for customers by optimizing their mission-critical communication processes. The solutions are based on Cellular, VoWiFi, IP-DECT, Nurse call and Paging technologies. The company has subsidiaries in 13 countries and 1,200 employees. Based in Gothenburg, Sweden, Ascom Wireless Solutions is part of the Ascom Group, listed on the Swiss Stock Exchange (ASCN:SIX). The collaboration between Ascom and innovaphone has enabled new, ground-breaking products in the areas of IP DECT and Voice over WiFi to be developed.


  • byon
    With the virtual telephone system, byon vTK, byon gmbh successfully offers cloud solutions on the basis of the innovaphone PBX. These can be seamlessly combined with the call management system byon vACD. In addition, the reseller and provider also offers call center technology, unified communications, service line numbers and video conference systems. As an innovaphone partner, byon develops high-quality industry solutions and site concepts in close dialogue with customers.


  • Jabra
    Jabra audio solutions are the perfect addition to all innovaphone PBX devices. The professional headsets and hands-free solutions support staff to work more productively and help increase user acceptance and therefore ROI. To do this, Jabra is committed to the philosophy of the New Ways of Working: staff should fully exploit their potential and consciously choose what practices they prefer during the work process. Jabra’s innovative products have been proven to contribute to a change in the world of work.


  • jtel
    jtel has been a producer of web-based ContactCenter solutions since 1997. With complex call distribution, voice chat and conference systems, it offers the full suite of multichannel solutions via any media. jtel solutions are characterised by their flexibility, high integration level, high in-house maintenance capability, and extreme scalability. All solutions can be used both on-premises or cloud-based. Thanks to the direct interface to innovaphone, it is also possible to connect to the innovaphone PBX VoIP phone system. A wide range of projects have already been realised together.


  • estos
    estos software products work perfectly with the innovaphone PBX. ProCall 5 Enterprise provides WebRTC-based audio/video communication, presence management and instant messaging. Federation enables ProCall Enterprise and the innovaphone PBX to link together, thus enabling companies to communicate securely also beyond their company boundaries.
    A current overview of all products that estos will be showing at CeBIT 2016 as well as further information on estos can be found at:


    TE-SYSTEMS is ranked among the technology leaders in the area of VoIP. TE-SYSTEMS’ software solution XCAPI has provided easy integration of CAPI-compatible voice and fax applications into innovaphone PBX for many years now. As experts in the area of VoIP protocols, TE-SYSTEMS has developed the software session boarder controller (SBC) anynode. With anynode as a Session Border Controller for SIP protocol adaptation, the remaining SIP communication obstacles can be overcome with ease. This is due to the wizards provided for installation and configuration. Making complexity easy, this is what TE-SYSTEMS is all about.
2016-01-27 | Newsticker
All language versions of the V12 Portfolio overview are now available

We have amended our portfolio overview. It now includes all the new gateways, the IP112 and the analogue IP29 adapter. The innovaphone V12 Portfolio overview gives you a quick overview of the innovaphone solution and the possible combinations of our products.

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