A lot of businesses opt for renting rather than buying if new (software) solutions are to be introduced to the business. The advantages are: Operational expenditure rather than a large financial investment, billing to the second, no fixed minimum term, regular software updates and renting accounts for fluctuating business requirements. If desired, the solution can also remain on premises.
To make things easier for you and your customers, we have now revised the initial process of loading iSC* onto an account.
So far, an activation key from innovaphone was necessary to initially charge iSC onto an account. This step is no longer required if a contract for the Automatic iSC Reloading Service is concluded.
Please Note:
* iSC: innovaphone Service Credits - the electronic payment method for our software rental services
The headsets from our long-standing technology partner Jabra are the ideal addition to our work and communication platform myApps. Enjoy a headset that is comfortable to wear with high quality and functions such as active noise cancelling and noise isolation to enhance everyday office life.
We now offer great bundles to make things easier for our customers and partners:
Bundle Contents |
Jabra Evolve2 65 FLEX Link 380A Stereo + UC License |
Jabra Evolve2 65 FLEX Link 380A Stereo + Softphone App + Phone App Licenses |
Jabra Evolve2 55 Mono + UC License |
Jabra Evolve2 55 Mono + Softphone App + Phone App Licenses |
Jabra Evolve2 55 Stereo + UC License |
Jabra Evolve2 55 Stereo + Softphone App + Phone App Licenses |
Jabra Evolve2 40 Mono + UC License |
Jabra Evolve2 40 Mono + Softphone App + Phone App Licenses |
Jabra Evolve2 40 Stereo + UC License |
Jabra Evolve2 40 Stereo + Softphone App + Phone App Licenses |
The kuando Busylight UC Omega further provides an effective visual at the office to display your presence status from myApps. You can participate in virtual meetings or make phone calls at your desk without being interrupted.
Interoperability of both products is continuously monitored to ensure smooth operations after software updates.
The countdown is running: Another 92 days to go until innovaphone CONNECT 2024 opens its doors. Make sure to register online for the innovaphone fair and let us delve into the world of digital collaboration with all its possibilities.
This year’s innovaphone fair features following motto:
Connect – the name of our innovaphone fair
Connect – our social platform for interactive collaboration across departments and the company
Connect – our paramount objective: Bring together customers, app partners and technology partners to create synergies
Please visit our dedicated innovaphone CONNECT 2024 website to receive more information on the event.
Please note: Contents of the website are updated regularly – make sure to revisit the website to remain up to date.
Three fabulous days at the CCW have come to an end.
It was great to meet you at the fair, to be able to present innovaphone and the myApps ecosystem, and to network with you.
Were you unable to visit us at the CCW? Visit our web pages for more details on our highlights:
Please get in touch with us if you have any further questions or if you would like to receive additional information on our products and solutions. Give us a call, send us an e-mail or leave us a callback request via our web form.
159264 - App Working Manager: Add search field to filter the users’ list
A new search field in the Working Manager App facilitates the search for users. The list no longer needs to be browsed in order to find a user.
159413 - myApps: Show QR codes for smartphone apps in myApps client
There is a new item - "Get the app" - in the hamburger menu of the myApps client (Windows + iOS). This item now provides the QR codes for the installation of the smartphone apps.
160575 - TechAssist: Add test for v12 Push Concept
157796 - TechAssist: Date display in tests shifted by 1 month
160524 - TechAssist: Websocket chunk reassamble failed
159333 - Start external apps from calllist
"External apps" can be started from the history of the Phone App and Softphone App.
160410 - PBX Manager Voicemail: Option to show password not available
It is now possible to have the password displayed within the PBX Manager plugin for the voicemail.
161574 - SIP: New advanced option /installed-certificate
New interop-tweak "/installed-certificate". Can be used in the SIP module to use a self-installed certificate for TLS.
Analytics is the simple, comprehensive and visualized way of evaluating calls to reduce unanswered calls and to optimize your business processes. You can easily keep track of a lot of data, mobile on a smartphone or on your pc monitor or a big screen for everyone.
The app is currently in the beta phase and can be tested free of charge.
Please visit our innovaphone Wiki for more information on the Analytics App.
Share allows you to exchange files that are too large for e-mails. There are many other good reasons to rather share files with the Share App: Encrypted, password-protected and limitable file transfer via your OWN system.
During the beta phase (until February 29th, 2024), the app can be used for free.
Please visit our innovaphone Wiki for more information on the Share App.
The new innovaphone software version 14r1 introduces new additions such as the Connect App, a digital collaboration platform, and the Contact Widgets App for better business availability via the company website, as well as numerous improvements and new features to already available apps.
Get more details on the highlights of 14r1
155316 - Calculator App on Release Store
The release version of the Calculator App is available in the Release Store. The version does not require a license.
Ust the calculator for simple and advanced calculations. The available functions within the app include:
155102 - App Switchboard: BLF users not loaded on master-slave scenario
155160 - App Switchboard: No busy signal when calling to a busy destination
155635 - App Switchboard: Queues missing after changing the monitored device
155715 - App Switchboard: WQ call still displayed on the app after it has been connected
154052 - phone imx6 USB headset: Gigaset ION did not work
After plugging in the USB / DECT dongle of the Gigaset ION hands-free / handset combination, the USB controller would now longer work until the next power cycle. This issue has now been fixed.
We are happy to announce the 4th test phase of our 14r1 Beta. Take a look at the improvements & new functions awaiting our beta testers.
✓ NEW WITH BETA 4:
✓ HOW CAN I TEST THE BETA VERSION?
1.) Go to the Beta Store, download the software and start with the testing
2.) Log into our innovaphone Community and open the Connect App to send us your feedback
Please note: The preferred language during the Beta phase is English.
✓ WHAT EXACTLY IS THE CONNECT APP?
The Connect App provides a social platform for digital collaboration.
▶️ Watch our video for more detailed information ▶️
We look forward to your feedback.
Your innovaphone team
Favorite Contacts: Individual contacts can be organized into groups. Communication across different departments and sites becomes faster and more convenient.
Please visit our innovaphone Wiki for more details on the Favorite Contacts App
Hotdesk: Registers a phone to a specific user with one single mouse click, making it easier to switch flexibly between different workstations. The registration can be carried out either by the user via the myApps client or automatically via Windows login (local PC login and terminal server). Tested with innovaphone and SNOM phones.
Please visit our innovaphone Wiki for more details on the Hotdesk App
Phone Control: Allows the user to mute the ringtone of the phone at the remote workplace while at the office and vice versa. The user also gets a list of phone devices where he / she is currently logged in.
Please visit our innovaphone Wiki for more details on the Phone Control App
152119 - SIP-Provider Profile FR-Sewan-Trunk_SIP
51338 - App Working: Rework CSV export files
There are extended reports on times and absence for the Working App.
152741 - First message got lost when chatting from myPBX to myApps
152742 - Chat from myPbx to myApps was not started, when myApps chat was open alread
When migrating from myPBX to myApps, it is now possible to use both client during the transition phase.
151772 - myApps: New Headset SDK Versions implemented
The current headset SDKs of the manufacturers Jabra, EPOS, Poly, Yealink are now integrated within the myApps client for Windows.
152728 - Phone-App: Show app-sharing in large-view
If a participant enters a virtual conference, where another participant is already sharing contents of the own screen (Application Sharing), these contents will automatically be displayed in large view. Otherwise, the UI starts in gallery mode.
The 3rd test phase of our 14r1 Beta has begun, with a slew of improvements and new functions.
✓ NEW with BETA 3:
✓ HOW CAN I TEST THE BETA VERSION?
1.) Go to the Beta Store, download the software and start with the testing
2.) Log into our innovaphone Community and open the Connect App to send us your feedback
Please note: The preferred language during the Beta phase is English.
✓ WHAT EXACTLY IS THE CONNECT APP?
The Connect App provides a social platform for digital collaboration.
▶️ Watch our video for more detailed information ▶️
We look forward to your feedback.
Your innovaphone team
We recently released our Beta Version 14r1. Today, we are pleased to announce the second Beta test phase with new apps and further improvements:
NEW with BETA 2:
✓ HOW CAN I TEST THE BETA VERSION?
1.) Go to the Beta Store, download the software and start with the testing
2.) Log into our innovaphone Community and open the Connect App to send us your feedback
Please note: The preferred language during the Beta phase is English.
✓ WHAT EXACTLY IS THE CONNECT APP?
The Connect App provides a social platform for digital collaboration.
▶️ Watch our video for more detailed information ▶️
✓ INNOVAPHONE BETA TALK
We cordially invite you to join us virtually for our Beta Talk. We will be meeting up in the virtual conference room "Stuttgart" in our innovaphone Community on Thursday, November 2nd, 2023, at 4 pm and look forward to discussing all the news on Beta 14r1 with you.
We are happy to announce that the new Beta Version 14r1 is now available and ready for testing.
The beta version includes many new features and enhancements such as the overhaul of the Softphone UI, IPVA improvements or improved audio configuration of our Softphone App. The beta phase further includes brand new products that improve efficiency and transparency and help save time in corporate communication and collaboration. Best of all: They are also fun to use.
NEW with BETA 1
More information will be provided soon. We hope you enjoy testing the new Beta 14r1 and we look forward to your feedback.
Download 14r1 from the Beta Store
Share your feedback via our Connect App in the innovaphone Community
150776 - App Reports: speed up calllist queries
Depending on the number of calls, call list queries could take up to 30 seconds for certain report databases, even on fast x86_64 platforms. Call list queries have now been adjusted so that such a query only takes about 1ms.
150702 - Firmware OAuth2: ignore x5t parameter in keys JSON
150222 - myApps iOS: Fallback to secondary PBX only after long delay
150384 - myApps macOS: Updated the Jabra headset SDK to 1.11.1.0
150387 - myApps macOS: Updated the Jabra headset SDK to 1.12.2.0
150382 - myApps macOS: Updated the Plantronics headset SDK to 3.25.53799.37131
143999 - PBXManager - Trunks - enable "No Presence/Dialog Subscribe" by default
"No Presence/Dialog Subscribe" is now activated in the trunk object with a new configuration.
We are pleased to announce the long-awaited event for next year:
DATE: June 13th, 2024
LOCATION: "Flugfeld" Böblingen - Germany
Get ready for a jam-packed day featuring presentations and demos on innovaphone myApps, versatile exhibitor stands, workshops and presentations as well as a get-together in the evening with plenty of time to network.
Make sure to save the date for the innovaphone CONNECT 2024, on June 13th, 2024.
Visit our dedicated website for more details on the event
We very much look forward to meeting up with you on site.
Your innovaphone team