Newsticker - All News

2024-03-19 | Newsticker
innovaphone Rental - Now Easier: No Activation Key with Automatic iSC Reloading Service Required

 

A lot of businesses opt for renting rather than buying if new (software) solutions are to be introduced to the business. The advantages are: Operational expenditure rather than a large financial investment, billing to the second, no fixed minimum term, regular software updates and renting accounts for fluctuating business requirements. If desired, the solution can also remain on premises.

To make things easier for you and your customers, we have now revised the initial process of loading iSC* onto an account.

So far, an activation key from innovaphone was necessary to initially charge iSC onto an account. This step is no longer required if a contract for the Automatic iSC Reloading Service is concluded.

4 Simple Steps:

  1. Log into the portal my.innovaphone
    1. Install the PBX (on premises onto own hardware or in the cloud)
    2. If on premises: Create a new project with the domain and activate the checkbox “rental project”
  2. Open the Devices App in myApps, go to the tab "Software Rental" and  set up / activate the licenses accordingly
  3. Conclude the contract for the Automatic iSC Reloading Service in the portal my.innovaphone
  4. ALL DONE
     

Please Note:

  • When setting up a new contract on the Automatic iSC Reloading Service, the account is loaded with iSC overnight. If you would like to get started straight away, you can trigger an initial loading within the Devices App under the tab “Software Rental”.
  • If you do not wish to conclude a contract on the Automatic iSC Reloading Service, you still have the option to load the account with an activation key, just as before.
 

* iSC: innovaphone Service Credits - the electronic payment method for our software rental services



2024-03-15 | Newsticker
Jabra Headsets & kuando Busylights – Great Addition to Your Digital Workplace with innovaphone myApps

 

Jabra Evolve2 65/55/40 

 

The headsets from our long-standing technology partner Jabra are the ideal addition to our work and communication platform myApps. Enjoy a headset that is comfortable to wear with high quality and functions such as active noise cancelling and noise isolation to enhance everyday office life.

We now offer great bundles to make things easier for our customers and partners:

 

Bundle Contents
Jabra Evolve2 65 FLEX Link 380A Stereo + UC License
Jabra Evolve2 65 FLEX Link 380A Stereo + Softphone App + Phone App Licenses
Jabra Evolve2 55 Mono + UC License
Jabra Evolve2 55 Mono + Softphone App + Phone App Licenses
Jabra Evolve2 55 Stereo + UC License
Jabra Evolve2 55 Stereo + Softphone App + Phone App Licenses
Jabra Evolve2 40 Mono + UC License
Jabra Evolve2 40 Mono + Softphone App + Phone App Licenses
Jabra Evolve2 40 Stereo + UC License
Jabra Evolve2 40 Stereo + Softphone App + Phone App Licenses

 

 

kuando Busylight UC Omega 

 

The kuando Busylight UC Omega further provides an effective visual at the office to display your presence status from myApps. You can participate in virtual meetings or make phone calls at your desk without being interrupted.

 

Interoperability of both products is continuously monitored to ensure smooth operations after software updates. 

 
Get everything you need for your business communication and digital collaboration from innovaphone.


2024-03-12 | Newsticker
CONNECT 2024 | Explore the Productive Way of Working - June 13th, 2024, in Böblingen (Germany)

 

The countdown is running: Another 92 days to go until innovaphone CONNECT 2024 opens its doors. Make sure to register online for the innovaphone fair and let us delve into the world of digital collaboration with all its possibilities.

This year’s innovaphone fair features following motto:

CONNECT3 – Explore the Productive Way of Working

Connect – the name of our innovaphone fair

Connect – our social platform for interactive collaboration across departments and the company

Connect – our paramount objective: Bring together customers, app partners and technology partners to create synergies

 
What to Expect

Let`s talk about...

  • Latest product highlights with V14
  • AI with its opportunities for the innovaphone universe
  • innovaphone’s Portable Solution for emergency situations
  • The Connect App and where the culture of communication is heading
  • The new dream team: innovaphone & Docker/Kubernetes
  • Examples of best practice by partners, for partners
  • ...and much more
     

Would you like to join us and attend this event? >>> Register now to get your free visitor ticket <<<

Please visit our dedicated innovaphone CONNECT 2024 website to receive more information on the event.

Please note: Contents of the website are updated regularly – make sure to revisit the website to remain up to date.



2024-03-01 | Newsticker
CCW 2024 - Looking Back

Three fabulous days at the CCW have come to an end.

It was great to meet you at the fair, to be able to present innovaphone and the myApps ecosystem, and to network with you.

Were you unable to visit us at the CCW? Visit our web pages for more details on our highlights:

Please get in touch with us if you have any further questions or if you would like to receive additional information on our products and solutions. Give us a call, send us an e-mail or leave us a callback request via our web form.



2024-02-19 | Newsticker
Highlights of the Service Releases V14r1 SR1 + SR2

V14r1 SR1

Working Manager App: New Search Field to Find Individual Users

​159264 - App Working Manager: Add search field to filter the users’ list

A new search field in the Working Manager App facilitates the search for users. The list no longer needs to be browsed in order to find a user.

 

myApps for Smartphones: QR Code within myApps Client to Download the Smartphone Apps

159413 - myApps: Show QR codes for smartphone apps in myApps client

There is a new item - "Get the app" - in the hamburger menu of the myApps client (Windows + iOS). This item now provides the QR codes for the installation of the smartphone apps.

 

TechAssist App: New Tests & Various Improvements

160575 - TechAssist: Add test for v12 Push Concept

157796 - TechAssist: Date display in tests shifted by 1 month

160524 - TechAssist: Websocket chunk reassamble failed

 

Phone App & Softphone App: Start External Applications

159333 - Start external apps from calllist

"External apps" can be started from the history of the Phone App and Softphone App.

 

More details on the release notes of V14r1 SR1.

 

V14r1 SR2

PBX Manager: Voicemail Plugin - Show Password

160410 - PBX Manager Voicemail: Option to show password not available

It is now possible to have the password displayed within the PBX Manager plugin for the voicemail.

 

SIP: Extended Options

161574 - SIP: New advanced option /installed-certificate

New interop-tweak "/installed-certificate". Can be used in the SIP module to use a self-installed certificate for TLS.

 

More details on the release notes of V14r1 SR2.


2024-01-24 | Newsticker
NEW in the innovaphone App Store: Analytics App & Share App by MediaRunway (Free Beta Versions)

 

Analytics is the simple, comprehensive and visualized way of evaluating calls to reduce unanswered calls and to optimize your business processes. You can easily keep track of a lot of data, mobile on a smartphone or on your pc monitor or a big screen for everyone.

The app is currently in the beta phase and can be tested free of charge.

Please visit our innovaphone Wiki for more information on the Analytics App.

 

Share allows you to exchange files that are too large for e-mails. There are many other good reasons to rather share files with the Share App: Encrypted, password-protected and limitable file transfer via your OWN system.

During the beta phase (until February 29th, 2024), the app can be used for free.

Please visit our innovaphone Wiki for more information on the Share App.

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2023-12-19 | Newsticker
NEW RELEASE: Software 14r1 Available Now

 

The new innovaphone software version 14r1 introduces new additions such as the Connect App, a digital collaboration platform, and the Contact Widgets App for better business availability via the company website, as well as numerous improvements and new features to already available apps.

 

Get more details on the highlights of 14r1

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2023-12-11 | Newsticker
Highlights of the Service Release V13r3 SR11
NEW in the innovaphone App Store: Calculator App (Free of Charge)

155316 - Calculator App on Release Store

The release version of the Calculator App is available in the Release Store. The version does not require a license.

Ust the calculator for simple and advanced calculations. The available functions within the app include:

  • Basic and advanced functions
  • Trigonometric functions
  • Calculations with different numeral systems
  • Local history (also for continued calculations)
 
Switchboard App: Numerous Improvements

155102 - App Switchboard: BLF users not loaded on master-slave scenario

155160 - App Switchboard: No busy signal when calling to a busy destination

155635 - App Switchboard: Queues missing after changing the monitored device

155715 - App Switchboard: WQ call still displayed on the app after it has been connected

 

Gigaset ION Improvement

154052 - phone imx6 USB headset: Gigaset ION did not work

After plugging in the USB / DECT dongle of the Gigaset ION hands-free / handset combination, the USB controller would now longer work until the next power cycle. This issue has now been fixed.

 

More details on the release notes of V13r3 SR11.


2023-12-04 | Newsticker
4th Test Phase of Beta Version 14r1

 

We are happy to announce the 4th test phase of our 14r1 Beta. Take a look at the improvements & new functions awaiting our beta testers.

  

 ✓ NEW WITH BETA 4:

  • Voicemail App: Call your voicemail directly via the app, edit the own PIN, set call forwarding within the app, automatically delete old messages
     
  • Fax App: Higher resolution, new configuration options within the Fax App and the PBX Manager, cover pages can be edited
     
  • IPVA: Support for Linux Hypervisor KVM, QEMU and Proxmox; driver updates and improvements on performance
     
  • Notifications: Push notifications can be sent by apps; Support for Web Push in the web browser

 

 ✓ HOW CAN I TEST THE BETA VERSION?

1.) Go to the Beta Store, download the software and start with the testing

2.) Log into our innovaphone Community and open the Connect App to send us your feedback

Please note: The preferred language during the Beta phase is English.

 

 ✓  WHAT EXACTLY IS THE CONNECT APP?

The Connect App provides a social platform for digital collaboration.

▶️ Watch our video for more detailed information ▶️

    

We look forward to your feedback.

Your innovaphone team

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2023-11-20 | Newsticker
NEW in the innovaphone App Store: Favorite Contacts, Hotdesk & Phone Control by MediaRunway


Favorite Contacts: Individual contacts can be organized into groups. Communication across different departments and sites becomes faster and more convenient.

Please visit our innovaphone Wiki for more details on the Favorite Contacts App

 

Hotdesk: Registers a phone to a specific user with one single mouse click, making it easier to switch flexibly between different workstations. The registration can be carried out either by the user via the myApps client or automatically via Windows login (local PC login and terminal server). Tested with innovaphone and SNOM phones.

Please visit our innovaphone Wiki for more details on the Hotdesk App

 

Phone Control: Allows the user to mute the ringtone of the phone at the remote workplace while at the office and vice versa. The user also gets a list of phone devices where he / she is currently logged in.

Please visit our innovaphone Wiki for more details on the Phone Control App

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2023-11-16 | Newsticker
Highlights of the Service Release V13r3 SR10
New SIP Provider | France

152119 - SIP-Provider Profile FR-Sewan-Trunk_SIP

 
Working App: Extended Reports

51338 - App Working: Rework CSV export files

There are extended reports on times and absence for the Working App.

 

Chat App: Improved Compatibility with Migration Scenarios

152741 - First message got lost when chatting from myPBX to myApps

152742 - Chat from myPbx to myApps was not started, when myApps chat was open alread

When migrating from myPBX to myApps, it is now possible to use both client during the transition phase.

 

myApps for Windows: New Headset SDK Versions

151772 - myApps: New Headset SDK Versions implemented

The current headset SDKs of the manufacturers Jabra, EPOS, Poly, Yealink are now integrated within the myApps client for Windows.

 

Phone App: Shared Screen is Automatically Displayed in Large View

152728 - Phone-App: Show app-sharing in large-view

If a participant enters a virtual conference, where another participant is already sharing contents of the own screen (Application Sharing), these contents will automatically be displayed in large view. Otherwise, the UI starts in gallery mode.

 
Further improvements for the connector for kuando® Busy Lamp and Service.

 

More details on the release notes V13r3 SR10.


2023-11-13 | Newsticker
3rd Test Phase of Beta Version 14r1

 

The 3rd test phase of our 14r1 Beta has begun, with a slew of improvements and new functions. 

  

 ✓ NEW with BETA 3: 

  • Recordings App – improvements: WebDAV authentication for Record-to-URL, hidden Recording URL in the Softphone App & additional config options for the admin

  • Reports App – improvements: Extended filters, sorting option, interface for external applications, additional report statistics & reports sent regularly via email

  • Connect App – new functions: PBX Manager plugin, displaying groups, admin UI to deactivate users & groups, improved UI & bugfixes

  • TechAssist App – new functions: New tests & testing methods, "MAC address blacklisting" for tests, visual display of config templates. general improvements & bugfixes

  • Devices App – new functions: Additional config option - certificates

  • NEW – PBX Manager App Store plugin

  • NEW – Let’s Encrypt

 

 ✓ HOW CAN I TEST THE BETA VERSION?

1.) Go to the Beta Store, download the software and start with the testing

2.) Log into our innovaphone Community and open the Connect App to send us your feedback

Please note: The preferred language during the Beta phase is English.

 

 ✓  WHAT EXACTLY IS THE CONNECT APP?

The Connect App provides a social platform for digital collaboration.

▶️ Watch our video for more detailed information ▶️

 

We look forward to your feedback.

Your innovaphone team

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2023-10-30 | Newsticker
2nd Test Phase of Beta Version 14r1

 

We recently released our Beta Version 14r1. Today, we are pleased to announce the second Beta test phase with new apps and further improvements:

NEW with BETA 2:

  • Search App: Global full text search in myApps
  • Notes App: Create, edit and delete notes
  • Softphone App: Improved UI
  • New functions in the Connect App: Pin hashtags to stay up to date, bookmark posts for easy finding and more
  • New functions in the Working App: Auto start / stop function for the recording of working times can now be configured within the app


 ✓ HOW CAN I TEST THE BETA VERSION?

1.) Go to the Beta Store, download the software and start with the testing

2.) Log into our innovaphone Community and open the Connect App to send us your feedback

Please note: The preferred language during the Beta phase is English.

 

 ✓  WHAT EXACTLY IS THE CONNECT APP?

The Connect App provides a social platform for digital collaboration.

▶️ Watch our video for more detailed information ▶️

 

 ✓  INNOVAPHONE BETA TALK  

We cordially invite you to join us virtually for our Beta Talk. We will be meeting up in the virtual conference room "Stuttgart" in our innovaphone Community on Thursday, November 2nd, 2023, at 4 pm and look forward to discussing all the news on Beta 14r1 with you.


Beta Talk
Date & Time: November 2nd, 2023 | 4 pm
Location: innovaphone Community | virtual conference room "Stuttgart"


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2023-10-24 | Newsticker
BETA VERSION 14r1

 

We are happy to announce that the new Beta Version 14r1 is now available and ready for testing.
The beta version includes many new features and enhancements such as the overhaul of the Softphone UI, IPVA improvements or improved audio configuration of our Softphone App. The beta phase further includes brand new products that improve efficiency and transparency and help save time in corporate communication and collaboration. Best of all: They are also fun to use.

 

NEW with BETA 1

  • Connect App: Social platform for digital collaboration across teams, departments & more
  • Widgets App: Create, manage and delete contact widgets for websites
  • TechAssist App: Proactively identify faulty configurations & problems

 

More information will be provided soon. We hope you enjoy testing the new Beta 14r1 and we look forward to your feedback.

 

Download 14r1 from the Beta Store

Share your feedback via our Connect App in the innovaphone Community

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2023-10-24 | Newsticker
Highlights of the Current Service Release V13r3 SR9
Reports App: Performance Update

150776 - App Reports: speed up calllist queries

Depending on the number of calls, call list queries could take up to 30 seconds for certain report databases, even on fast x86_64 platforms. Call list queries have now been adjusted so that such a query only takes about 1ms.

 

OAuth2: Extending Supported OAuth2 Servers

150702 - Firmware OAuth2: ignore x5t parameter in keys JSON


myApps for iOS: Faster Switch to Secondary PBX in Case of Failure Scenario

150222 - myApps iOS: Fallback to secondary PBX only after long delay


myApps for macOS: Headset SDK Updates (Jabra & Plantronics/Poly)

150384 - myApps macOS: Updated the Jabra headset SDK to 1.11.1.0

150387 - myApps macOS: Updated the Jabra headset SDK to 1.12.2.0

150382 - myApps macOS: Updated the Plantronics headset SDK to 3.25.53799.37131


PBX Manager App: Extended Default Settings with Initial Configuration

143999 - PBXManager - Trunks - enable "No Presence/Dialog Subscribe" by default

"No Presence/Dialog Subscribe" is now activated in the trunk object with a new configuration.

 

Get detailed information on the release notes V13r3 SR9.


2023-10-04 | Newsticker
Save the Date: innovaphone CONNECT 2024

 

We are pleased to announce the long-awaited event for next year:

Our innovaphone CONNECT 2024

DATE: June 13th, 2024
LOCATION: "Flugfeld" Böblingen - Germany

Get ready for a jam-packed day featuring presentations and demos on innovaphone myApps, versatile exhibitor stands, workshops and presentations as well as a get-together in the evening with plenty of time to network.

Make sure to save the date for the innovaphone CONNECT 2024, on June 13th, 2024.

 

Visit our dedicated website for more details on the event

 

We very much look forward to meeting up with you on site.

Your innovaphone team

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