2020-05-19 | Newsticker
NEW: innovaphone Soft Conferencing – Hosting Conferences without Requiring Hardware Resources

NEW: innovaphone Soft Conferencing Hosting Conferences without Requiring Hardware Resources

Up until now, certain hardware resources were required on a gateway so that conferencing could be made available on an innovaphone PBX. With Soft Conferencing (available from V13r1 SR13), audio and video conferences can now bet set up without requiring VoIP gateways with conference channels. 

Soft Conferencing supports voice via G.711 voice codec and can be set up with an additional interface (Soft Conferencing Interface – SCNF). This interface can be activated on an IPVA (virtual environment) as well as on our innovaphone VoIP gateways from IPXX11 on.


New Options with Soft Conferencing:

  • Conferences in virtualized environments (IPVA):

Standardly used for setting up conferences within innovaphone myApps Cloud. Here, audio and video conferences are set up without any hardware resources by means of activating the Soft Conferencing interface on the IPVA.

  • Soft Conferencing as an Upgrade or Add-On for VoIP Gateways:

Should a VoIP gateway not provide enough available channels for audio or video conferences, or should a gateway without integrated hardware-based channels be in use, the Soft Conferencing interface can be activated so that existing hardware is upgraded or retrofitted. This applies to all innovaphone gateways from IP XX11 on (with or without integrated hardware-based channels).

2020-05-04 | Newsticker
New: IP29-20 Analog Adapter + IP29-20 Combi Package

The analog adapters by innovaphone easily integrate analog devices such as telephones, fax machines and door intercoms into the IP Telephony and Unified Communications solution.

IP29-20 with 20 analog interfaces – for a high demand of analog connections.

The compact analog adapters provide the same powerful hardware platform just like the gateway models, and the all-new innovaphone IP29-20 is no exception. The analog adapter is also available in a combi package which will be replacing the currently available combi package IP29-8. The combi package IP29-8 can be ordered up until September 30th, 2020.

An 800 MHz processor and 256 MB RAM now provide the innovaphone Analog Adapters with more than enough power. The innovaphone Analog Adapter IP29-20 further supports the voice codecs Opus and G.722. Opus supports HD voice at low bandwidth so that the bandwidth can further be reduced without diminishing the voice quality, even with analog connections.

 Essential features:

  • Twenty analog interfaces
  • 800 MHz CPU with 256 MB memory
  • Voice codecs Opus and G.722
  • Power supply: PoE+

Please contact your certified innovaphone Partner for further information.

2020-04-30 | Newsticker
Can innovaphone myApps be Integrated into Microsoft Teams?

Can innovaphone myApps be Integrated into Microsoft Teams?

The answer is – yes, of course! The innovaphone PBX can easily be integrated into Microsoft Teams.

We have not developed a proprietary solution for the integration. Instead, we work according to the specifications of Microsoft and make sure to fulfil these. Our innovaphone PBX can be integrated into Microsoft Teams via “Microsoft direct routing” just as Microsoft recommends. Our own browser-based communications client innovaphone myApps can further be started directly in a Microsoft Teams group so that for example the Presence information of all innovaphone users will be displayed.

An SBC certified by Microsoft is used for direct routing. This will enable the connection. There are different scenarios concerning the connection of the SIP trunk and the configuration of certain features.

Since Microsoft itself limits the possibilities on certified SBCs, we work together with the respective solutions. The company TE systems, for example, with its certified product anynode has been a longstanding technology partner of innovaphone and numerous projects have already been realized together. We are further in contact with several providers in different countries. These providers offer a connection on the same technological basis locally from the cloud (e.g. Call2Teams) in order to also be listed as a supported platform.

As far as the costs are concerned, we do not require additional licenses. The only additional costs that arise are due to the SBC as well as the setup by a partner.

2020-04-29 | Newsticker
All New: “Virtual Classroom Trainings” for iT Connect & iT Advanced Trainings

All New: “Virtual Classroom Trainings” for iT Connect & iT Advanced Trainings

Due to the current global travel and gathering restrictions caused by the coronavirus outbreak, we have introduced our new training format “Virtual Classroom Trainings”. These will be replacing all the on-site trainings* for the time being and will take place via video conference and Application Sharing with full-time support and moderation of a trainer (opposed to the already existing online courses without a moderator).

Until further notice, this applies to the iT Connect Training and part I of the iT Advanced Training.

*Applies to all trainings directly carried out by innovaphone. The majority of our certified Training Centers also offer “Virtual Classroom Trainings”

The V13 Update Training will continue to take place in form of an online course (self-study).

Technical Requirements:

In order to participate in a “Virtual Classroom Training”, you will require certain training hardware. Please refer to following link:

For most efficient communication between the trainer and the participants, we also recommend using a webcam and a headset with microphone.

We will provide additional information on the preparation and set-up of your training environment in a separate e-mail which you will receive once you have registered for a training.

Please note: so far, you may still find mentions of “on-site trainings” on our website. We will be adjusting our website accordingly as soon as possible and change these to “Virtual Classroom Trainings”. Many thanks for your patience.

2020-04-29 | Newsticker
Highlights of the innovaphone Release Notes: V13r1 SR11

Highlights of the innovaphone Release Notes: V13r1 SR11


New SIP provider – Germany

68006 – SIP provider profile DE-DOKOM-DOKOM21


Central setting options for myApps client

69040 - myApps: Deployment of settings for all users from the PBX

It is now possible to configure the settings of the myApps client centrally for all users of an innovaphone PBX. The settings will be deployed by the client after connecting to the PBX. There are some configurable functions for this available on the Advanced UI of the PBX under PBX/Config/myApps/Client Settings. The individual functions correspond to the settings of the innovaphone myApps client for Windows and are documented accordingly in the innovaphone Wiki.

  • Force function in activated state = setting will be activated in the client and cannot be changed by the user; pervious settings will be overwritten.
  • Force function in deactivated state = setting will be activated in the client and can be changed by the user; previous settings will not be overwritten.

Similar to the telephone, the log flags are to be configured via hex values and are also valid for innovaphone myApps for Android and iOS.


Configuration of call diversions and forks with UsersAdmin

71512 - App UsersAdmin: Allow to configure Forks and Call Diversions

The administrator can now configure call diversions and forks for all participants centrally in UsersAdmin.


DNS names for NTP servers now allowed during the install process

68072 - Install: allow DNS names for NTP servers and show DHCP NTP servers

So far, it was only possible to define an IP address for the time server (NTP server). Now, it is also possible to define a DNS name for this server.


H.264 Video Codec supported in myApps

67799 - myApps: H264 video codec

In addition to the Video Codec VP8, the innovaphone myApps client for Windows and the web version now also support H.264. This ensures greater compatibility with 3rd party video endpoints such as door intercoms.


SNMP V3 support

68141 - SNMPv3

In addition to the previous SNMP V1 (Simple Network Management Protocol), we now also support SNMP V3. This includes ASN.1 encoding and basic security mechanisms for access control and transport encryption according to RFC 3414. The standard MIB II and our manufacturers MIB (Management Information Base) are still supported.

Please visit our innovaphone Wiki to view the complete release notes V13r1 SR11

2020-04-29 | Newsticker
Highlights of the innovaphone Release Notes: V13r1 SR12

Highlights of the innovaphone Release Notes: V13r1 SR12


New SIP provider – Switzerland

70309 - SIP-Provider Profile CH-SolNet-Digital_Voice_Business


New SIP providers – Germany


New SIP providers – Netherlands


Improved search function in the Phone app

69755 - Phone-App: Merge contacts with same name and number to one contact

During a search, several contacts with the same name and number from the same data source will be merged into one contact.


Please visit our innovaphone Wiki to view the complete release notes V13r1 SR12

2020-04-14 | Newsticker
innovaphone myApps Cloud - A Cloud Full of Possibilities

You can now also get the full range of functions of our innovaphone myApps work and communication solution from the cloud without having to make large investments and without having to worry about operation and maintenance. What’s best: all functions come from a European data center. Updates are included and there are no restrictions compared to the on premises models rent and buy.

For additional information, please visit our website.

2020-03-19 | Newsticker
Digital Solidarity with the innovaphone PBX

The coronavirus is currently affecting our lives- at home and at work. Many businesses do not have the option to work remotely from home – we would like to change that and help you. innovaphone provides its communication platform myApps free of charge, for a period of three months. Test the service Digital Solidarity with the innovaphone PBX free of charge now and use features such as Telephony, Video Telephony, Chat, Presence and Application Sharing free of charge within your company – also when working remotely from home!

2020-03-17 | Newsticker
The coronavirus and the situation at innovaphone

Due to the current circumstances concerning the coronavirus, innovaphone AG has kindly asked all colleagues -where daily work permits- to remain at home and to work remotely from home. This shall help protect the individuals but also others. Those of us that do not have the option to work from home, for example our colleagues in charge of the warehouse or colleagues from the repairs department are bravely processing orders and delivering goods to keep business going. You can keep calling us if you have any questions and your technical support is also provided.

We did convert the trainings that we organize at innovaphone into virtual online trainings because we want to protect the participants of our trainings.

We want you all to stay safe and we do hope that this crisis will soon be over.

2020-03-12 | Newsticker
Home Office by innovaphone

Do you find yourself confronted with major challenges caused by the coronavirus crisis and would you like to take quick and appropriate measures so that day-to-day work and the health of your employees is ensured? Switch to innovaphone now and offer your employees the possibility to work from home. What steps do you need to take?

We offer you a work and communication solution that perfectly matches your needs to provide home office, irrespective of the company size. innovaphone offers the perfect solution for small businesses and medium-sized companies with several branch offices as well as large enterprises.

2020-03-09 | Newsticker
innovaphone devices are approved according to the standards foreseen by BSI zoning

The German Federal Office for Information Security (BSI) has granted our IP811, IP3011 and IP0011 VoIP gateways and our IP112A IP phone Zone 1 approval for communication under special security conditions. 

Classified or confidential information such as communication of state or federal authorities place very specific demands on their communication devices regarding radiation. Communication with increased security requirements is referred to by using the term "classified communication", which is based on clearly defined parameters. To ensure compliance with the standards, selected testing companies are commissioned to subject hardware to extensive tests and to modify the hardware in order for it to meet the special requirements.

The German Federal Office for Information Security (BSI) regularly publishes a list of approved systems where the aforementioned innovaphone devices have been listed since November 2019.

The devices have officially been approved as "radiation tested hardware" for Zone 1 and particularly protected against so-called "compromising radiation".

The modifications and the subsequent approval were performed by GBS TEMPEST & Service GmbH.

2020-01-29 | Newsticker
Facelift for IP112

Our IP112 is an all-rounder perfectly suited for Telephony and Unified Communications usage. The IP112 offers a large color display and an intuitive user interface, and is now also equipped with a sensory hook switch. This enables the user to end phone calls quickly via touch, by simply swiping over the capacitive sensor. The production of our IP112 has also been moved from China back to Germany.  

Further information on the IP112

2020-01-22 | Newsticker
Product range of IP1202 IP DECT gateways continues to grow
launch IP1202/4s

In addition to the two 8-channel versions IP1202 and IP1202e and the 4-channel version IP1202/4 that all can be expanded with additional base stations, our portfolio now also offers a single cell version of our high-performance IP DECT base station for up to 4 simultaneous calls. The new 4-channel base station IP1202/4s (Article Number: 50-01202-010; RRP: 250.00 EUR) is the most cost-efficient model of the product range IP1202. It cannot be expanded with additional base stations but does not have any limitations concerning functionality.

More information

2019-12-11 | Newsticker
“innovaphone – The New Dimension of Working”: the overview flyer is now available.

Are you interested in a new IP telephone system, Unified Communications solution, IP phones or VoIP gateways? Then you have come to the right place since innovaphone is one of the leading European providers of universal work and communications solutions for companies of all sizes. Our entire product portfolio is always available with the full set of features. Take a look at the new innovaphone overview flyer “innovaphone – The New Dimension of Working”. Read about the company, products and solutions that we offer. We hope you enjoy the read.

Download the overview flyer free of charge.

2019-11-26 | Newsticker
innovaphone in-house fair 2019 in Sindelfingen (Germany)

The very first innovaphone in-house fair took place two weeks ago and now, we would like to send out a big THANK YOU for participating.

Without all the exhibitors and visitors that participated, the in-house fair could have never been such a great success. All the great conversations, informative discussions and the delicious catering were all highlights we are happy to look back on.

Relive the highlights of our in-house fair and take a look at our exclusive video including interviews with our five main sponsors: C4B Com for Business, Enghouse Interactive, novomind, Jabra and Serinus.

2019-11-19 | Newsticker
Independent solution test - myApps rates 8/10

The universal work and communication platform innovaphone myApps has been tested by an independent international IT specialist for network and server infrastructure, virtualization and data storage. We are pleased to announce that innovaphone myApps received 8 out of 10 points. The test results with a detailed description of the test procedure have been published by the Polish edition of the magazine IT professional. The expert particularly appreciated “(…) the complete innovaphone portfolio” which enables the development of a completely new solution based on IP and “(…) the possibility to expand the platform with own applications via a shared SDK environment.” The test results are interesting for end-users looking for a complete IP Telephony and Unified Communications solution and for administrators alike because myApps is more than merely a UC client, it is also an interface for administrators.

Read the full test results here

2019-10-24 | Newsticker
funkschau Readers‘ Choice 2019

A big thank you from innovaphone. Thanks to all your votes and support, we received 2nd place for “ICT products of the year 2019” with our innovaphone PBX, in the category telecommunications systems for large enterprises. The awards were officially presented on October 10th, 2019, at the picturesque lake house in the English Garden, Munich. All the guests spent an unforgettable evening with wonderful food, great conversations and in most pleasant atmosphere. One of our marketing managers, Jennifer Bößmann, was among the guests and proudly accepted our trophy. We are very grateful for all your votes and do hope to participate again next year.  

2019-09-11 | Newsticker
We cordially invite you to our very first innovaphone in-house fair taking place in Sindelfingen, Germany, on November 13th & 14th, 2019.

Talk to our technology partners and visit their exhibition stands. Gain valuable insight and thoughts from presentations and keynotes held by innovaphone and select partners.

What you can expect:

  • Exhibition stands on products and solutions by our technology partners
  • Various presentations and keynotes by innovaphone
  • Various presentations and keynotes by select partners
  • Evening event for networking with the opportunity of getting to know each other

Please click here for further information.
Please click here to register.

Please note: The program, presentations and sessions will be identical on both days of the fair. We will begin with a plenary session in the morning, followed by various workshops and sessions held in parallel and spread over the day. Of course, you are cordially invited to attend our in-house exhibition on both days in order to be able to participate in as many different sessions as possible.

Please note: The event will be taking place in the languages German and English. Admission is free of charge.

We cordially invite you and look forward to your attendance.

2019-07-22 | Newsticker
Cooperation with Cradle to Cradle e.V.

The C2CLAB is the world’s first comprehensive building refurbishment using Cradle to Cradle criteria. The Cradle to Cradle eV is based in Berlin and a driving force regarding quality and innovation when it comes to setting new standards for healthy and viable innovations with a positive ecological footprint. The C2CLAB brings together C2C changemakers and accelerates the transition towards a C2C future. 

We are very pleased to support this project of Cradle to Cradle e.V.

2019-07-02 | Newsticker
“App, App, Hooray!” – 2nd innovaphone App Developer Workshop in Sindelfingen

Roughly one month after the premiere on May 26th, 2019, the 2nd App Developer Workshop took place in Sindelfingen.

Here is some feedback of two participants:


What I found particularly interesting was to get an understanding of the overall context. The workshop effectively presents the available components and how these interact with each other. As an introduction to app development, this was extremely useful.”

Timo Richter, CEO at Infoso GmbH


I thought the workshop was rather exciting. What made the workshop great was the combination of a bit of theory and a lot of hands-on practice. The participants have definitely received some valuable insight. Keep it up!”

Patrick Näf, owner of Keldano AG


We would like to say thank you to all the participants of our 2nd App Developer Workshop. Once again, you brought along some great ideas and we really look forward to the new apps being available on our new platform.

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