Technology Partner

The innovaphone PBX is a mature telephone system, developed entirely by innovaphone. The system’s technological competence lies exclusively with innovaphone, from firmware including H.323 and SIP protocol stacks, to implementation of complex features, configuration interfaces and automated update processes. innovaphone in Germany is also constantly developing and extending the central gateway hardware, analogue adapters and telephones. 

Standard compliance plays a major role in the innovaphone product philosophy, allowing innovaphone to cooperate with various partners.

These cooperations enable useful additions to be provided by technology partners for seamless integration of the innovaphone PBX in various specialised areas.  innovaphone’s most important technology partners are listed here in alphabetical order:

Ascom

The company Ascom has been a leading manufacturer of DECT telephony, especially in the public health sector for many years. The collaboration between Ascom and innovaphone has enabled new, ground-breaking products in the areas of IP DECT and Voice over WiFi to be developed.

Aurenz Software & Consulting has been providing one thing in particular since 1983: facts that help the ICT world to make better decisions. Aurenz develops intelligent standard software, customer specific project solutions and provides the appropriate consulting approach to evaluate communication  in line with data protection laws in the fields of the Internet, e-mail or telephony. With experience gained from over 25,000 installations, Aurenz is now one of the leading experts in user-friendly and administration-friendly analysis tools as well as data protection in ICT environments.

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Around the flexible authensis ACHAT software suite, authensis AG supplies innovative, multi-media communication solutions. ACHAT optimizes the interaction with customers across all relevant channels, and seamlessly integrates into infrastructure and business processes. Big Data analysis obtains concrete approaches for predictive customer service, from communication and other data. authensis supports customers with many years of practical competence in complex projects, from conception to implementation, and from integration to support.

CASERIS GmbH simplifies communication processes within a company with innovative software solutions. Under the product name CAESAR, CASERIS provides modular communication solutions, ranging from simple fax integration via computer telephony applications to vertically integrated unified communications solutions for complex system environments. The 50-strong team creates sustainable added value for its customers with expert advice, reliable service and customized developments. Result: Optimized work processes, more efficient communication processes and more motivated employees - both in SMEs and large corporations. As a spin-off of CAE Electronics GmbH, the company has more than 40 years of industry experience, 3,500 satisfied customers from different industries place their trust in the company.

 

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With over a million installed licenses, C4B Com For Business AG is a market leader in CTI and Unified Communications software. C4B develops and distributes communications solutions under the XPhone™ brand for companies of all sizes in all industries. With services such as CTI, fax presence, screen sharing and instant messaging C4B software improves how businesses interact with customers over the long term while simultaneously streamlining in-house communications processes. Thanks to Mobile App, AnyDevice control and Follow-me employees communicate in all places just as easily as in the office.C4B solutions are distributed by an extensive network of qualified partners, including such major vendors as Unify, Deutsche Telekom and Swisscom.

Since 1997, estos GmbH has been developing innovative unified communication software for high standards and is now one of the leading developers. The products combine existing IT infrastructure with the innovaphone PBX system, with features such as CTI, presence management, instant messaging and LDAP for the implementation of contacts. Federation - a networking function on the base of the open standards XMPP and SIP/SIMPLE as well as secure protocols (TLS / MTLS), audio / video capabilities with WebRTC and Apps for iOS and Android Smartphones are also available. estos software optimizes and integrates typical workflows of communication-heavy business sectors.

Eurofluxo was founded in 1990 and has since been specializing in the development of software in the area of telecommunications and VoIP technology. The product range includes software for call accounting and billing, IVR platforms, call recording and mobility. With high reliability standards, as witnessed by 15,000 customers all over the world, our solutions provide the perfect tools for monitoring call traffic, cut operational costs and increase productivity. Eurofluxo has a wide expertise in the hospitality and health care industries. Our products offer smooth integration with all major Property Management Systems and include advanced features such as SIP-based voice services in nine languages, making them the ideal solutions in hotels, hospitals and retirement houses.

Jabra is the brand name of GN Netcom, a subsidiary of GN Store Nord A/S (GN). As a global leader in manufacturing, Jabra develops and distributes an extensive portfolio of hands-free communication solutions. Jabra has been a synonym for innovation, reliability and highly convenient usability for more than two decades. In its business divisions for mobile users and professional users in contact centers and office environments, Jabra produces wired and wireless headset and speakerphone solutions enabling users and companies to communicate in a more convenient, powerful way across company locations. For more information, please take a look at the Jabra compatibility overview or go directly to jabra.com.

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jtel has been developing highly performant, scalable applications and solutions for companies, carriers and service providers since 1997. jtel products, software modules and custom solutions are installed at over 200 sites in Europe and handle millions of calls every day. jtel’s wide, long-standing experience has enabled them to meet the customers‘ most demanding requirements.

jtel’s expertise includes ACD, data and audio conferencing, IVR, solutions for intelligent networks and their multi-client control via web portal solutions.

MSI

MSI Solution GmbH develops and sells innovative products for telephone systems since 1988. The actual product portfolio with the brands TeleData, PhoneStat and OctopusAccounting offers call-accounting solutions for commercial and governmental use. The product line HospiX is tailored for the hospitality and health care markets. It offers various features for operation and accounting in hospitals, clinics, retirement and nursing homes. These solutions offer interfaces to all major telephone-, property management- and hospital information systems. SIP-based voice services and the ability to run on virtual machines enables a seamless integration into the customers IT infrastructure. Over 25,000 end customers all over Europe - including many market leaders - rely on these solutions which are available in five languages.

New Voice is a worldwide operating systems integrator and offers solutions in the area of emergency, security, business and process communication as well as IT and automation technology. Established in 1991, New Voice has implemented more than 4000 systems in all markets worldwide in close cooperation with important telecommunications enterprises, leading manufacturers, systems integrators and security software providers. The goal is to use real time communication as an efficient source of information for a company and at the same time to increase the level of security and protection of individuals and property.

OptiCaller Software AB

OptiCaller Software AB develops software for mobile PBX & Unified Communications. The application OptiCaller is available for all smartphone platforms (Android, iPhone, Symbian, Windows Phone & Blackberry). OptiCaller features: Call optimization, One business phone number also for voicemail & PBX features on your mobile. A flexible provisioning system is available to simplify the administration of OptiCaller and licenses.

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Nista Devices GmbH, a Swiss-based company, develops and manufacturers Door Access SIP based systems providing the wide range of Voice over IP (VoIP) security and features related functionality.Slick design with aluminum keypad panel using piezo buttons technology, built-in pure SIP video wide angle HD camera and variety of built-in door access features make Nista products a single point, all-in-one access management unit.With its head quarters in Luzern, Switzerland, Nista Devices operating worldwide focusing on enterprises, system integrators, telecommunications operators and partnering with leading hardware and telco grade platforms providers.

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Plantronics is a global leader in audio communications for business and consumers. We have pioneered new trends in audio technology, creating innovative products that allow people to simply communicate. From unified communications to Bluetooth® headsets to gaming solutions, we deliver uncompromising quality, an ideal experience, and extraordinary service. Originally designed for commercial aviation, today Plantronics products are used by every company in the Fortune 100™, as well as by emergency call operators, air traffic controllers, and consumers around the world.

Polycom

Polycom provides media applications for unified collaboration through audio, video, data and web channels. One product range in particular  that has become IP capable in collaboration with innovaphone is Polycom’s Kirk product range for DECT communication. The sturdy DECT telephones are integrated into the innovaphone PBX using the IP DECT base stations.  

The ROMICO team has been developing and marketing innovative and intuitive unified communication, contact-center, mobile-office and audio/video conferencing solutions since 1992. All CRM and ERP data of the company can be used  in all modules with the ROMICO data-integration server. E.g. depending on the CRM Customer category and the appropriate popup in the target application, ROMICO QACD® makes intelligent call distribution possible.

Baudisch Intercom GmbH offers high-tech VoIP products for unusual solutions in all sectors. Whether SIP video door intercoms with IP video, custom SIP call stations for the private and industrial field or multifunctional communication touch panels for indoor and outdoor use - the possibilities are endless. The product range includes VoIP products with IP video integration, RFID and access control and communication panels with a touch surface. Baudisch Intercom is the subsidiary of the established manufacturer for electronic devices and systems, Baudisch Electronic, which develops and produces in keeping with the motto “Made in Germany” directly in Wäschenbeuren.

Sennheiser is one of the world’s leading manufacturers of headphones, microphones, wireless transmission systems and high-quality headsets for both business and entertainment. Our speakerphones and wired/wireless headsets for contact centers, offices, Unified Communications professionals and mobile phones, reflect Sennheiser’s strong focus on sound leadership, quality design and the users. Sennheiser’s wide range of headsets and speakerphones make perfect audio companions for your innovaphone IP phones and softphones. For more information, please take a look at the compatibility guide or go directly to www.sennheiser.com/innovaphone

The company TE-SYSTEMS GmbH was founded in 1990 and has since been specialising in the development and marketing of software in the area of audiotex and telecommunications for ISDN and VoIP. A major focus is placed on voice-dialogue systems for call centres and service platforms as well as the migration of CAPI-compatible applications to various VoIP environments.

The Voxtron group has had an international reputation in the telecommunications industry since the 1990s as a manufcaturer of professional software systems for customer interaction. As a long-time manufacturer of customer interaction systems, Voxtron has broad experience with communication processes and technological expertise. Voxtron uses this knowledge for the development of customer interaction systems.