Nesta página você encontrará informações atualizadas sobre todos os aplicativos innovaphone disponíveis na innovaphone App Store, incluindo aplicativos innovaphone de terceiros. Descubra as infinitas possibilidades dos aplicativos disponíveis para innovaphone myApps! Observe que não é possível comprar os aplicativos diretamente nesta página.
O innovaphone myApps, a solução de comunicação e trabalho colaborativo à medida de qualquer tipo e dimensão de empresa, já inclui um conjunto de funcionalidades, sem qualquer custo adicional. Essas funcionalidades são: telefonia, videochamadas, status de presença, chat, controle remoto de chamadas (RCC), opções de administração, integração Office e mobile, além de compartilhamento de tela.
Os seguintes aplicativos já estão incluídos por padrão no innovaphone PBX e, portanto, não precisam ser baixados ou instalados da innovaphone App Store: Phone App, Softphone App, Chat App, RCC App e PBX Manager App.
O Alarms App é uma ferramenta de monitoramento para administradores. PBXs individuais ou todos os dispositivos dentro de uma rede podem ser monitorados extensivamente com este App. O Alarms App indica erros ativos do sistema ao administrador e informações relevantes para cada notificação de erro são exibidas.
Analytics is the simple, comprehensive and visualized way of evaluating calls to reduce unanswered calls and optimize your business processes. You can easily keep track of a lot of data, mobile on a smartphone or on your pc monitor or a big screen for everyone.The app is actual in beta and could be testet for free.For feedback and license requests write to myApps-sales@mediarunway.com
Appinion can facilitate decision-making processes by quickly and easily asking myApps users for their opinion. You can determine yourself how many answer options you offer the user to choose from. The creator of the poll sees the voting result in percent, as well as how many votes were cast. An app that every company should have installed.
Você pode utilizar o Calculator App para cálculos simples, como adições, subtrações, divisões ou multiplicações e muito mais. As entradas podem ser feitas via smartphone, clique do mouse ou teclado. Funções trigonométricas, bem como medidas de ângulos e cálculos com vários sistemas numéricos são funções adicionais do App.
Call Info can show you important information about the caller in your myApps Phone App for easier and more qualitative (customer) communication. The app obtains the information from an external LDAP server, which in turn can collect its information from a wide variety of sources. With the editor integrated in the Admin App, you can create your individual display template so that more important information can be highlighted with bold letters, a larger font or color.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps
The Callback Manager App adds a new feature to the innovaphone solution. A large number of objects can be monitored and missed calls can be recorded in a list for processing. Daily call statistics are also generated.Since it is a service license, no user license is required. Therefore, any number of users can be authorized to the callback list and use it.
Callback2 is an app, which manages the callbacks of your company. Instead using email, paper, you got a modern interface for myApps that is compatible with your smartphone. In the Interface you can manage your own callbacks and have the possibility to create callbacks for other users. Every callback has a priority level, a status and an optional notice. These attributes can be changed by the sender or creator. Callbacks can be passed to other users or when finished moved into a history. All data changes of a callback are saved and can be seen by the users related to this. If you want, you could use the app to do some call notice instead of callbacks.Callback2 is the successor of the Callback App, with Team functionality. Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps
Por meio de uma interface de usuário simples e intuitiva, o Conference App permite que os administradores criem e gerenciem salas de reunião virtuais com um clique do mouse. Através do App, os usuários podem gerir várias salas de conferência em paralelo, gerar convites para reuniões ou atribuir um PIN de acesso.
O Connector for kuando® exibe o status de presença e a disponibilidade do usuário. Por exemplo, por meio da sincronização de status entre myApps e outros Apps de terceiros para telefonia ou conferência (como MS Teams, Zoom, Webex). Opcionalmente, o kuando® Busylight indica visualmente o respectivo status com luzes LED coloridas.
Este App permite que os administradores forneçam a todos os gateways innovaphone certificados SSL válidos. Eles são solicitados automaticamente ao provedor Let’s Encrypt, gerados e posteriormente instalados nos dispositivos locais. Os dispositivos possuem um certificado SSL válido globalmente que pode ser comunicado via https.
Contact Widgets App permite que os Web Admin. criem, gerenciem e excluam widgets de contato do site. O App oferece uma maneira fácil para os visitantes contactarem os agentes definidos (por telefone/videochamada, chat, e-mail). Elementos de design ajustáveis ajudam a combinar o widget com o design corporativo.
comteloGROUPS brings structure to your call groups. If you want to work together efficiently, this app has many advantages. Thanks to the user-friendly interface, waiting ques are clearly summarized and provide information on the status of the groups and their participants. Which participants can currently be reached in my group? Who is available or has an appointment right now? Are there static participants in my group who are permanently assigned to it and therefore always accept calls? These are just a few examples that the comteloGROUPS app makes visible. The practicality of the app is supplemented with additional functions, such as a call directly from the app or the chat button for short messages in between. Take efficient collaboration to a new level with comteloGROUPS!Short summary of the most important features:Display waiting queues and their membersDisplay waiting queue statusDisplay user status of membersDisplay call forwardingChange your own waiting queue statusCall and chat with members
ilink CRM Extensions is a slim and flexible Windows application for inbound caller recognition and for dialing phone numbers through company phones with a click. And it works in home offices, too!A popup window displays information like caller name, company, location, and phone number for inbound calls. This information is directly taken from your CRM system, from your address book, or from public telephone directories. Using the „Open Contact“ button, the user directly opens the corresponding contact view of his CRM client. Dial with single click from many CRM systems, or use the hotkey to dial from almost all Windows applications.Supported CRM systems include:Act!, Datev, Goldmine Premium Edition, HCL Connections, HCL Notes, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, Netsuite, ODBC databases - customizing through SQL commands, Sage CRM, Salesforce.com, Sugar CRM, Tigerpaw CRM, vCard / LDAP.Supported online telephone books: telefonbuch.de (Germany), Das Örtliche (Germany), local.ch (Switzerland), search.ch (Switzerland), herold.at (Austria), whitepages.com (USA).
The app inno2TANSS needs the ticketsystem "TANSS®" and a licensed innovaphone reporting. The app pushes the call information to the ticketsystem. In the ticketsystem you can use the integrated call lists and you got visualise the call information in your timelines. Everything will be configured in the inno2TANSS admin app, and then it works in the background, no app for the user needs to be started. Licensing: You need one license for one PBX and ticketsystem connection. No user licensing. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps
The PBX-Designer for innovaphone is a PBX management application that provides an easy and graphical user interface, without the need to use the innovaphone PBX-Manager app. Currently, the PBX-Designer app enables to manage: - Fax server settings- Group Fax- Voicemail settings- Group voicemail- Clip no screening- Audio files (Upload and convert, record via the website, play and download) - Define pickup groups and program function keys - Define executive users and coworkers and program function keys - Mananage time switches more easily - Configure Exchange sync - Configure your waiting music - Call Flow Designer The integrated Call Flow Designer allows the user to graphically design call flows. Individual flows can be created and each step can be annotated. The complex nesting and integration of announcements, DTMF functions, agents, call forwarding or timers are available in a simplified way as well as the integration of a voicemail box. However, a reference to further flows is possible.
With the Provisioning DECT app for Yealink, Yealink DECT devices can easily and quickly be integrated into an existing innovaphone PBX. All you need for the configuration (provisioning) of the respective end devices is the corresponding MAC address of the device. The Yealink phones that have been provisioned can then be managed via the Devices app.The app is a representative example for the integration of additional IP phones from other manufacturers. With our completely open and expandable platform architecture of myApps, we enable the development of provisioning apps for end devices from almost any manufacturer.
O RCC App (Remote Call Control App) permite operar qualquer dispositivo final e efetuar ou receber chamadas neste dispositivo através da interface myApps. Com o RCC App, o usuário sempre pode ser contatado em seu número habitual, independente do dispositivo utilizado. Isto se aplica a chamadas de entrada e de saída.
Sites manager is an application that allows you to centrally and easily manage access to a company's corporate applications (ERP, CRM, other information systems, etc. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!
TANSS TK PopUp lets caller information appear in the TANSS® when a call comes in, and then automatically fades out a few seconds after the call ends. Create a better customer experience without clicking and typing.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps
Permite a administração do banco de dados do usuário: As configurações do usuário podem ser gerenciadas pelo administrador ou pelo próprio usuário. Possibilita o registro e disponibilização de fotos de perfil, assim como o cadastro de novos usuários e a redefinição de senhas. Uma pesquisa de usuário em myApps também é possível.
VIP Call allows you to create a Fastlane ticket for VIP customers and other calls using a PIN. So that a team can be prioritized or an employee can be reached directly. This enables a better experience on both sides of the phone line, can speed up processes and increase customer satisfaction.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps
Este serviço permite salvar mensagens de correio de voz, convertê-las em arquivos MP3 e enviar mensagens de voz por e-mail. Ele disponibiliza os scripts de correio de voz para o objeto PBX Voicemail e também permite que você use seus próprios scripts de correio de voz. Aplicativos para ouvir e gerenciar mensagens de voz são fornecidos.
This application allows you to manage the wake-up service of a hotel. The user with access to the application (usually the hotel reception), assigns to a room the date and time in which he wishes to be woken up. Wakemeup makes the automatic call at the established date and time. The call queue is configured to load the audio file that wakemeup should play during the call. The application records the result of the call. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!
Cada empresa é única, com requisitos individuais em constante evolução. As soluções da innovaphone são ajustadas e adaptadas de forma flexível às necessidades atuais de sua empresa. Entre em contato conosco e teremos o maior prazer em fornecer mais informações e identificar a melhor solução para o cenário específico de sua empresa.
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