Overview of All Apps
Discover All Apps available for innovaphone myApps

This webpage provides an overview of all innovaphone apps as well as all partner apps available in the innovaphone App Store. Take a look at all the opportunities innovaphone myApps has to offer for your enterprise communications and virtual collaboration.

Please note: The displayed apps cannot be downloaded or bought directly on this webpage.

With innovaphone myApps, the collaborative work and communication solution for businesses of all sizes, a variety of functions is already included, without additional cost. These functions are: Telephony, video calling, presence status, chat messaging, remote call control (RCC), admin options, Office and mobile integration as well as screen sharing / application sharing.

Following apps are already included with the innovaphone PBX: Phone app, Softphone app, Chat app, RCC app and PBX Manager app. There is no need to download these apps separately from the innovaphone App Store.



Analytics - beta

Analytics - beta

MediaRunway | free of charge

Analytics is the simple, comprehensive and visualized way of evaluating calls to reduce unanswered calls and optimize your business processes. You can easily keep track of a lot of data, mobile on a smartphone or on your pc monitor or a big screen for everyone.The app is actual in beta and could be testet for free.For feedback and license requests write to myApps-sales@mediarunway.com

Appinion can facilitate decision-making processes by quickly and easily asking myApps users for their opinion. You can determine yourself how many answer options you offer the user to choose from. The creator of the poll sees the voting result in percent, as well as how many votes were cast. An app that every company should have installed.

You can use the Calculator App for simple calculations such as additions, subtractions, divisions or multiplications and much more. Entries can be made via smartphone, mouse click or via keyboard. Trigonometric functions as well as angle measures and calculations with various number systems are additional functions of the app.

Call Info can show you important information about the caller in your myApps Phone App for easier and more qualitative (customer) communication. The app obtains the information from an external LDAP server, which in turn can collect its information from a wide variety of sources. With the editor integrated in the Admin App, you can create your individual display template so that more important information can be highlighted with bold letters, a larger font or color.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

Callback Manager

Callback Manager

effexx | innovaphone license

The Callback Manager App adds a new feature to the innovaphone solution. A large number of objects can be monitored and missed calls can be recorded in a list for processing. Daily call statistics are also generated.Since it is a service license, no user license is required. Therefore, any number of users can be authorized to the callback list and use it.

Callback2 is an app, which manages the callbacks of your company. Instead using email, paper, you got a modern interface for myApps that is compatible with your smartphone. In the Interface you can manage your own callbacks and have the possibility to create callbacks for other users. Every callback has a priority level, a status and an optional notice. These attributes can be changed by the sender or creator. Callbacks can be passed to other users or when finished moved into a history. All data changes of a callback are saved and can be seen by the users related to this. If you want, you could use the app to do some call notice instead of callbacks.Callback2 is the successor of the Callback App, with Team functionality. Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

Send private messages and group chats with texts, emojis and data files via the Chat app. The app provides a secure messenger solution and is compliant with all security & privacy guidelines. Calls can be started directly from the Chat app.

What does the Conference App Offer? Admins can use the Conference app to conveniently set up and manage virtual meeting rooms via the user-friendly myApps interface. Users will enter virtual meeting rooms and join online meetings directly via myApps (one app icon for each myApps meeting room). They can further create invitations and administer dial-in PINs for enhanced security.

Connector for Kuando

Connector for Kuando

innovaphone AG | innovaphone license

The Connector for kuando® provides visibility of the user’s presence status and availability. For one, through status synchronization between myApps and other 3rd party apps for telephony or conferencing (such as MS Teams, Zoom, Webex). Optionally, the kuando® Busylight visually indicates the respective status with colored LED lights.

Connector for Let

Connector for Let's Encrypt

innovaphone AG | free of charge

This app allows admins to supply all innovaphone gateways with valid SSL certificates. They are automatically requested from the provider Let’s Encrypt, generated and subsequently installed on the local devices. Devices always have a globally valid SSL certificate which can be communicated via https.

Web admins can use the Widgets App to create, manage and delete contact widgets for the business website. Contact widgets provide an easy way for website visitors to get in touch with the defined agents (via phone / video call, chat, e-mail). Adjustable design elements help match the widget to the corporate design.

With EasyConnect, XQTING makes it easy to integrate with innovaphone. It makes REST APIs available and, via webhooks, the EasyConnect app can notify your (low code) application of certain events, such as call monitoring or administrative changes.

Favorite Contacts

Favorite Contacts

MediaRunway | innovaphone license

Favorite Contacts allows to manage more than 32 contacts in groups for quick access. So communication over multiple departments, locations and with federation is quicker and more comfortable.Licensing: One license per service (pbx-system), no user license needed.

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT. In addition, the LDAP configuration can be provisioned.

comteloGROUPS brings structure to your call groups. If you want to work together efficiently, this app has many advantages. Thanks to the user-friendly interface, waiting ques are clearly summarized and provide information on the status of the groups and their participants. Which participants can currently be reached in my group? Who is available or has an appointment right now? Are there static participants in my group who are permanently assigned to it and therefore always accept calls? These are just a few examples that the comteloGROUPS app makes visible. The practicality of the app is supplemented with additional functions, such as a call directly from the app or the chat button for short messages in between. Take efficient collaboration to a new level with comteloGROUPS!Short summary of the most important features:Display waiting queues and their membersDisplay waiting queue statusDisplay user status of membersDisplay call forwardingChange your own waiting queue statusCall and chat with members

ilink CRM Extensions

ilink CRM Extensions

ilink | innovaphone license

ilink CRM Extensions is a slim and flexible Windows application for inbound caller recognition and for dialing phone numbers through company phones with a click. And it works in home offices, too!A popup window displays information like caller name, company, location, and phone number for inbound calls. This information is directly taken from your CRM system, from your address book, or from public telephone directories. Using the „Open Contact“ button, the user directly opens the corresponding contact view of his CRM client. Dial with single click from many CRM systems, or use the hotkey to dial from almost all Windows applications.Supported CRM systems include:Act!, Datev, Goldmine Premium Edition, HCL Connections, HCL Notes, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, Netsuite, ODBC databases - customizing through SQL commands, Sage CRM, Salesforce.com, Sugar CRM, Tigerpaw CRM, vCard / LDAP.Supported online telephone books: telefonbuch.de (Germany), Das Örtliche (Germany), local.ch (Switzerland), search.ch (Switzerland), herold.at (Austria), whitepages.com (USA).

The app inno2TANSS needs the ticketsystem "TANSS®" and a licensed innovaphone reporting. The app pushes the call information to the ticketsystem. In the ticketsystem you can use the integrated call lists and you got visualise the call information in your timelines. Everything will be configured in the inno2TANSS admin app, and then it works in the background, no app for the user needs to be started. Licensing: You need one license for one PBX and ticketsystem connection. No user licensing. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

The PBX-Designer for innovaphone is a PBX management application that provides an easy and graphical user interface, without the need to use the innovaphone PBX-Manager app. Currently, the PBX-Designer app enables to manage: - Fax server settings- Group Fax- Voicemail settings- Group voicemail- Clip no screening- Audio files (Upload and convert, record via the website, play and download) - Define pickup groups and program function keys - Define executive users and coworkers and program function keys - Mananage time switches more easily - Configure Exchange sync - Configure your waiting music - Call Flow Designer   The integrated Call Flow Designer allows the user to graphically design call flows. Individual flows can be created and each step can be annotated. The complex nesting and integration of announcements, DTMF functions, agents, call forwarding or timers are available in a simplified way as well as the integration of a voicemail box.  However, a reference to further flows is possible.

The Profile app allows the user to individually configure the own user account (profile picture, e-mail address, password, username). The user can further set up Mobility and call diversions with the Profile app, in addition to joining or leaving groups and adding other devices.

Provisioning DECT

Provisioning DECT

Yealink | free of charge

With the Provisioning DECT app for Yealink, Yealink DECT devices can easily and quickly be integrated into an existing innovaphone PBX. All you need for the configuration (provisioning) of the respective end devices is the corresponding MAC address of the device. The Yealink phones that have been provisioned can then be managed via the Devices app.The app is a representative example for the integration of additional IP phones from other manufacturers. With our completely open and expandable platform architecture of myApps, we enable the development of provisioning apps for end devices from almost any manufacturer.

The RCC app (Remote Call Control app) is used to conveniently operate any end device and to make or accept phone calls on this end device via the myApps interface. With the RCC app, the user can always be reached at the own extension, regardless of what device is being used. This applies to inbound and outbound calls: The caller ID transmitted to the called party will always display the own extension.

All calls can be recorded with a Recordings license. All recorded calls are clearly listed within the Recordings app. The recordings can be played back within the app. This app is ideal for critical applications where it becomes necessary to record calls, for example if phone calls are contractually binding.

The Reports app can be used to display telephony enquiries by using individually configurable filters. Reports can further be created according to specific times or time periods. Continuous analysis of successfully answered, lost or rejected phone calls provides valuable information on issues and challenges of telephony behavior within a company. The reports can be exported in different file formats and processed accordingly.

Sites manager is an application that allows you to centrally and easily manage access to a company's corporate applications (ERP, CRM, other information systems, etc. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

The Softphone app is your virtual telephone. Make and receive audio and video calls on any end device with internet connection (required: audio input / output & camera function for video calls). In addition to all classic IP telephony and versatile UCC functions, users can also dial into virtual conference rooms with more than 3 participants directly via the Softphone app. If required, select calls can further be recorded by simply clicking on the recording button.

TANSS TK PopUp lets caller information appear in the TANSS® when a call comes in, and then automatically fades out a few seconds after the call ends. Create a better customer experience without clicking and typing.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

ToDoList

ToDoList

effexx | free of charge

The ToDoList app gives users a space for quick notes or tasks within the myapps environment. You can use it for your daily goals, quick notes or something like that. The entries are stored in the app's database and are available across your myApps clientsessions

This app shows all users registered at the PBX. Simply select another user to begin a chat, start a call or to send an e-mail. It is further possible to attach the selected user to the own home screen by clicking onto the home button next to the username. If a user does not wish to be listed in this app, the privacy filter can be adjusted accordingly.

VIP Call allows you to create a Fastlane ticket for VIP customers and other calls using a PIN. So that a team can be prioritized or an employee can be reached directly. This enables a better experience on both sides of the phone line, can speed up processes and increase customer satisfaction.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

This application allows you to manage the wake-up service of a hotel. The user with access to the application (usually the hotel reception), assigns to a room the date and time in which he wishes to be woken up. Wakemeup makes the automatic call at the established date and time. The call queue is configured to load the audio file that wakemeup  should play during the call. The application records the result of the call. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

With the Provisioning app for Yealink, Yealink end devices can easily and quickly be integrated into an existing innovaphone PBX. All you need for the configuration (provisioning) of the respective end devices is the corresponding MAC address of the device. The Yealink phones that have been provisioned can then be managed via the Devices app. The app is a representative example for the integration of additional IP phones from other manufacturers. With our completely open and expandable platform architecture of myApps, we enable the development of provisioning apps for end devices from almost any manufacturer.

Get in Touch with Us

 

Every business has individual requirements - and these may also change over time. Due to the unique modularity, innovaphone solutions can be configured flexibly, depending on your individual demands. Simply get in touch with us via our online contact form and we will gladly supply further information.

   
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