Connect App - FeaturesConnecting Your Entire Organization on One Platform

Systematically check your posts and notifications: The number at the icon of the Connect App indicates your badge count of unread posts waiting for you in your personal feed.

Keep an eye on important topics: Use Tags when writing a post to indicate suitable and relevant topics. Tags function as a filter and orientation, especially with recurring topics. Follow a tag to automatically receive relevant posts in your personal feed.

Structure your communication with Channels - the virtual rooms for departments, projects or topics. You can create new channels by combining suitable tags with each other. Follow a channel, or pin it to your home area to always receive information on topics of interest.

Edit your Home area with your personal list of channels and tags to stay updated. The dot next to the pinned channel or tag indicates if there are news. By clicking on the pinned tag / channel, you will be able to check all posts and discussions. Create your central workspace that perfectly suits your everyday work needs.

Find exactly what you are looking for. You can either enter single words or entire sentences when searching for content. You can narrow down the results by looking for posts from a specific user, or by posts before a specific date. You can also specifically search for posts with attachments, or messages you had previously saved.

Share files in Connect via drag and drop:

• As an attachment to a post or reply for a quick preview. 
• Via the Documents function for joint editing - all changes to a document are updated automatically.

You can edit your own posts and responses anytime in retrospect. This comes in handy if you forgot to add information, made a mistake, or would like to improve your text - others appreciate texts with easily accessible information.

Confirm that you took note of posts and responses by sending a "Like". This signals to others that you have paid attention. You, in return quickly get a form of feedback that others acknowledged your own posts. Likes are also a great way for simple surveys.

Use the "Reply" button directly below a post to quickly participate in conversations. This function fosters communication and collaboration by enabling fast response mechanisms.

Integrated AI quickly translates texts for you. You can either have select posts translated, or select the function in the user settings to have everything translated automatically into the default language. Collaboration turns into a breeze, across international borders and languages.

Create polls to quickly gather feedback from your team and colleagues. Add the response options and share these via post with the intended participants.

The results are available in real-time for fast, well-informed decisions. Customized polls actively involve your team.

You can bookmark posts within your feed that are of high relevance to you. At the bottom of a post, you can click on the "Star" symbol to mark the post as noted. These marked posts will appear in the tab "Noted", for your convenience. You can deactivate the star anytime, deleting this marked post.

Always stay informed: Activate the bell symbol below the date & time of the post to automatically receive notifications in your feed if there are new comments or changes. You can deactivate the bell if you no longer wish to receive notifications.

Copy the link to a post or discussion, and share this link with others. This allows colleagues to quickly get involved and informed, saving a lot of time.

You can create notes in the Switchboard App that are automatically saved in Connect during an active call. Important information is always at your fingertips, and you can quickly check the details.

You have the option to send a message as private message - either to one single user or to several users. The private message can only be read by the selected recipient. This is ideal for confidential information and for private inquiries where you do not want to address everybody. 

Zones are restricted areas within Connect. These private areas are only accessible to authorized user groups that have previously been defined, allowing you to determine who can view and post in a specific zone. Ideal for confidential information and topics only intended for specific departments!

The Chat function is fully integrated into the Connect App for you to communicate directly with individual users or with groups. Quickly coordinate your activities with colleagues, without having to switch tools! Write specific responses to vague messages or react with emojis to a good joke.

Revise and optimize your own texts with the myApps Assistant. The assistant improves your wording and reduces overly complicated matters. Benefit from the integrated AI within Connect to compose clearer, more precise messages.

The myApps Assistant automatically checks your spelling in your posts for error-free communication. For professional standards and reduced post-processing. 

Summarize long and complex discussions. Focus on the important information and save time when reading and trying to filter essential content.

Automatically capture and transcribe your meetings to generate well-structured meeting minutes including key decisions and follow-up steps.

All functions are available during the active meeting via the list of participants within your Softphone App, including the initiation of the transcription and the final meeting minutes. These minutes can be edited and shared directly within the Connect App. You can further choose the AI model that best suits your needs.

The integrated presence status lets you see at a glance who is currently available - and you can get in touch with someone via the user profile, either via call or chat.

Adjust Connect to meet your requirements. You can choose whether you would like to receive e-mail or app notifications. If required, you can set your profile to "inactive", activate automated translations and set the font size. 

Use Connect also as a Shared Service to communicate seamlessly with partners, external team and other organizations.

Integrate your WhatsApp Business number into Connect and respond to incoming messages from a centralized team channel. Messages sent to your WhatsApp Business number are routed to Connect, allowing multiple employees to read and handle these messages simultaneously, based on their specific expertise.

Boost your customer experience with rapid response times for every single inquiry.