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All Apps for myApps:
innovaphone Apps & Partner Apps

Visit the Colorful World of myApps!

Take a look at all available apps for your digital workplace with myApps. You can use the search and filter function if you are looking for something specific. You further have the option to browse the various app categories for inspiration.

Once you have found an app of interest, you can click on the icons below the intro text to get more information on the features, licensing, technical details and more.

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anyContact innoACD

anyContact innoACD

SNcom GmbH | license through partner

SNcom GmbH offers “anyContact innoACD” as a standalone call/contact center solution for intelligent call processing on the innovaphone App Platform.In contrast to the standard built-in queue-based solutions, innoACD relies on intelligent skill-based routing: incoming calls are not simply distributed in the order they arrive or via call groups, but instead based on the specific skills of available agents.This ensures an optimized service experience for the caller.

SNcom VccClient

SNcom VccClient

SNcom GmbH | free of charge

The SNcom-VccClient app is a powerful extension for the Voxtron Communication Center, offering agents an optimized work environment. Hosted in myApps, this app allows agents in the Voxtron Communication Center to easily log in via the myApps application without the need for an additional Voxtron client application, change their personal status, and efficiently handle intelligently allocated phone calls through the VCC. Another feature is the synchronization between the VCC agent status and innovaphone Presence, ensuring up-to-date status information at all times. With its responsive design, the app is perfectly usable on both the desktop and mobile version of myApps.

Get in Touch with Us

Every business has individual requirements - and these may also change over time. Due to the unique modularity, innovaphone solutions can be configured flexibly, depending on your individual demands. Simply get in touch with us via our online contact form and we will gladly supply further information.

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