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Resilient Communication Solutions for the Maritime Sector
Certified for Reliable Performance in Harsh Environments

Where communication determines safety, downtime is simply not an option. Our system is engineered specifically for the demanding requirements at sea. The DNV-approved communication solution, built on the innovaphone PBX, centrally connects the entire maritime infrastructure including onboard communications, offshore platforms and port offices.

 

 

Why the Maritime Industry Chooses innovaphone

 

Maritime-Grade Resilience

Official DNV approval confirms that the innovaphone PBX and select hardware components meet international maritime standards, operating reliably even under extreme conditions. Severe environmental impacts do not disrupt system performance.

Fail-Safe Emergency Communications

Automatic redundancy mechanisms, prioritized routing and highly available alarm interfaces maintain connectivity even in critical situations. Emergency calls reach their destination quickly and reliably when it matters most.

Unified Connectivity for Maritime Communications

Instead of multiple standalone systems, innovaphone connects the bridge, engine room, deck, cabins and external locations in a centralized All-IP solution. The unified approach minimizes the effort required for planning, installation and administration, reducing additional hardware and cabling. The solution saves space and weight while lowering operational costs and maintenance.

Seamless Infrastructure

IP telephony, Wi-Fi and mobile devices (BYOD – Bring Your Own Device) are seamlessly integrated. This ensures the crew remains reachable across all decks and locations, enabling fast and straightforward coordination.

Integrated Maritime Applications

Property Management Systems (PMS) can be connected directly. As a result, processes such as wake-up calls or billing for crew and cabin calls run via the existing infrastructure, eliminating the need for additional isolated solutions.

Scalable and Future-Proof

The modular system adapts flexibly to any scenario, supporting installations on yachts, offshore platforms and cruise ships. Regular software updates keep the solution current while enabling future expansions without replacing the entire infrastructure. This long-term approach reliably protects capital investments.

innovaphone Empowers Maritime Communication Systems

Crew Communication

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All onboard intercom stations connect through a centralized communication platform. Features such as speed dials, call forwarding and presence information streamline daily operations.

Mobile Communication

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Private smartphones and mobile devices integrate securely into the communication infrastructure using a BYOD approach. The crew remains connected at all times while on deck or in other areas of the ship.

Announcements and Intercom

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Clear voice announcements and push-to-talk intercom connections deliver instructions, safety alerts and routine messages in real time. These broadcasts can target the entire vessel or specific areas.

Shore-to-Ship Connectivity

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The communication platform reliably connects vessels, fleets and onshore offices via satellite. Continuous data exchange ensures smooth collaboration with shore-based locations.

Alarm and Safety Integration

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Dedicated interfaces integrate safety and alarm systems directly into the communication platform. Centralized message tracking enables targeted routing to designated zones or end-user devices.

Emergency Alerting

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Emergency calls and evacuation alerts receive highest priority in critical situations. Rapid routing guarantees instant responses from the crew and external rescue services.

Passenger Services

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In-cabin communication and integration with hospitality systems elevate the overall guest experience. Automated wake-up calls and service requests ensure smooth coordination between passengers, crew and reception.

Maritime Applications for innovaphone Communication Solutions

Reliable Deployment Worldwide

  • Internal Operational Communications: The bridge, engine room and deck coordinate quickly via telephony, intercom and DECT. The system ensures crystal-clear voice quality even under extreme conditions.
  • Vessel-to-Shore & Fleet Connectivity: Satellite communication connects the vessel, fleet and headquarters. This seamless link supports remote maintenance, operational coordination and route optimization.
  • Port & Maneuvering Communications: Stable connections facilitate coordination with pilots, port authorities and tugs. This ensures smooth operations during docking and undocking maneuvers.
  • Emergency Communications: The system provides prioritized emergency calls, vessel-wide announcements and redundant architecture. These features guarantee reliable alerting during technical faults or emergencies.

Scalable for Crew and Guests

  • Onboard Telephony for Guests: Cabin phones connect guests directly with the reception, service areas and other onboard service points.
  • Crew Communications: Telephony and mobile devices connect staff across the entire vessel. This enables efficient coordination onboard as well as with the shore headquarters.
  • PMS Integration: Direct integration into hospitality and guest systems automates wake-up calls, phone billing and cabin management.
  • Announcements & Emergency Management: The system enables vessel-wide or targeted announcements. These range from routine information to emergency evacuation alerts.

Robust Deployment for Harsh Maritime Environments

Rugged Onboard Communications: Reliable voice connections and direct intercom calls support daily operations. The system functions flawlessly despite moisture, extreme cold, wind and vibration.

External Connectivity: Satellite-based connections enable daily coordination with ports, operations centers and clients.

Flexible Installation: The solution delivers full functionality within a minimal footprint. It scales seamlessly from small fishing boats to larger utility vessels.

Emergency Calls & Alerting: The infrastructure ensures rapid reporting of technical faults, personal injuries and other safety-critical incidents at sea.

Premium Comfort and Seamless Connectivity

  • Premium Onboard Communications: Cabins, the salon and outdoor areas remain reliably connected. This ensures smooth and flawless service onboard.
  • BYOD Integration: Personal devices belonging to guests and crew integrate into the onboard network without requiring manual configuration.
  • Global Connectivity: A stable satellite link to the mainland supports private and business calls. It also facilitates daily operational coordination for the crew.
  • Emergency Communications: The system guarantees rapid alerting for the crew and shore-based emergency services during medical or technical incidents.

Communications Under Extreme Conditions

  • Heavy-Duty Operational Communications: Telephony and intercom solutions connect teams across expansive facilities. The system operates reliably even during extreme weather conditions.
  • Mobile Connectivity: DECT systems ensure seamless voice communications, resulting in reliable coverage even in remote areas of the platform.
  • Vessel-to-Shore & Mainland Connectivity: Satellite-based connections enable efficient coordination with the operations center and remote maintenance by external specialists.
  • Emergency Management: The fail-safe system alerts the crew instantly. It assists in coordinating evacuations and automatically notifies the responsible emergency services.

Seamless Connectivity Between Port, Vessel and Fleet

  • Port Coordination: Directly coordinate with terminal operators, pilots and port authorities during vessel arrivals and cargo handling processes.
  • Fleet Communications: Collaborate effortlessly between vessels, operations centers and shore locations. The system supports telephony, chat and modern UCC features.
  • Maintenance & Service: Enable rapid communication with technicians and service providers to streamline maintenance and support deployments.
  • Unified Infrastructure: Deploying the same platform onboard and ashore simplifies operations. This approach enables a uniform numbering plan and the centralized administration of all locations.

innovaphone Meets International Maritime Standards

 

The innovaphone PBX and selected hardware components hold official type approval for maritime deployments, fully meeting international safety and reliability standards at sea.

DNV (Det Norske Veritas), one of the world’s leading classification societies for maritime safety, issues these certifications. DNV type approval confirms that the communication system withstands extreme operational stress on board, including vibrations, shocks, humidity and temperature fluctuations. The certification covers cargo ships, container vessels, workboats, fast ferries and mobile offshore units.

DNV certification

innovaphone Maritime Communications Portfolio

innovaphone PBX

innovaphone PBX
A centralized platform for IP communications and multi-location networking. DNV type approval verifies the suitability of the innovaphone communication system for maritime deployments.
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IP811 – VoIP Gateway

IP811 – VoIP Gateway
Central gateway for maritime communications: Connects vessels to external networks and satellite systems. The VoIP gateway supports redundant system architectures for fail-safe operation.
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IP17x – Intercom & IP Phones

IP17x – Intercom & IP Phones
Industrial and intercom devices feature IP20 protection for indoor areas alongside IP66 ratings for outdoor decks and engine rooms. Weatherproof designs provide maximum resistance against saltwater, vibrations and extreme temperatures.
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IP111-maritime – IP Phone

IP111-maritime – IP Phone
The officially certified maritime version of the IP111 is engineered specifically for indoor operations at sea. The device provides reliable IP voice communication for the bridge, cabins, control rooms and other indoor locations.
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IP29-8 – Analog Adapter

IP29-8 – Analog Adapter
The hardware seamlessly integrates legacy analog devices, intercoms and alarm systems into the modern IP infrastructure. Step-by-step modernization is achieved without any operational downtime.
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IP160 – IP Phone

IP160 – IP Phone
The robust IP device features an IP65 protection rating alongside temperature resistance from -40 °C to +60 °C. Engineered designs ensure maximum reliability for demanding working environments on board.
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IP Desktop Phones

IP Desktop Phones
The innovaphone IP desktop phones deliver seamless communication across passenger cabins, receptions and office spaces. Full functionality optimizes all indoor operations on board.
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DECT and Wireless

DECT and Wireless
IP DECT solutions, Wi-Fi networks and secure smartphone integration enable seamless mobile communication. Scalable connectivity covers all decks and extensive offshore installations.
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innovaphone myApps

innovaphone myApps
The centralized user interface expands the communication platform with modern UCC functionalities. Integrated features deliver real-time chat, video communication, presence information and intelligent call forwarding.
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Download Our Maritime White Paper

 

The white paper "Communication Solutions for the Maritime Industry" highlights current trends, challenges and strategic solutions.

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Communication Solutions for the Maritime Industry
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Why is DNV type approval crucial for maritime communication systems?

The DNV type approval serves as a vital quality and safety seal for onboard deployments. This certification confirms that the hardware and systems withstand harsh marine conditions, guaranteeing verified quality, high availability and reliable operations. Maritime operators benefit from minimized downtime, reduced maintenance costs and full compliance with international regulatory requirements.

How does innovaphone ensure reliable communication during system failures?

Redundant communication paths, prioritized distress calls and a stable IP infrastructure maintain connectivity even during partial system failures. The crew, bridge and shore-based locations remain reachable via satellite links during emergencies. Continuous network availability guarantees uninterrupted operations.

How does innovaphone connect vessels with shore-based locations?

innovaphone seamlessly connects vessels at sea with shore-based locations through a centralized IP platform. Satellite links ensure reliable communication over vast distances. Advanced connectivity empowers smooth collaboration between the crew and shore facilities.

Can innovaphone be integrated and retrofitted into existing vessel systems?

Yes. Existing analog and IP-based legacy systems integrate smoothly into the communication infrastructure to preserve your current investments. The modular architecture perfectly suits both newbuilds and existing vessels. Flexible designs support step-by-step modernization alongside future system expansions.

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