innovaphone Software Phone: IP Telephony with a computer

Benefits  |  Technology

A traditional work place typically looks like this: A desk is equipped with computer, keyboard, mouse and desk phone. For a start, that is all the employee needs to get on with his work. But there are jobs where the computer is so fundamental, that an IP phone that works without a computer, is not at all necessary. This can apply, for example, to some call centre jobs or to a computer-based call centre workspace.

In such cases, the innovaphone Software Phone is the perfect choice and a low-cost alternative to the desk phone. The innovaphone Software Phone is installed on the employee’s computer and is controlled by the innovaphone Unified Communications client myPBX which serves as a telephone user interface. Otherwise, only a USB headset is needed for the innovaphone Software Phone. All the IP telephone features are available and the employee also benefits from myPBX Unified Communications features such as Chat, Presence, Video telephony and Collaboration.

Another advantage: The innovaphone Software Phone can be used wherever there is IP connectivity. Thus, it is perfect for home offices or for those on the road - because those who take their notebook with them on their travels always automatically have their Software Phone with them. The innovaphone Software Phone also makes IP telephony possible outside of the office.

 

Technical data are in the Wiki:

Benefits  |  Technology

The innovaphone Software Phone makes it possible to use IP telephony via your computer without a desktop phone. The Unified Communications client myPBX is used as the interface. All features are supported in this combination - from telephone features such as call diversion, forwarding, three-party conference and parking to Unified Communications services for Chat, Presence and Video and Collaboration.

As with other innovaphone IP phones, the configuration takes place via a web browser. In addition, settings can be made for microphone, loudspeaker and the automatic start mode. The Software Phone supports the H. 323 and SIP VoIP protocols.

 

Technical data are in the Wiki:















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