innovaphone Fax
Fax-to-Mail and Mail-to-Fax with the innovaphone PBX VoIP Telephone System

Even if some people think: why would you actually still need a fax machine these days? Some processes really indeed do need a fax - whether in legal matters, orders, new orders etc. In these cases, a signed fax with the company stamp has more validity than an informal e-mail.

However, faxes do not have to be tedious. That becomes clear when taking a look at the Fax solution by innovaphone. It allows you to quickly and easily send and receive faxes from your computer - by the way also mobile, when you are on the go. The normal mail client (e.g. Outlook) acts as a fax machine and makes both, mail-to-fax and fax-to-mail, possible. Fax documents are therefore available in digital form and can be archived directly. Discretion is also respected because sensitive data can be sent or received via an individual fax number.

Companies that use the internet to send and receive faxes can avoid expensive acquisition and maintenance costs for analogue fax machines, and paper resources can be used sparingly because most documents are available in digital format from the outset thanks to fax-to-mail and mail-to-fax. innovaphone Fax is integrated into and runs on the existing innovaphone PBX VoIP telephone system hardware - on board and without any additional hardware or an external server. Faxing via the internet: it doesn’t get much easier than that.

Mail-to-fax: the document is attached as a PDF file to an e-mail and sent to the fax server. The e-mail address comprises the destination number and the domain name of the fax server. The text in the subject line is transferred to the fax cover page - provided a cover page has been configured. Cover pages are available in various languages and can be changed as required. Once the fax has been transmitted successfully, the sender receives a "sent" confirmation via e-mail. This e-mail includes an attachment with the document and the cover page as they have been sent - the exact document that the recipient has received. If a fax transmission fails, the sender also receives an e-mail with the reason for the error.

Fax-to-mail: faxes are also received as an e-mail. The subject line and the actual mail include the phone number, date, time, fax-ID and number of pages in the fax. The actual document is transmitted as an attachment in PDF format.

An innovaphone VoIP gateway takes over the tasks of a fax server. Required is an innovaphone Linux Application Platform, available for the innovaphone 11 series gateway models (except for the IP1130 gateway), the innovaphone IP6010 gateway or as a virtual solution (VMware). The documents are converted and exchanged in the traditional way on the innovaphone VoIP gateway. innovaphone fax is compatible with all analogue fax machines.   

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