innovaphone PBX: VoIP telephone system for modern IP telephony in companies
The innovaphone PBX is a well-engineered VoIP telephone system. Together with appropriate
VoIP software, it forms the basis for modern Unified Communication solutions from one source. The solutions are perfectly tailored to suit any size of company and can be extended practically at will. Software and hardware are always perfectly coordinated. Within the innovaphone PBX VoIP telephone system, there are IP phones suitable for any kind of use – from simple to complex scenarios, from stationary to mobile. Integration of non VoIP capable terminals is also possible on the innovaphone PBX VoIP telephone system (e.g. analogue telephones, door intercoms, franking machines or fax machines). Existing software can be integrated over standardised interfaces, enabling the innovaphone PBX VoIP telephone system to fit seamlessly into any heterogeneous environment. VoIP solutions with innovaphone enable new and varied possibilities which would hardly have been conceivable with traditional telephony.
Consistent scalability of the innovaphone PBX VoIP telephone system
Even more exact scalability of the innovaphone PBX VoIP telephone systems is possible as the number of available VoIP gateways increases. The additional possibility of implementing in a VMware environment vastly extends deployment possibilities for providers and PBX hosting providers. An individual innovaphone PBX package can be tailored to meet the exact conditions of any company – the VoIP telephone system by innovaphone never over-sized, but just right with room to grow, as necessary. All features are always available. Using the same firmware for all innovaphone products also brings advantages for technicians and administrators, saving time and costs for training.
Maximum security with the innovaphone PBX VoIP telephone system
The innovaphone PBX VoIP telephone system can be protected by all the usual security features. Passwords can be managed centrally on the innovpahone PBX VoIP telephone system and can be linked with the login data from the Active Directory. Login data is therefore personal and not device-bound. Administration of the VoIP telephone system can be undertaken centrally thanks to the link to the Active Directory. This increases convenience especially in large organizations with many IP phones, as a central password can be used for all devices instead of having to enter an individual password into each IP device. Maximum protection of the VoIP telephone system against all types of attacks can be reached on the innovaphone PBX if all security mechanisms are used in the correct way. Protocols such as SRTP or TLS are also available on the innovaphone PBX VoIP telephone system for voice data encryption.
Mobile IP telephone systems for professionals
The innovaphone PBX VoIP telephone system can be extended with a mobility module. This enables mobile phones to be integrated easily into the VoIP telephone system. Thus a mobile phone can use the features of the innovaphone PBX VoIP telephone system as a subscriber and is recognised as an internal subscriber. If the subscriber is called on his company extension number, not only his fixed line telephone will ring, but also his mobile phone. Another software module available on the market allows outgoing calls to be made so that the person being called sees the company extension number on his display and not the mobile number. The module enables convenient dialling from the mobile phone directory and ensures that all calls are directed over and listed by the innovaphone PBX VoIP telephone system. The presence status of the subscriber is also visible in the innovaphone PBX VoIP telephone system.
PBX in the cloud – PBX as a service
The innovaphone PBX VoIP telephone system can be installed on a PC as a Virtual Appliance (IPVA) in a VMware environment. Especially providers of centralised telephone systems such as PBX hosting providers and other service providers benefit from the VoIP solution. As the IPVA does not entail a high initial investment, the solution is particularly attractive for newcomers to the market and the solutions can be extended from small scenarios to any size. Installing a new customer solution entails just setting up an innovaphone PBX VoIP telephone system in a new VMware entity, no other instruction is necessary. Individual customer PBXs are securely separate from each other, and can be managed and billed easily.
As an alternative to the innovaphone Virtual Appliance (IPVA), the innovaphone PBX VoIP telephone system can also run on the VoIP gateway. In this case, the innovaphone PBX VoIP telephone system’s multi-client capability is important for a hosted PBX solution. It enables several virtual and independent PBXs for different customers to be run on one and the same VoIP gateway. The virtual innovaphone PBXs can be added or deleted dynamically – without having to reboot the hardware.
Displaying presence with the innovaphone PBX VOIP telephone system
A presence feature is included in the innovaphone PBX VoIP telephone system as part of the Unified Communications solution. It enables the PBX subscriber’s calling status to be displayed on the phone. The feature is available under both SIP and H.323 protocols. The presence feature works on all IP phones , including the Software Phone. The innovaphone PBX manages the presence information itself. Within a PBX, it is possible for subscribers to set their current presence status on the telephone by selecting the appropriate availability information from a list and, if necessary, by inputting additional Presence note. The presence feature on the VoIP telephone system is especially of interest for branch enterprises as it works across all company locations thus significantly increasing communication efficiency. With the help of the innovaphone PBX VoIP telephone system, the additional feature of SIP Federation enables messaging and presence to be used beyond the company borders. This enables business partners to also exchange their current status information or text messages.
Components of the innovaphone PBX VoIP telephone system
innovaphone VoIP gateways serve as the interface to other networks, at the same time forming the hardware platform for the innovaphone PBX VoIP telephone system. The innovaphone PBX software is pre-installed on the VoIP gateways and can be enabled easily with the appropriate license key. The various VoIP gateways have different types and numbers of interfaces which can also be enabled using licenses. Any number of VoIP gateways can work together as a network for larger installations across multiple locations.
Various analogue adapters are used to integrate non-VoIP capable devices into the innovaphone PBX VoIP telephone system, such as analogue telephones, door intercoms, franking machines, fax devices and other analogue end devices. All innovaphone VoIP gateways and analogue adapters support the fax-over-IP protocol T.38. This is the only way to set up reliable fax connections over IP routes.
Feature rich stationary IP phones are popular especially in business environments. The innovaphone product range has a wide range of various models of modern IP telephones. The innovaphone IP phones and accessories cover all possible situations, and are especially suitable for use in extreme conditions, such as for operator desks, frequent callers (tip: innovaphone Software Phone) and in harsh conditions (tip: IP150 IP phone). No training is necessary as handling an IP phone is no different to traditional telephony. It is easy to learn how to use the special features which can also be pre-allocated to freely programmable function keys.
Mobility has turned into a basic necessity. However, quality, functionality and customary handling need to stay unchanged. Mobile terminals can be connected to the innovaphone PBX VOIP telephone system over DECT, WLAN and GSM. The telephones provide the customary convenience and features, no matter which network is used.
When used together with different applications, the innovaphone VoIP PBX turns into a complete Unified Communication solution.