Contact Widgets App - direct contact via the business website

Visitors to a website can quickly establish contact via the contact widgets – directly at the point of interest and with their preferred communication channel. Generate high-quality contact and leads on your website. The widgets make it easy to get in touch with the business. Website visitors do not need to be redirected to separate links, and no mandatory forms need to be filled in.

A Widget with a Multitude of Possibilities

Besides the possibility to start a phone call or to send an e-mail via the widget, website visitors can also send a chat message or initiate a video call. Website admins can freely choose what modes of contact shall be offered within the contact widget, and they are able to replace the defined e-mail address by a customized URL which may for example link to an online scheduling tool.

Choose the Agents to be Included as Contacts on the Website

Select individual users or groups of users as dedicated agents for the contact widgets. The available contact options as well as the displayed presence information can be configured individually for each agent. Following options are available for the displayed presence status:

Depending on the presence: The agent is displayed in accordance with the myApps presence
Always online: The agent is always displayed as online and therefore always available
Boolean object: The agent is displayed in a predefined time period (e.g. during the business hours)

Adjust The Widgets According to Your Corporate Design

Select colors, font and positioning of the widgets to match your corporate design. You will not need a web designer to do so – the design of the widgets is adjusted directly within the Contact Widgets App.

For more detailed information, please visit our innovaphone Wiki.

Advantages for Your Business

Advantages for Visitors to Your Website

Easily create & manage contact widgets
Flexible contact options
Customized URL as contact button
Define users or groups of users as agents
Availability according to the presence - no missed attempts to establish contact
No separate infrastructure required for the employees: The myApps installation of the business enables the answering of (video) calls, chat responses etc.
Adjust the widgets to match your corporate design
Editable text fields
Copy & paste the html code for easy website integration
Implement the widgets on as many of your websites as you please

Free to choose preferred method of contact
User-friendly
Establish contact via the sidebar widget without having to leave the website
No personal data requested - visitor only needs a all the visitor needs is a display name
No waiting times - only available agents can be contacted

Would you like to receive more information?

Get in touch with us via our Contact Widgets and learn more about all features and benefits of the Contact Widgets App for your own website.

Can I add more web applications to my widget?

You can use the Contact Widgets App to add more applications (e.g. a calendar) via URL to your contact widgets. If you select this option, the customizable URL will replace the e-mail button.

Does the website visitor need to install anything before initiating a (video) call?

There is no need to install any additional software. Our widget uses WebRTC technology and the video call can easily be initiated using the standard browser tools.

This website uses cookies to provide you with an optimal website experience. This includes cookies that are necessary for the operation of the website, as well as cookies that are only used for anonymous statistical purposes or for convenience settings to display special content. You can decide for yourself which settings you would like to allow. Please note that not all functionalities of the website might be available, depending on your settings. If you accept all cookies, you will have full access to all the services of our website. For further information, please read our privacy policy.

Imprint

Contact Widgets AppEasy Contact Options for Your Website Visitors