innovaphone V13 Release
Defining Tomorrow's Workplace

As the trend towards flexible, modern and location-independent work continues, the working world is faced with the challenge of developing solutions that constantly adapt to the new requirements. Integrating creativity and mobility, working in cross-generational and international teams and watching the boundaries between work and leisure disappear will be key to our future working life. innovaphone has embraced this challenge and launches its new Version 13 of the innovaphone myApps all-in-one solution with the communications client myApps.


V13 Highlights

  • The innovaphone PBX continues to be a powerful and sophisticated IP telephone system. Version 13r1 makes the installation and processing of the innovaphone PBX even faster, easier and more convenient. In combination with the Unified Communications functionalities of the innovaphone myApps platform, it unleashes its full power.

  • The myApps all-in-one solution has many individual components that work well individually, but unfold impressive capabilities when used together.

  • With the innovaphone PBX and the App Platform as the basis, all Unified Communications functionalities can be used easily, regardless of the location and the device used.

  • The communications client myApps is the new work and communications client. It fulfills all the usual UC and telephony functionalities, which can be controlled via individual apps.

  • The communication apps make it really easy to conduct audio and video telephony, interact quickly via messenger solutions or host a conference with application sharing.

  • With the help of the work apps, managing the individual work environment, setting up a user account or clearly displaying individual favorites is child’s play.

  • With the apps for administrators, new employees are easily and quickly set up and integrated. Further, a wide range of installations, maintenance and configurations can be carried out.

  • innovaphone also offers full transparency for app development.




innovaphone Product Catalog

V13 brings many things - including the new innovaphone product catalog 2019/2020. Enjoy reading! 





innovaphone Logo

communicate. connect. collaborate. – this is what innovaphone stands for. With the new innovaphone logo and our new company building, we are creating the ideal framework for a future-oriented corporate culture. You can download the new logo from our media gallery.

Partner Programme and Training Concept

With the new Version 13, innovaphone also launches a new Partner Programme and training concept. The adaptation of the training content and the Partner Programme to V13r1, means, among other things, that we can offer new partner levels that build on each other technically, local training courses in selected innovaphone training centers, and partners can gain expertise about the innovaphone PBX much quicker. More detailed information is available on our website in the Partner Programme and Training sections.



With the launch of V13r1 and the communications client myApps, individual licenses are also being adapted. The new licensing guidelines are available in our product information part of the Download section.


Promotion myApps 4U

With the release of V13, innovaphone offers its certified partners a great promotion for the operation of their innovaphone in-house PBX. Further information will soon be provided in the Partner Portal.

License questions for the conversion from V12 to V13

Why is the WebRTC license no longer included in the V13 price list? What do I do if I still have a V12 installation and want to buy the license now or later?

V13 no longer has the WebRTC license. It is no longer necessary because the functionality is included in the port license. The license has already been “removed” from the most recent V12 firmware version – it no longer needs to be purchased. Therefore, it is no longer possible to put WebRTC licenses under SSA.

Why is the Voicemail license for 1 port (1 x per PBX) included in the price list but without a price? Is it no longer available to be purchased?

This Voicemail licensing model has been abolished and completely replaced by user-related licensing. Therefore, it is no longer possible to purchase the “old” basic license, instead Port-related licenses must be purchased for existing installations.

What happens to a V12 Software Phone when it is updated to V13?

The Software Phone in V12 can only be operated based on the myPBX client. Therefore, it is also necessary to update the myPBX client. When myPBX is updated, you get the V13 Phone app and the Softphone app. The “old” Software Phone is no longer required. Therefore, the price list no longer includes SSCs for the Software Phone.

Why are the Software Phone license and the myPBX License still available for purchase?

Because it is still possible to operate the myPBX client and the Software Phone in V13. But neither will undergo any further development.

If I want to install SMB PBX Port licenses, which firmware version do I need?

All SMB PBX Port licenses can be operated using 12r2 Service Release 22 or later.

Can I still operate the IP241 with V13?


Were you not able to find the answer to your question?
Please pose your question to us in this form. We will endeavour to send a professional answer promptly.
Imprint | Contact | Policy | Terms and Conditions | Privacy | WEEE | | © 1997-2019 innovaphone AG
By continuing to use our website, you consent to the use of cookies. For more information, please read our Privacy Policy.