Communication can take place with several people across different countries or locations without the necessity of expensive and time-consuming meetings or business trips. A simple three-party conference is no problem with the innovaphone PBX VoIP telephone system and can be carried out with any IP phone. With the myPBX Unified Communications client, video conferences are even possible from your own desktop - without a server or any other expensive equipment.
innovaphone Conferencing is perfect for larger audio conference calls. Video conferences are possible from innovaphone PBX version 12 onwards. The Video Conference features speaker recognition: if a conference is set up with several video telephony participants, the conference participant currently speaking will be shown on the screen. The innovaphone PBX VoIP telephone system enables planned or ad-hoc conferences without much technical effort or additional hardware. The Conferencing solution requires an innovaphone VoIP gateway with a conference unit (VoIP gateway IP6010, IP811, IP3011 and IP1130). Depending on the hardware resources, these VoIP gateways have up to 60 channels for audio conferences and up to 30 channels for video conferences. The exact number of conference channels is specified in the data sheet of the respective gateway. If the conference channels should not be sufficient, more conference-enabled VoIP gateways can be cascaded. Conference rooms for up to 60 participants can be set up, depending on the VoIP gateway in use. Professional conference menu announcements guide all participants of a telephone conference smoothly through the menu and, for instance, request the participants to enter a pin.
Little effort is needed to set up a conference call when using innovaphone Conferencing. The conference call can also be protected by a password so that only authorised participants can dial in. innovaphone Conferencing is a well-coordinated Unified Communications solution that saves time and money, provides quick solutions to problems and enables flexible collaboration between companies, project groups or departments.
The Conferencing App with its easy and structured user interface allows the administration of virtual conference rooms with one simple click, including the allocation of flexible dial-in pins and certain monitoring options. The app is integrated into the Unified Communications client myPBX. By taking a look at the myPBX client, the administrator of the conference can check which participant is present at which conference and who is currently speaking. The administrator also has the option to "mute" participants.
Furthermore, innovaphone Application Sharing is also available for all big conferences. This allows internal webinars and similar events to be set up and carried out easily, too. The presentation is automatically shown after dialling into the Conference room. innovaphone Application Sharing with video is now possible for all conferences, and thanks to WebRTC even with external parties. These benefit in particular from the new WebRTC technology.
The VoIP telephone system innovaphone PBX is able to provide several conference calls in different virtual rooms. The total number of participants depends on the DSP channels reserved for the conference call. A queue serves as a central entry point to the various conference call rooms. Whenever a caller connects to the queue, he is prompted to enter a conference code (PIN) for the respective conference call. The user is connected with this conference room once a valid conference code (PIN) has been entered. When participants enter and leave a conference, the name of the participant or the telephone number (external participants) will be shown to those already participating in the virtual conference.
Ad-hoc conferences can be realised without great technical effort or any additional hardware with the Operator function via the telephone (DTMF). The person setting up the ad-hoc conference assigns the number of the conference room, the maximum number of participants allowed at the conference and the PIN.
One special form of conference calls is the ad-hoc Broadcast Conference. Here, a group of innovaphone PBX VoIP telephone system subscribers is called via a special broadcast number. The call to this number is distributed to the group subscribers. Those participants who answer the call are automatically participating in the conference. The Broadcast Conference offers an effective and quick way to exchange information for regular conferences with fixed participants. The Broadcast Conference can also be used as emergency call number in businesses: several first responders are in the Broadcast group and in case of an emergency, the first responders can quickly be contacted via the Broadcast Conference.
innovaphone Conferencing is controlled via language files. A selection of professional conference menu announcements is available for the telephone conferences. These announcements guide all participants smoothly through the menu of a telephone conference.
Announcements for a conference call or video conference are available in this innovaphone wiki article as a download, free of charge and in the following languages: German, English (BE/AE), French and Italian.These are language files which are installed on the SSD or Compact Flash card of the innovaphone VoIP gateway. Further announcements in any language can also be created for a telephone conference individually and independently at any time. The announcement can be converted from all common audio formats into the required announcement format via the Audio Converter on the innovaphone website.