This webpage provides an overview of all innovaphone apps as well as all 3rd party apps available in the innovaphone App Store. Take a look at all the opportunities innovaphone myApps has to offer for your enterprise communications and virtual collaboration.
Please note: The displayed apps cannot be downloaded or bought directly on this webpage.
With innovaphone myApps, the collaborative work and communication solution for businesses of all sizes, a variety of functions is already included, without additional cost. These functions are: Telephony, video calling, presence status, chat messaging, remote call control (RCC), admin options, Office and mobile integration as well as screen sharing and application sharing.
Following apps are already included with the innovaphone PBX: Phone app, Softphone app, Chat app, RCC app and PBX Manager app. There is no need to download these apps separately from the innovaphone App Store.
Send private messages and group chats with texts, emojis and data files via the Chat app. The app provides a secure messenger solution and is compliant with all security & privacy guidelines. Calls can be started directly from the Chat app.
Background service for Connector for kuando®.
UI of the Connector for kuando® where user specific settings can be configured.
The Contacts app is a company directory. Users can look for contact information via the search field. This may be done by entering name, company name or telephone number. Detailed information will be displayed with one single click.
Use the Fax app to send PDF documents to fax recipients and to receive faxes as PDF documents (Fax2Mail). The faxes are arranged according to sender or recipient.
The innovaphone myApps Connector for Microsoft 365 synchronises the Teams presence and call status of Teams users with the innovaphone PBX.
Together with the Premium Chat license, this service is required for the Chat app and stores persistent chat messages.
With the Phone app, you have access to all classic telephony functions such as making and receiving phone calls. You can further make video calls and share your full screen or select contents (application sharing) during a call.
The Profile app allows the user to individually configure the own user account (profile picture, e-mail address, password, username). The user can further set up Mobility and call diversions with the Profile app, in addition to joining or leaving groups and adding other devices.
The RCC app (Remote Call Control app) is used to conveniently operate any end device and to make or accept phone calls on this end device via the myApps interface. With the RCC app, the user can always be reached at the own extension, regardless of what device is being used. This applies to inbound and outbound calls: The caller ID transmitted to the called party will always display the own extension.
All calls can be recorded with a Recordings license. All recorded calls are clearly listed within the Recordings app. The recordings can be played back within the app. This app is ideal for critical applications where it becomes necessary to record calls, for example if phone calls are contractually binding.
The Softphone app is your virtual telephone. Make and receive audio and video calls on any end device with internet connection (required: audio input / output & camera function for video calls). In addition to all classic IP telephony and versatile UCC functions, users can also dial into virtual conference rooms with more than 3 participants directly via the Softphone app. If required, select calls can further be recorded by simply clicking on the recording button.
With the STT app, you can transcribe and translate audio material from conferences and calls into text. In order to do so, a connection to IBM Watson® is required. (please note: The STT app is an app for demo purposes only)
This app shows all users registered at the PBX. Simply select another user to begin a chat, start a call or to send an e-mail. It is further possible to attach the selected user to the own home screen by clicking onto the home button next to the username. If a user does not wish to be listed in this app, the privacy filter can be adjusted accordingly.
The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.
With the Provisioning app for Yealink, Yealink end devices can easily and quickly be integrated into an existing innovaphone PBX. All you need for the configuration (provisioning) of the respective end devices is the corresponding MAC address of the device. The Yealink phones that have been provisioned can then be managed via the Devices app. The app is a representative example for the integration of additional IP phones from other manufacturers. With our completely open and expandable platform architecture of myApps, we enable the development of provisioning apps for end devices from almost any manufacturer.
Appinion can facilitate decision-making processes by quickly and easily asking myApps users for their opinion. You can determine yourself how many answer options you offer the user to choose from. The creator of the poll sees the voting result in percent, as well as how many votes were cast. An app that every company should have installed.
With byon callpoint, byon offers a comprehensive telephone conference platform as a service. This enables the fast and uncomplicated organization of telephone conferences with customers, partners or for team meetings. Functions such as: security PIN, access control, participant overview, moderator function and many more make the callpoint platform a useful conference tool.In order to use the full range of functions of the byon telephone conferencing plattform, additional licenses must be purchased directly from byon. For a consultation as well as a test setup, please contact us at email@example.com.
Selectable call number display for external telephony.The byon LineSelect App is designed for companies with teams or employees, that need to display different phone numbers for external calls. In the byon LineSelect Admin App, multiple lines with different phone numbers can be created and assigned to specific profiles. These profiles are then distributed to the employees. In the byon LineSelect User App the employees can select their required profile and change the outgoing phone number as needed.
With byon QuickRouting you get an app that makes it possible to quickly and easily reroute the telephone accessibility of a complete location. Create call detour for individual users or complete locations, which can be activated with just one click in case of an emergency. To use this app you need a license from byon and the byon support needs an email with the "system name" of the PBX on which the app is created (this is usually the name of your domain). Subsequently, byon will activate the app for your system.
The byon vACD app allows users to access the byon contact center software (vACD) from the innovaphone myApps interface. This gives users the ability to manage and view key features of the vACD agent view. The integration provides a better user experience and eliminates the need to switch to a separate program or browser. In order to use the full range of functions of the byon vACD app, additional licenses must be purchased directly from byon. For a consultation as well as a test setup, please contact us at firstname.lastname@example.org.
With the byon vTK Portal, customers of the byon vTK (telephone system from the cloud, based on innovaphone systems, such as IPVA or innovaphone Gateway) receive a powerful tool for managing their cloud telephone system. The functions include: Create and manage users, create groups and assign calls, manage devices and licenses, create and edit queues and announcements, view statistics and reports, bulk edit and manage user objects and much more. How you can use the byon vTK portal, which by the way is whitelabel capable and can be provided with your logo and colors, optimally for you or your customers, we will be happy to tell you in a personal consultation. Please feel free to contact us at email@example.com.
With byon WhoIsOn for innovaphone myApps you get an app, which displays the presence statuses of Microsoft Teams members and those of innovaphone PBX users in one interface. This means you have all participants from both worlds available in one view. In the free version of this app, it is possible to connect a client in Microsoft Teams (this requires the byon WhoIsOn Microsoft Teams app - for more information see the byon WhoIsOn article in the innovaphone Wiki) and a client from innovaphone myApps. In order to display the users, as well as their presence status from Microsoft Teams, further settings in your Microsoft Azure environment are required (- for more information see byon WhoIsOn article in the innovaphone Wiki)
Call Action connects ERP, CRM and other systems through a centralized adjustable call behavior for incoming but also terminated calls. Whether website call or Windows application, with or without individual employee parameters.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myAppsfirstname.lastname@example.orgYou can find out the current price at www.MediaRunway.com/myApps
Callback2 is an app, which manages the callbacks of your company. Instead using email, paper, you got a modern interface for myApps that is compatible with your smartphone. In the Interface you can manage your own callbacks and have the possibility to create callbacks for other users. Every callback has a priority level, a status and an optional notice. These attributes can be changed by the sender or creator. Callbacks can be passed to other users or when finished moved into a history. All data changes of a callback are saved and can be seen by the users related to this. If you want, you could use the app to do some call notice instead of callbacks.Callback2 is the successor of the Callback App, with Team functionality. Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myAppsemail@example.comYou can find out the current price at www.MediaRunway.com/myApps
Doorbell displays a high-resolution image of the corresponding video doorbell in myApps even before the call is answered and enables direct door opening by means of a displayed button, instead of overburdening the user with poor image quality and key combinations that have to be remembered for such an actually simple process.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myAppsfirstname.lastname@example.org
DynamicTeamsUse the DynamicTeams from aurenz to turn normal hunt groups into flexible service teams in which the agents can log in and out independently as required. The presence status of the agents is displayed on a team basis. A group-related call journal with callback status allows lost calls to be followed up in a targeted manner. With the supervisor dashboard as a monitoring tool, the team leaders keep track of the workload of the teams, which is a challenge especially today in home office times and teams that work from distributed workstations.This app enables the integration of DynamicTeams into the myApps client. In order to be able to use DynamicTeams, you also need the fee-based server component UC-Analytics. For information about licensing, please contact your system house.
With EasyConnect, XQTING makes it easy to integrate with innovaphone. It makes REST APIs available and, via webhooks, the EasyConnect app can notify your (low code) application of certain events, such as call monitoring or administrative changes.
With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT. In addition, the LDAP configuration can be provisioned.
Pinboard can replace the information board for notices in the company and saves eternal scrolling in chat histories. If you need or want to publish information to all users, this is the app for you. You can differentiate between long-term important information and short-term information by selecting an expiration date. In addition, this prevents the "eternal" hanging of obsolete information, e.g. in case of a change of responsibility, on the company information board.
Presence Favorites allows the creation of personal Presence Favorites. You can set the presence status color, the text and a time for how long this presence status should remain set before switching back to green/present. This way you can prevent forgetting to adjust the presence status after e.g. a fixed lunch break time.
Sites manager is an application that allows you to centrally and easily manage access to a company's corporate applications (ERP, CRM, other information systems, etc. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!
VIP Call allows you to create a Fastlane ticket for VIP customers and other calls using a PIN. So that a team can be prioritized or an employee can be reached directly. This enables a better experience on both sides of the phone line, can speed up processes and increase customer satisfaction.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myAppsemail@example.comYou can find out the current price at www.MediaRunway.com/myApps
This application allows you to manage the wake-up service of a hotel. The user with access to the application (usually the hotel reception), assigns to a room the date and time in which he wishes to be woken up. Wakemeup makes the automatic call at the established date and time. The call queue is configured to load the audio file that wakemeup should play during the call. The application records the result of the call. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!
Every business has individual requirements - and these may also change over time. Due to the unique modularity, innovaphone solutions can be configured flexibly, depending on your individual demands. Simply get in touch with us via our online contact form and we will gladly supply further information.