Overview of All Apps
Discover All Apps available for innovaphone myApps

The Call List app lists every single incoming and outbound phone call (also group calls). Missed calls are indicated via an icon on the call history list. Detailed information can be accurately traced.

The Callback Manager App adds a new feature to the innovaphone solution. A large number of objects can be monitored and missed calls can be recorded in a list for processing. Daily call statistics are also generated.Since it is a service license, no user license is required. Therefore, any number of users can be authorized to the callback list and use it.

Callback2 is an app, which manages the callbacks of your company. Instead using email, paper, you got a modern interface for myApps that is compatible with your smartphone. In the Interface you can manage your own callbacks and have the possibility to create callbacks for other users. Every callback has a priority level, a status and an optional notice. These attributes can be changed by the sender or creator. Callbacks can be passed to other users or when finished moved into a history. All data changes of a callback are saved and can be seen by the users related to this. If you want, you could use the app to do some call notice instead of callbacks.Callback2 is the successor of the Callback App, with Team functionality. Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

Camera allows an employee to easily access the MJPEG video image from one or more IP cameras. We welcome suggestions for future versions of this app. Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

The innovaphone myApps Connector for Microsoft 365 synchronizes the Teams presence and call status of Teams users with the innovaphone PBX.

Web admins can use the Widgets App to create, manage and delete contact widgets for the business website. Contact widgets provide an easy way for website visitors to get in touch with the defined agents (via phone / video call, chat, e-mail). Adjustable design elements help match the widget to the corporate design.

The Diversion app allows users to set different destinations for callforwarding. depending on internal or external callers.

ESENTA I Door communication THINKING AHEAD! A wide range of options, simple operation, central configuration of doorbell plates. Uncomplicated voice and video via WebRTC as an alternative to SIP.

Favorite Contacts allows to manage more than 32 contacts in groups for quick access. So communication over multiple departments, locations and with federation is quicker and more comfortable.Licensing: One license per service (pbx-system), no user license needed.

Use the Fax app to send PDF documents to fax recipients and to receive faxes as PDF documents (Fax2Mail). The faxes are arranged according to sender or recipient.

comteloGROUPS brings structure to your call groups. If you want to work together efficiently, this app has many advantages. Thanks to the user-friendly interface, waiting ques are clearly summarized and provide information on the status of the groups and their participants. Which participants can currently be reached in my group? Who is available or has an appointment right now? Are there static participants in my group who are permanently assigned to it and therefore always accept calls? These are just a few examples that the comteloGROUPS app makes visible. The practicality of the app is supplemented with additional functions, such as a call directly from the app or the chat button for short messages in between. Take efficient collaboration to a new level with comteloGROUPS!Short summary of the most important features:Display waiting queues and their membersDisplay waiting queue statusDisplay user status of membersDisplay call forwardingChange your own waiting queue statusCall and chat with members

Hotdesk allows an easy change of telephones when you change your workplace. This can be done by one click in the windows myApps Client. Tested with innovaphone and SNOM telephones.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access.

iFrame is an application that allows you to centrally and easily manage access to a company's corporate application website which is iframe compatible for example ERP, CRM or other information systems and you could decide to add the user SIP ID or an user individual string to the configured url. Licensing: One license per pbx and each user who got access to that app, with any number of devices. No floating licensing, only the users who got a configured license have access.You can find out the current price at www.MediaRunway.com/myApps

ilink CRM Extensions is a slim and flexible Windows application for inbound caller recognition and for dialing phone numbers through company phones with a click. And it works in home offices, too!A popup window displays information like caller name, company, location, and phone number for inbound calls. This information is directly taken from your CRM system, from your address book, or from public telephone directories. Using the „Open Contact“ button, the user directly opens the corresponding contact view of his CRM client. Dial with single click from many CRM systems, or use the hotkey to dial from almost all Windows applications.Supported CRM systems include:Act!, Datev, Goldmine Premium Edition, HCL Connections, HCL Notes, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, Netsuite, ODBC databases - customizing through SQL commands, Sage CRM, Salesforce.com, Sugar CRM, Tigerpaw CRM, vCard / LDAP.Supported online telephone books: telefonbuch.de (Germany), Das Örtliche (Germany), local.ch (Switzerland), search.ch (Switzerland), herold.at (Austria), whitepages.com (USA).

With the myPhoneKeys app, any registered innovaphone desk phone (IP11x, IP10x, IP2x2, IP1x0) can be operated and configured remotely. It is possible to configure function keys, activate or deactivate call forwarding, mute the ringtone and more.

Phone Control allows the user to mute his phone in homeoffice while beeing in the office and vice versa. The user also gets a list of phone devices where he is currently logged in.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access.

Queue Board is an easy way to improve the quality of your corporate communication by using this app to get an overview (live and the supervisor also historical) of the waiting time and the number of callers. You can see how many callers and after how long these callers gave up the wait. Give each individual team member (call agent) and the supervisor an easy way for all team members to log in or out of the group. If you want to keep an eye on several waiting queues at the same time, simply open the desired waiting queues next to each other on the supervisor monitor or visible to the team on a larger display. The information can just as well be viewed mobile on a smartphone. In addition, the following can be configured in the app: wrap-up time, how active agents are counted, alarm thresholds and the resetting of values. A supervisor can also be a call agent at the same time.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

All calls can be recorded with a Recordings license. All recorded calls are clearly listed within the Recordings app. The recordings can be played back within the app. This app is ideal for critical applications where it becomes necessary to record calls, for example if phone calls are contractually binding.

Share allows you to exchange files that are too large for email! There are also many other good reasons to share files better with this share app. Encrypted, password-protected and limitable file transfer via your OWN system.

Sites manager is an application that allows you to centrally and easily manage access to a company's corporate applications (ERP, CRM, other information systems, etc. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

The innovaphone Switchboard app enables professional call switching on the innovaphone PBX for easy call management – whether for one single business site or distributed systems, and either on-premises or from the cloud. Inbound calls can quickly be processed and transferred to the suitable destination.

The trizwo Jitsi app consists of a user and an admin component.This app requires a licence for use in future versions greater than v13r2sr29 (131022).Please purchase a corresponding licence before the next update.With the latter, Jitsi video conference rooms can be predefined, which remain permanently available and can be entered with one click via the Jitsi User App.The trizwo Jitsi App thus simplifies the organisation of the conference rooms of the free Jitsi video conferencing solution and facilitates handling for repeated use. The conference rooms can either be created via the public free Jitsi server (https://meet.jit.si) or via one's own.An extension with additional functionalities is in preparation.Important: The trizwo Jitsi app is currently only functional in the browser environment. It is expected that it will also be usable in the launcher from innovaphone version v13r3.Jitsi Meet in comparison with and without trizwo Jitsi AppJitsi Meet, the original Jitsi software, conceptually provides purely dynamic rooms for video conferences, which are accessible via an individual web URL link. This means that a room is only opened at the time of need and cannot be created on the server in advance.One level lower, a distinction must be made between the room name and the web access link.If a room is created as a moderator or initiator of a session, an invitation with the corresponding access link can be sent to this room via Jitsi Meet.After the last participant has left, the room is eliminated from the server and no longer exists.Once a room has been entered, however, it is noted in the browser cache of the respective users and is suggested to them when they call it up again.In reality, however, this room does not exist or no longer exists on the server at this time. It would only be (re-)created when it is called up by the first user with the corresponding rights.If the browser cache is cleared, the room or the room link is no longer known and cannot be used again.

The trizwo WQ Status app displays a simple status overview of calls in a waiting queue within the app. Users of the app see an overview of the number of calls on hold on a well-structured status screen. In addition, the phone number or the name resolved by the PBX as well as the time the call has been on hold is displayed for each call.The trizwo WQ Status App collects the number of calls as well as their standby time and displays them in an overseeable waiting queue.Therefore, a detailed list of the duration of the sequence of call events is generated. The measured values are allocated for access through Prometheus and for processing by Grafana via a web server in the app.This app requires a licence for use in future versions greater than v13r2sr29 (131022).Please purchase a corresponding licence before the next update.

The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.

This application allows you to manage the wake-up service of a hotel. The user with access to the application (usually the hotel reception), assigns to a room the date and time in which he wishes to be woken up. Wakemeup makes the automatic call at the established date and time. The call queue is configured to load the audio file that wakemeup  should play during the call. The application records the result of the call. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

The Working Manager app is an app for HR departments. It provides an overview of the work time information of all users. Settings such as the weekly working hours or the amount of work days per week can be configured individually for each user.

The Working User App enables employees to digitally record their working times. All hours worked per day / week / month as well as an overview of the actual working hours and the target working hours are conveniently displayed.