This site contains the program for both days of the innovaphone in-house fair in addition to an overview of the presentation topics by innovaphone and select exhibitors.

Program


Please note: The program for the in-house fair and the workshops / presentations will be identical on both days of the fair.

A listing of the presentation topics is stated below.

Exception: There will be an exclusive one-hour presentation for innovaphone consulters on the second day of the in-house fair (November 14th, 2019).


November 13th, 2019

 

9 am

opening time

10 am - 12 am  

welcoming & plenary session (DE + EN)

12 am - 1 pm

break

1 pm - 3.30 pm

panel discussion "contact centers" (DE + EN) with authensis AG, Enghouse Interactive, jtel, novomind, WBe

 

presentations by innovaphone & select technology partners  (topics)

3.30 pm - 4.30 pm

break

4.30 pm - 6.30 pm

presentations by innovaphone & select technology partners (topics)

6.30 pm

end of the program

7.30 pm

evening event


November 14th, 2019

 

9 am

opening time

10 am - 12 am                     

welcoming & plenary session (DE + EN)

12 am - 1 pm

break

1 pm - 3.30 pm

panel discussion "contact centers" (DE + EN)with authensis AG, Enghouse Interactive, jtel, novomind, WBe

 

presentations by innovaphone & select technology partners  (i.a. exclusive presentation for innovaphone consulters; topics)

3.30 pm - 4.30 pm

break

4.30 pm - 6.30 pm

presentations by innovaphone & select technology partners (topics)

6.30 pm

end of the program

 

Presentation Topics


Listed below are the confirmed presentation topics. This list is continuously being updated.

Please note: The program for the in-house fair is identical on both days.
Exception: There will be an exclusive one-hour presentation for innovaphone consulters on the second day of the in-house fair (November 14th, 2019).

Create your own individual program for your visit!

 

Take a look at the agenda of the presentations and create your own individual schedule.

 

topic 1:

V13 Migration - Best Practice

languages:     

DE + EN

 

 

 

 

topic 2:

innovaphone myApps Cloud

languages:     

DE + EN

 

 

 

 

topic 3:

Apps – Unlimited opportunities

languages:     

DE + EN

 

 

 

 

topic 4:

innovaphone PBX - New Aspects through Evolution

languages:     

DE + EN

 

 

 

 

additionally on November 14th, 2019 - especially for innovaphone consulters: 

topic:

myApps – viel mehr als UC

language:     

DE

 

 

 

  

Technology Partners


Ascom

topic:

The Innovaphone Mobility Solution with Added Value for Industry and Healthcare

speaker:      

Guido Gloy (Head of Solutions DACH) & Oliver Laube (Director Marketing DACH)

languages:

DE + EN

 

 

 

  

authensis AG

topic:

Digitization - Practical example from a medium-sized enterprise for the implementation of the one-and-only current buzzword

speaker:      

Klaus-J. Zschaage, CEO authensis AG

languages:  

DE/EN

 

Bewatec

topic:

ConnectedCare – The healthcare digitalisation platform for patients and hospitals

speaker:      

Philipp Schmelter

languages:

DE + EN

 

 

 

  

C4B

topic:

Switching Tables: Successful with Flexible Workstations

speakers:      

Oliver Nowak (DE) & Dirk Lux (EN)

languages:

DE + EN

 

 

 

 

CASERIS GmbH

topic:

CAESAR - Ein Unified Communication Multitalent stellt sich vor

speaker:      

Klaus Tophoven, Sales Director

language:

DE

 

 

 

   

CEOS IT

topic:

myPhoneActivity – Organize yourself and don’t lose calls anymore!  

speakers:      

Eric Delautre & Jeremy Baudrin

language:

EN

 

 

 

   

effexx Group of Companies

topic:

Identity & Access Management (IAM) - Vollautomatische Provisionierung von Teilnehmern durch beliebige Quellsysteme

speaker:      

Lars Pöggeler

language:        

DE

 

Enghouse Interactive

topic:

INNOvative ContactCenter within 24 hours!

speaker:      

Kai Mönkemeyer, Technical Sales Consultant

languages:

DE/EN

 

 

 

  

infinIT

topic:

Security-as-a-Service - Der Weg zur sicheren Applikation

speaker:      

Katrin Schwarzkopf

language:

DE

 

 

 

  

Jabra (GN Netcom)

topic:

November 13th: Jabra PanaCast - The perfect partner for Jabra Speak. Bringing your huddle room to life.

November 14th: Ears are just as individual as their owners. Why it’s important to select the right headset.

speaker:      

Norbert Lohwieser (Business Development Manager Video Central) & Christian Kast (Regional Product Marketing Manager Central)

languages:

DE + EN

 

jtel

topic:

Intelligent Routing made easy

speaker:      

Stephan Krüger

languages:

DE/EN

 

 

 

  

Keldano

topic:

Omnichannel 

speakers:      

Patrick Andreas Näf, Founder and CEO KELDANO
Jens Lassau & Bruno Staub, Founders & CEOs adiacom

languages:

DE

 

 

 

  

 

Keldano

Thema:

Omnichannel 

Referenten:      

Patrick Andreas Näf, Gründer und Geschäftsführer KELDANO
Jens Lassau & Bruno Staub, Gründer und Geschäftsführer adiacom

Sprache:

DE

 

 

 

  

 

NewVoice

topic:

New Voice, ein Unternehmen für moderne Alarmierungsplattformen

speaker:      

Lukas Dobmeier

language:

DE

 

 

 

  

novomind

topic:

novomind Omnichannel Customer Experience Management 

speakers:      

Franziska Dempt & Sven Tunnermann

languages:

EN

 

 

 

  

Serinus

topic:

Smart Event Communication - Alarm and IoT workflow management in combination with the Inno V13 

speakers:      

Andreas Fischer, Consultant & Benjamin Lieber, CEO

languages:

DE + EN

   

 

 

 

TE-SYSTEMS GmbH

topic:

#anynodeSBC - The All IP Solution - Microsoft Teams Certified

speaker:           

Michael Stelling (Sen. Manager PartnerSales) & Tobias Erichsen (Head of Engineering Development)

languages:

DE + EN

   

 

 

 

WBe AG

topic:

Migration and Modularity - The way how WBe optimizing your customer contact process!

speaker:      

Tony Steiner (Sales Manager) & Heinrich Walder (CEO and Managing Director)

languages:

DE/EN

 

 

 

  

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