News Ticker - New Apps

Translations App: More Choice for Secure Translations

Successful communication across language barriers requires both fast translations and a secure processing environment.

Government agencies, public institutions, critical infrastructure providers, the healthcare sector and international teams rely heavily on these factors. For these organizations, data protection, control and digital sovereignty are essential.

The innovaphone Translations App offers even greater flexibility with Service Release V16 SR3 by supporting integration with eTranslation, the AI translation service of the European Commission, and allowing the use of a company’s own, locally hosted LLM. 

eTranslation: European Translation Services for Sensitive Communication

By connecting the Translations App to eTranslation, organizations have access to an official AI translation service provided by the European Commission. This solution is ideal for organizations that:

• Work across European borders
• Manage multilingual communication
• Prefer European digital solutions

Developed specifically for multilingual communication across Europe, eTranslation supports numerous European languages. The service is available free of charge for public administrations and other eligible user groups within the EU.

These features make eTranslation ideal for translating content regularly between different European languages. Typical use cases include international projects, collaboration with public authorities, as well as communication with partners, customers and institutions from other countries.

In-House LLMs: Translations Within Your Own Infrastructure

In addition to eTranslation, the Translations App can connect directly to your company’s own, locally hosted LLM (from V16r1 SR3).

This solution is ideal for organizations that prefer to process all translations within their own secure network. Instead of relying on an external translation service, companies can run an internal language model. This approach is perfect for highly sensitive data or specific internal requirements.

Did You Know?

In addition to eTranslation, the European Commission provides various other AI-powered language tools. These include solutions for:

• Creating summaries and optimizing text
• Simplifying language for accessibility
• Anonymizing data
• Converting speech to text

Using the innovaphone Software Development Kit (SDK) and the APIs provided by the EU, such services can also be integrated into the innovaphone environment. This opens up opportunities beyond simple translation to securely and effectively integrate AI-based voice features into existing workflows.

Benefiting from Smarter, More Flexible Translations

The updated Translations App offers organizations greater flexibility in how they handle translations within myApps. Companies can choose between using a European service like eTranslation, running an internal, locally hosted LLM, or connecting to additional language services in the future.

This represents a major milestone for government agencies, public institutions, critical infrastructure providers, and other organizations with strict communication requirements. It simplifies multilingual collaboration while aligning perfectly with internal data protection and infrastructure policies.

More information on the Translations App

New in the innovaphone App Store: TIMIO by Caseris

TIMIO. Contact Center expands innovaphone myApps with a comprehensive omnichannel solution for professional service communication. Service inquiries via phone, email, and web chat are intelligently routed and managed in a structured manner throughout the entire handling process: from capture and routing to CRM integration, context-based processing, and transparent analysis.The result is a contact center that goes far beyond traditional queues, ACD logic, or simple call distribution. 100% software made in Germany, integratable, scalable, and AI-ready.The app requires a TIMIO. Contact Center (cloud-based or on-premises).

Get more information on Timio. Contact Center

New in the innovaphone App Store: MobiCall by NewVoice

MobiApp Demo – Discover the mobile solution for alerting, location tracking, and communication. MobiApp brings alerting and communication directly to mobile devices, enabling fast and clear responses - even for lone workers and in critical situations.The MobiApp Demo is available in the innovaphone myApps portal and provides an overview of the features and possibilities of the MobiCall alarming solution “MobiApp”, powered by NewVoice International. After opening the app, users are presented with a welcome message and a start screen explaining that they can navigate through the app by swiping left or right

Get more information on mobicall.

New in the innovaphone App Store: File Transfer by MediaRunway

"Could you please resend the file? It was too large to send via e-mail…"

Does this sound familiar to you? Files are increasing in size: Presentations, videos and the documentation of projects quickly exceed the size limits of standard e-mails. The result: workarounds, external tools, or insecure solutions.

File Transfer by MediaRunway lets you share files that are too large for emails:

Share Files without Detours
Use the app to transfer large files directly through your own system - without any external platforms or additional tools. You remain in full control over where your data is stored and who is able to access it.

Security that Thinks Ahead
Every file can be encrypted, password-protected, and made available only for a limited time. This ensures that sensitive content can be accessed only by the authorized persons and only for as long as necessary.

Full Control Instead of Shadow IT
Whether in a project team, when communicating with customers or when handling sensitive documents: Instead of using insecure cloud services, use an integrated solution within your myApps environment – transparent and in compliance with GDPR.

Typical Scenario:

A customer would like you to send a comprehensive presentation with multiple files. Instead of splitting it up or sending the files via external services, you can create a secure download link with a password and expiration date. This allows you to hare files quickly and securely, directly from your system.

Get more information on File Transfer.

Voxelis: Professional Voice Announcements Powered by AI – Quick and Easy

With Voconix, companies can quickly and easily create professional, multilingual voice announcements using AI. A broad selection of natural-sounding voices and royalty-free, commercially usable music ensures a modern and high-quality presentation.

New & Free of Charge: Two Apps – Endless Possibilities

Buttons App & Lunch App: Free of charge, open, customizable

What if you could not only use your applications in myApps, but also expand them according to your own needs?
What’s best: No license fees, no black box, plenty of room for own ideas!

We would like to introduce two new innovaphone apps: Buttons and Lunch. You can use and customize these apps free of charge - including the source code. This expands our ecosystem to include a new category: License-free apps with open framework to which you can add your own functions and solutions. 

Buttons App – Control IoT & Interfaces Directly in myApps

Turn on the lights, open doors, start machines, or trigger external systems: Buttons brings IoT devices and external interfaces directly into your myApps interface.
Ideal for smart offices, industrial environments, or individual automation—and as a basis for your own integrations.

more details on the Buttons App

Lunch App – Place Your Lunch Order in myApps

Plan your lunch, look at the menu, pre-order a meal: The Lunch App integrates the cafeteria directly into myApps. Employees can view meal plans, pre-order a meal, and organize their lunch quickly and conveniently without having to get in touch with anyone personally.

more details on the Lunch App

Apps with Source Code - Enough Room for Your Own Ideas

The Buttons and Lunch App do not require a license, and they are available with source code under MIT license. 
You can use, customize, and expand the apps, or use them as a basis for your own developments.
In short: Build your own apps based on innovaphone.