Overview of All Apps
Discover All Apps available for innovaphone myApps

The Alarms app is a monitoring tool for administrators. Individual PBXs or all devices within one network can extensively be monitored with this app. The Alarms app indicates active system errors to the administrator, and relevant information for each error notification is displayed.

With the App Platform Manager, the administrator can install and manage the different app services. Apps can be activated, deactivated and managed with the App Platform Manager. Every admin of an innovaphone myApps platform (from V13) additionally has access to the innovaphone App Store via a function in the admin tool. All innovaphone apps and all available 3rd party apps are listed in the innovaphone App Store.

Admins can download apps for their installations via the innovaphone App Store. All available innovaphone apps as well as available 3 party apps are displayed in the store.

This app provides detailed information on every user as well as the current synchronization status.

The Call List app lists every single incoming and outbound phone call (also group calls). Missed calls are indicated via an icon on the call history list. Detailed information can be accurately traced.

Send private messages and group chats with texts, emojis and data files via the Chat app. The app provides a secure messenger solution and is compliant with all security & privacy guidelines. Calls can be started directly from the Chat app.

Background service for Connector for kuando®.

UI of the Connector for kuando® where user specific settings can be configured.

The Contacts app is a company directory. Users can look for contact information via the search field. This may be done by entering name, company name or telephone number.  Detailed information will be displayed with one single click.

All devices of a cloud solution or on-premises installation are displayed and managed in the Devices app, from VoIP gateways to the end devices. Backups and updates are set up and installed in the Devices app. 

The Events app is a monitoring tool for administrators, just like the Alarms app. All errors that have occurred are permanently stored in the Events app. Errors that have already been resolved are also listed here. Select or all events in the app can further be deleted.

Use the Fax app to send PDF documents to fax recipients and to receive faxes as PDF documents (Fax2Mail). The faxes are arranged according to sender or recipient. 

Files can easily be stored and organized with the Files app. These files can further be assigned individually and announcements to waiting queues can also be managed here.

The innovaphone myApps Connector for Microsoft 365 synchronises the Teams presence and call status of Teams users with the innovaphone PBX.

Another tool for diagnostic analysis is the Logging app. Administrators can use this app to view information on the installation in real-time.

Together with the Premium Chat license, this service is required for the Chat app and stores persistent chat messages.

With the Phone app, you have access to all classic telephony functions such as making and receiving phone calls. You can further make video calls and share your full screen or select contents (application sharing) during a call.

The Profile app allows the user to individually configure the own user account (profile picture, e-mail address, password, username). The user can further set up Mobility and call diversions with the Profile app, in addition to joining or leaving groups and adding other devices.

The RCC app (Remote Call Control app) is used to conveniently operate any end device and to make or accept phone calls on this end device via the myApps interface. With the RCC app, the user can always be reached at the own extension, regardless of what device is being used. This applies to inbound and outbound calls: The caller ID transmitted to the called party will always display the own extension.

All calls can be recorded with a Recordings license. All recorded calls are clearly listed within the Recordings app. The recordings can be played back within the app. This app is ideal for critical applications where it becomes necessary to record calls, for example if phone calls are contractually binding.

The Reports app can be used to display telephony enquiries by using individually configurable filters. Reports can further be created according to specific times or time periods. Continuous analysis of successfully answered, lost or rejected phone calls provides valuable information on issues and challenges of telephony behavior within a company. The reports can be exported in different file formats and processed accordingly. 

The Softphone app is your virtual telephone. Make and receive audio and video calls on any end device with internet connection (required: audio input / output & camera function for video calls). In addition to all classic IP telephony and versatile UCC functions, users can also dial into virtual conference rooms with more than 3 participants directly via the Softphone app. If required, select calls can further be recorded by simply clicking on the recording button.

This app shows all users registered at the PBX. Simply select another user to begin a chat, start a call or to send an e-mail. It is further possible to attach the selected user to the own home screen by clicking onto the home button next to the username. If a user does not wish to be listed in this app, the privacy filter can be adjusted accordingly.

-

The Voicemail app manages the access to the voicemail inbox. All voicemails are available to the user in an organized fashion and voice messages can be played back in any sequence.

The web server of the innovaphone App Platform.

With the Provisioning app for Yealink, Yealink end devices can easily and quickly be integrated into an existing innovaphone PBX. All you need for the configuration (provisioning) of the respective end devices is the corresponding MAC address of the device. The Yealink phones that have been provisioned can then be managed via the Devices app. The app is a representative example for the integration of additional IP phones from other manufacturers. With our completely open and expandable platform architecture of myApps, we enable the development of provisioning apps for end devices from almost any manufacturer.

Appinion can facilitate decision-making processes by quickly and easily asking myApps users for their opinion. You can determine yourself how many answer options you offer the user to choose from. The creator of the poll sees the voting result in percent, as well as how many votes were cast. An app that every company should have installed.

Callback2 is an app, which manages the callbacks of your company. Instead using email, paper, you got a modern interface for myApps that is compatible with your smartphone. In the Interface you can manage your own callbacks and have the possibility to create callbacks for other users. Every callback has a priority level, a status and an optional notice. These attributes can be changed by the sender or creator. Callbacks can be passed to other users or when finished moved into a history. All data changes of a callback are saved and can be seen by the users related to this. If you want, you could use the app to do some call notice instead of callbacks.Callback2 is the successor of the Callback App, with Team functionality. Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

The Diversion app allows users to set different destinations for callforwarding. depending on internal or external callers.

With EasyConnect, XQTING makes it easy to integrate with innovaphone. It makes REST APIs available and, via webhooks, the EasyConnect app can notify your (low code) application of certain events, such as call monitoring or administrative changes.

iFrame is an application that allows you to centrally and easily manage access to a company's corporate application website which is iframe compatible for example ERP, CRM or other information systems and you could decide to add the user SIP ID or an user individual string to the configured url. Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

The app inno2TANSS needs the ticketsystem "TANSS®" and a licensed innovaphone reporting. The app pushes the call information to the ticketsystem. In the ticketsystem you can use the integrated call lists and you got visualise the call information in your timelines. Everything will be configured in the inno2TANSS admin app, and then it works in the background, no app for the user needs to be started. Licensing: You need one license for one PBX and ticketsystem connection. No user licensing. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

The PBX-Designer for innovaphone is a PBX management application that provides an easy and graphical user interface, without the need to use the innovaphone PBX-Manager app. Currently, the PBX-Designer app enables to manage: ·         Audio files (Upload and convert, record via the website, play and download) ·         Define pickup groups and program function keys ·         Define executive users and coworkers and program function keys ·         Mananage time switches more easily ·         Configure Exchange sync ·         Configure your waiting music ·         Call Flow Designer   The integrated Call Flow Designer allows the user to graphically design call flows. Individual flows can be created and each step can be annotated. The complex nesting and integration of announcements, DTMF functions, agents, call forwarding or timers are available in a simplified way as well as the integration of a voicemail box.  However, a reference to further flows is possible.

Sites manager is an application that allows you to centrally and easily manage access to a company's corporate applications (ERP, CRM, other information systems, etc. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

TANSS TK PopUp lets caller information appear in the TANSS® when a call comes in, and then automatically fades out a few seconds after the call ends. Create a better customer experience without clicking and typing.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

The ToDoList app gives users a space for quick notes or tasks within the myapps environment. You can use it for your daily goals, quick notes or something like that. The entries are stored in the app's database and are available across your myApps clientsessions

VIP Call allows you to create a Fastlane ticket for VIP customers and other calls using a PIN. So that a team can be prioritized or an employee can be reached directly. This enables a better experience on both sides of the phone line, can speed up processes and increase customer satisfaction.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

This application allows you to manage the wake-up service of a hotel. The user with access to the application (usually the hotel reception), assigns to a room the date and time in which he wishes to be woken up. Wakemeup makes the automatic call at the established date and time. The call queue is configured to load the audio file that wakemeup  should play during the call. The application records the result of the call. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!